Reviews of AltAir Boutique Hotel 4 stars
Ecocentre, 19-21st Floor, EM4, EM Block, Sector V Salt Lake, 700091 Kolkata, India

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Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewEverything! The staff, hotel ambience, breakfast, pool. Everything.
Dear Mr. Harsh, Thank you so much for your wonderful review! We are thrilled to hear that you have enjoyed your stay at AltAir that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office Manager
Dear Mr. Harsh, Thank you so much for your wonderful review! We are thrilled to hear that you have enjoyed your stay at AltAir that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look … Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewCleanliness and polite staff.
Hot water was not available for the whole day on the day when we arrived.
Dear Mr. Gadhave, Thank you for sharing your thoughts with us. We're glad to hear that you appreciated the cleanlines of the hotel & staffs. However, we're sorry that proper hot water was not available that did not meet your expectations. Actually there was some technical glitch in our water tank for that particular day & our maintenance team was working on that. We take feedback seriously and will work on these areas to improve our service. Please do not hesitate to reach out to us directly if you have any further comments or would like to discuss your experience in more detail. We hope to have the opportunity to serve you better in the future. Warm regards, Pravasish Ghosh Front Office & Sales Manager
Dear Mr. Gadhave, Thank you for sharing your thoughts with us. We're glad to hear that you appreciated the cleanlines of the hotel & staffs. However, we're sorry that proper hot water was not available that did not meet your ex… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewBig window with Beautiful views! Comfortable bed .
The bathroom is missing a fan and towel racks.
Dear Ms. Ewa, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at AltAir with the view from the room and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office & Sales Manager
Dear Ms. Ewa, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay at AltAir with the view from the room and that our staffs made your stay memorable. Your positive feedback is a great encourag… Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 9 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in April 2025
Verified reviewDear Mr. Mark, Thank you for sharing your thoughts with us. We are glad to hear that you appreciated our property & staffs. However, we are sorry that our cleanliness at pool area did not meet your expectations. We take feedback seriously and will work on these areas to improve our service. Please do not hesitate to reach out to us directly if you have any further comments or would like to discuss your experience in more detail. We hope to have the opportunity to serve you better in the future at AltAir Boutique Hotel. Warm regards, Pravasish Ghosh Front Office & Sales Manager
Dear Mr. Mark, Thank you for sharing your thoughts with us. We are glad to hear that you appreciated our property & staffs. However, we are sorry that our cleanliness at pool area did not meet your expectations. We take feedback serious… Show more
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewReviewed: 2 July 2025 · Stayed in June 2025
Verified reviewoverall
Dear Mr. Pratik, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm Regards, Pravasish Ghosh Front Office & Sales Manager
Dear Mr. Pratik, Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look for… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewBreakfast was not that nice
If the F&B staff can improve about the payment mode.
Dear Ms. Mawii, Thank you for sharing your thoughts with us. We're glad to hear that you appreciated our property & staffs. However, we're sorry that our breakfast & F7B staffs did not meet your expectations. We take feedback seriously and will work on these areas to improve our service. Please do not hesitate to reach out to us directly if you have any further comments or would like to discuss your experience in more detail. We hope to have the opportunity to serve you better in the future. Warm regards, Pravasish Ghosh Front Office & Sales Manager
Dear Ms. Mawii, Thank you for sharing your thoughts with us. We're glad to hear that you appreciated our property & staffs. However, we're sorry that our breakfast & F7B staffs did not meet your expectations. We take feedba… Show more
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewAmazing
Dear Ms. Sushmita, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm Regards, Pravasish Ghosh Front Office & Sales Manager
Dear Ms. Sushmita, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We lo… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 10 June 2025 · Stayed in June 2025
Verified reviewNothing boring place
Poor
Dear Mr. Rishu, First and foremost, I would like to extend my sincerest apologies for the issues you encountered during your stay at AltAir Boutique Hotel. Your feedback is invaluable, and we're addressing these concerns to ensure improvements. Just to keep you informed as per my investigation, you have requested for room upgrade which was not possible as the higher category room was sold out that day and also you have requested for late check out till 2:00pm whereas our standard check out time is 10:00am, however we have given you late check out till 12:00pm as we were sold out next day as well. Please contact me directly at 9674960175 if you’d be willing to provide more details or if there's anything we can do to rectify the situation. We hope to have the chance to make it right and welcome you back warmly. Warm regards, Pravasish Ghosh Front Office & sales Manager
Dear Mr. Rishu, First and foremost, I would like to extend my sincerest apologies for the issues you encountered during your stay at AltAir Boutique Hotel. Your feedback is invaluable, and we're addressing these concerns to ensure impr… Show more
Reviewed: 10 June 2025 · Stayed in April 2025
Verified reviewReviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in June 2025
Verified reviewWonderful view from top. Great pool and nice restaurant.
All good
Dear Mr. Kaushik, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay, food, pool and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We look forward to welcoming you back to AltAir Boutique Hotel in the future! Warm regards, Pravasish Ghosh Front Office & Sales Manager
Dear Mr. Kaushik, Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay, food, pool and that our staffs made your stay memorable. Your positive feedback is a great encouragement for our team. We… Show more
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewReviewed: 9 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in April 2025
Verified review