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Reviews of The Heritage Group Of Houseboats 4 stars

Gate no 9, Boulevard Road, 190001 Srinagar, India

#84 of 94 hotels in Srinagar

Guests' Choice

Review score

Based on 37 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.2

  • Location

    8.6

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 16 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning and location

    Stayed in July 2025

  • Reviewed: 30 June 2025

    9.0
    Excellant experience.
    • Leisure trip
    • Family with young children
    • Presidential Suite
    • Stayed 2 nights
    • Submitted via mobile

    Food can be improved

    Staff and owner were friendly

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    exilent service good 👍

    Stayed in June 2025

  • Reviewed: 28 August 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bath tub was on the list while booking. But they refused to use as the water might spill on the floor .. Then why to mention bath tub on booking list..

    Food, accomodation

    Stayed in August 2025

  • Reviewed: 25 August 2025

    1.0
    BOATHOUSE IS LITERALLY A HARRASSMENT WOULDN'T RECOMMEND TO ANYONE AT ALL
    • Leisure trip
    • Group
    • Presidential Suite
    • Stayed 2 nights

    Dint like- Stay Food- literally 2 pieces of bread & a single egg omelet Attitude of the caretaker facilities The boat house, Absolutely everything. If you want to stay in the boat and relax in the evening with AC on they disconnect the power and force you to come out of the room and were forced to take the boat ride & were literally harrassed by the various vendors also the owner of the boat house got a seller into the boathouse and we were literally harrassed to buy from that person & we had no were to escape to & he sat on our head for like an hour & half and we were forced to go out & take a boat ride which was again charged more than double the normal price usually its 300 but we were charged 800Rs. Once the boatman got to know we do not want to buy anything he literally turned around and got us back to the boathouse though we requested him to drop us to the main road so that we can have something to eat. We were even forced to have our dinner at the boathouse and we were not provided a boat to go to the main road. WE WERE LITERALLY HARRASSED AND FORCED for everything.

    Absolutely nothing at all, what was shown to us in the pictures vs what we got is absolutely different, the breakfast was pathetic and we were treated like we are their prisoners. You get wat they provide you ask for something different you would get a weird look like you have asked for thier entire property.

    Stayed in August 2025

  • Reviewed: 20 August 2025

    10
    It was very pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Cleanliness ,location and care taker was very helpful and supportive

    Stayed in August 2025

  • Reviewed: 6 August 2025

    1.0
    Very poor
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Staff change

    Staff very bed service very poor no drinking water

    Stayed in July 2025

  • Reviewed: 1 August 2025

    10
    Brilliant location and people
    • Solo traveller
    • Presidential Suite
    • Stayed 1 night
    • Submitted via mobile

    We lost electricity a few times but they had backup so it wasn't too much of a problem.

    The houseboat was beautiful and spacious. Mr. Shahid, the owner was around and he personally showed us around. He booked us a reliable cab for site seeing. The houseboat itself has all the basic necessities that one may need for the stay. The breakfast and meals were simple but delicious and were served hot and with a lot of love. Mr Zahir, the caretaker was brilliant, and was always prompt with anything we asked. The location is brilliant for local site seeing.

    Stayed in July 2025

  • Reviewed: 13 July 2025

    6.0
    Pleasant
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was supposed to be Pet friendly. However, they denied it and moreover there were no options for parking the vehicle

    View

    Stayed in July 2025

  • Reviewed: 5 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Presidential Suite
    • Stayed 1 night
    • Submitted via mobile

    Very nice service

    Stayed in July 2025

  • Reviewed: 24 June 2025

    2.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea cattle there ..n tea was of rs.40

    Only bedroom dining room

    Stayed in June 2025

  • Reviewed: 24 June 2025

    10
    absolutely magical
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Such a charming houseboat with warm hospitality! The food was delicious, and the whole vibe was so relaxing. Can’t wait to come back.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    perfect place to stay
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    A perfect getaway on the lake! The houseboat was clean, comfortable, and full of charm. Thank you for the warm welcome and great service.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    unique experience
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Loved every moment on the Heritage Houseboat! The food was delicious and the staff made us feel right at home. A truly unique experience

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    peaceful and quite
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night

    Such a peaceful and beautiful stay! The rooms were cosy, the views were magical, and the hospitality was top-notch. Highly recommend.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There were bathtubs but the staff didn't allowed to use them. There were power cuts which led to uneasiness during summers. No such power backups.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    1.0
    Very poor
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    We booked them from Booking.com and when we called them they told us that it is fully booked there is no room available

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    mr.hanan and his team put really efforts for their hospitality and they deserve to be on top. unforgettable stay

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    location
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    good location good food and best services best place to stay in kashmir

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    awesome stay
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    it was a awesome stay, the prices are too good even for the ac rooms breakfast was delicious and i must say it is a highly recommended place to stay at.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    Every thing was good but the phofos on the booking site are different.
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The photos on the site dose not match with the place it is different. The property is completly different.

    Every thing.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    10
    Complete stay
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    location is fantastic, water around the boat is very clean and we got to enjoy the local food all thanks to property owner for arranging, the staff also is very polite and helpful, best time to visit kashmir.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    10
    excellent
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    it was a good stay and really loved the food, houseboat is big and we got it in a very good budget as well, overall it was a fine experience

    Stayed in June 2025

  • Reviewed: 24 August 2025

    10
    well maintained and clean
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    We loved the peaceful atmosphere. Everything was well-arranged, making our holiday perfect.

    Stayed in August 2025

Showing 1 – 25

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