Reviews of Arova Woods Zinc Journey by The Fern, Lonavala 4 stars

Dear Mr. Abhijit, We appreciate your feedback regarding the location of our facilities. Being situated on the main road certainly has its advantages, providing easy accessibility and better connectivity to our guests. We understand how this can significantly enhance one's experience and we're glad you found it favorable. Rest assured, we continue to maintain high standards to provide each of our visitors with a pleasant stay. We look forward to having the pleasure of serving you again in the future. Swapnil Gajbhiye Operations Manager

Dear Mr. Abhijit, We appreciate your feedback regarding the location of our facilities. Being situated on the main road certainly has its advantages, providing easy accessibility and better connectivity to our guests. We understand how t… Show more

Dear Ms. Shamli, Thank you for sharing your feedback. We are glad to hear that you found the suite clean and spacious. However, we regret that certain aspects of your stay did not meet your expectations. Our pricing is based on the premium amenities and services we offer, but we understand your concerns and will review our offerings to ensure they provide the best value. Regarding the dining options, we strive to maintain a quality menu, and we appreciate your input on expanding the choices. Your feedback is invaluable, and we will work on improving our guest experience. We hope to welcome you again and provide a more satisfying stay. Swapnil Gajbhiye Squad Champion

Dear Ms. Shamli, Thank you for sharing your feedback. We are glad to hear that you found the suite clean and spacious. However, we regret that certain aspects of your stay did not meet your expectations. Our pricing is based on the prem… Show more

Dear Jalpa, Thank you for sharing your feedback. We’re glad to hear that you appreciated our location and the helpfulness of our staff. However, we regret that the room size and breakfast did not meet your expectations. Your feedback is valuable to us, and we will certainly look into ways to enhance our offerings. We strive to provide the best experience to our guests and would love the opportunity to welcome you again for an improved stay. Swapnil Gajbhiye Squad Champion

Dear Jalpa, Thank you for sharing your feedback. We’re glad to hear that you appreciated our location and the helpfulness of our staff. However, we regret that the room size and breakfast did not meet your expectations. Your feedback is v… Show more

Dear Mr. Akshay, We appreciate your feedback regarding the food quality and breakfast options. Our culinary team continually works to enhance the menu, ensuring that our offerings are fresh, diverse, and appealing to all tastes. If there are specific items you loved or suggestions for improvement, your insights would be invaluable. Regarding the parking space, we understand that accessible and ample parking is essential for our guests. We are evaluating potential solutions to improve this aspect, including possible options for expanding our facilities or optimizing current usage. Your experience is important to us, and we are committed to making the necessary adjustments for an enjoyable stay. Please feel free to reach out with any further suggestions or concerns, as we are here to ensure your comfort and satisfaction. Swapnil Gajbhiye Squad Champion

Dear Mr. Akshay, We appreciate your feedback regarding the food quality and breakfast options. Our culinary team continually works to enhance the menu, ensuring that our offerings are fresh, diverse, and appealing to all tastes. If there… Show more

Dear Ms. Trupti, Greetings from Arova Woods Zinc Journey by The Fern, Lonavala! We're delighted to hear that you enjoyed the serene beauty of the monsoon season, the pool, and the warmth of our hospitality during your stay. It's wonderful to learn that Kajal was able to provide you with the assistance and support you needed, making your experience more comfortable. Your feedback regarding the pricing is truly valuable, as we continually strive to balance quality and value for our guests. We understand your perspective on the costs for two people and will take your input into consideration as we review our pricing structure to ensure we offer the best possible experience for all our guests. We appreciate you taking the time to share your thoughts with us and hope to welcome you back in the future, perhaps with special offers that could enhance the value of your stay. Swapnil gajbhiye, Squad Champion

Dear Ms. Trupti, Greetings from Arova Woods Zinc Journey by The Fern, Lonavala! We're delighted to hear that you enjoyed the serene beauty of the monsoon season, the pool, and the warmth of our hospitality during your stay. It's… Show more

"Dear Ms. Sachita, Greetings from Arova Woods Zinc Journey by The Fern, Lonavala ! We appreciate you taking the time to share your feedback regarding your stay with us. It's great to hear that the cleanliness of our property and the prime location met your expectations, and that you enjoyed the swimming pool facilities. We're also pleased to know that you found the rooms comfortable and considered your stay to be of good value. Your comments about the service in our restaurant are important to us. We understand that timely service is a crucial aspect of a pleasant dining experience, and we regret any inconvenience you faced due to the wait times. We are actively working on addressing the staffing issues to ensure that our restaurant team can meet the needs of our guests promptly. Your experience serves as a valuable insight, helping us focus our efforts on improving these service aspects. Please rest assured that we are committed to enhancing all facets of our service experience and hope to provide you with a more seamless visit in the future. We look forward to the opportunity to welcome you back and exceed your expectations. Swapnil Gajbhiye, Squad Champion"

"Dear Ms. Sachita, Greetings from Arova Woods Zinc Journey by The Fern, Lonavala ! We appreciate you taking the time to share your feedback regarding your stay with us. It's great to hear that the cleanliness of our property an… Show more

Dear Valued Guest, Greetings from Arova Woods Zinc Journey by The Fern, Lonavala ! We're thrilled to hear that everything met your expectations! We work hard to deliver a great experience and it's wonderful to know we've succeeded. If there are any other aspects you particularly enjoyed or if you have suggestions for us, we would love to hear about them. Your feedback is invaluable as we continue to improve and strive to make every experience an excellent one. Looking forward to welcoming you back in the near future! Swapnil Gajbhiye Squad Champion

Dear Valued Guest, Greetings from Arova Woods Zinc Journey by The Fern, Lonavala ! We're thrilled to hear that everything met your expectations! We work hard to deliver a great experience and it's wonderful to know we've succ… Show more

"Dear Mr. Bhishal, We're sorry to hear about the discrepancies you encountered regarding the room size and the issue with mosquitoes. We strive to provide accurate representations of our accommodations online and regret if there was any confusion or misunderstanding in this instance. We are currently reviewing our booking platform images to ensure they reflect our rooms' dimensions and amenities correctly. Regarding the mosquito situation, we're actively working to address it by enhancing our pest control measures to ensure a more comfortable and enjoyable stay for all guests. We appreciate you bringing these concerns to our attention and will do everything we can to improve these aspects of our guest experience. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a stay that meets your expectations in the future. If there's anything more we can do to assist you or if you have further suggestions, please don't hesitate to reach out to our guest services team. Swapnil Gajbhiye, Squad Champion"

"Dear Mr. Bhishal, We're sorry to hear about the discrepancies you encountered regarding the room size and the issue with mosquitoes. We strive to provide accurate representations of our accommodations online and regret if there… Show more