overall good experience

Location, hotel staff being polite and helpful. food is absolutely good

Stayed in April 2025

Rooms could be a little better maintained. In one of the rooms the hand shower was broken. Lack of AC in the lift area.

Very good restaurant. Nice hotel, helpful staff.

Stayed in April 2025

Everything is good

Kindly add some more dishes like crispy corn/chicken nuggets, healthy salad

Stayed in February 2025

Good value compact stay

Stayed in February 2025

The bad part was that the room didn't had any windows. In the picture we saw curtains so we assumed that there is windows.

We recently stayed at Sandoz Hotel in Amritsar for four nights and had a pleasant experience overall. The staff was welcoming and attentive, always ready to assist with any requests, which made our stay comfortable. The food was delicious, offering a good variety of options that we truly enjoyed. The hotel's ambiance was nice, and it provided a good place to relax after exploring the city. While the cleaning could be improved, it didn’t take away from the overall positive experience. The hotel offers good value for money, and we would recommend it to travelers looking for a comfortable and convenient stay in Amritsar.

Stayed in February 2025

No Bathroom Slippers and Mini Fridge in the room

Good Location and helpful Staff

Stayed in February 2025

Cleanliness and housekeeping disturbing at night

Location, food and prompt service

Stayed in February 2025

Room card 417 all time trouble was when want to enter my room I call every time service boy but I d,not like next time go their In bathroom no any mate after shower and towel also not dry and clean This time I waste my money

Breakfast staff very clean but male person dress not clean but lady person very nice and very cool was

Stayed in January 2025

They didn’t inform me that there is engagement party at night at checkin There was loud DJ music till midnight also families of engagement group was banging doors till 1.30 am and yelling sounds whole night I was at spiritual trip & I couldn’t sleep well because of this loud music

Every thing is excellent ambience location staff

Stayed in January 2025

None

Cozy rooms

Stayed in December 2024

Thoda sa unclean tha. They can improve it.

Staff was nice. Location was fine for us. Room size was nice. In room dining food was also nice.

Stayed in September 2024

upkeep of the facilities could have been better. Services like cleaning of room, providing of towels, we always had to ask for and follow up.

The Property and the location was good. staff were friendly in general.

Stayed in October 2024

Price of room and food items at the restaurant is little at the higher side Many food items which were mentioned in the restaurant menu card were not available for ordering

The hotel is clean, rooms are spacious and staff are polite, couteous, helpful and responsive. The hotel has its own restaurant. The buffet breakfast is decent having all the options of an Indian breakfast. The hotel location is good and in main market area having lots of option of shopping and dining around. The hotel is not exactly at walkable to the main attractions of the city (The Golden Temple, Jalianwala Bagh) but local rickshaw and App based transport options are available at the doorstep. There was a small dispute regarding the breakfast price (I was entitled for a dioscounted price) which has been handled very professionally by the reception staff and at the end I paid the discounted amount only and I am happy. Overall, I feel the hotel is a very good option to stay in Amritsar.

Stayed in October 2024

Room is clean and good food. Staff are nice and polite

Stayed in July 2024

Sluggishness of services. We waited for 10 minutes for our luggage to reach the room as no one was available to help us. We had to carry our own heavy luggage to board the taxi to reach the airport because of the same reason. Fridge was not installed in the room however upon asking they provided one.

Good clean room. Great location. Helpful staff. Good food. Good hospitality

Stayed in June 2024

Great location great restaurant

Stayed in June 2024

A party was arranged in the banquet hall at the first floor and extremely loud music was on till 12.00 in the night. It was very disturbing, specially for the kids. No stay arrangement like dorm for drivers.

Hotel location 3-4 KM from Golden Temple. Size of Hotel Room. Staff behaviour.

Stayed in May 2024

Convenient location.

Stayed in May 2024

I liked everything, they listen if any issues

The location,there food is amazing,better than most in Amritsar,and very polite staff

Stayed in April 2024

The rooms were very small and the key we got was to a room which was already open and dirty and seemed someone had just checked out of it , had to go down again to the reception who then gave key to another room and apologised for the mix up.

The overall cleanliness was good and room service was nice.

Stayed in April 2024

General upkeep of the hotel. Bathroom toiletries not well maintained. Bathroom of room 415 smelled of stagnant drain. It was brought to the notice of the housekeeping staff, but was just sprayed with the Air Freshener.

Restaurant Food & Service is great. Aircon in the rooms is good.

Stayed in April 2024

Nothing

Centrally located, nice ,clean , comfortable place to stay for families. Polite staff and food in the restaurant is very good.

Stayed in April 2024

Nice facility

Stayed in March 2024

Rooms need more finishing - smelt of fresh paint . Besides for wedding could not cater to even small number of people Parking staff asking upfront for tips ( means they are not being paid well ? ) Food could be better Fridge not working - had to change room next day - insulin got spoiled Gifts paid and requested to be put in rooms before arriving of 16 rooms - 3 went missing and there was no accountability

Value for Money Location Venue - ambience Pleasant staff Reasonable size room Decent food

Stayed in March 2024