Cleanliness, toiletries, view from room

Location

Stayed in January 2025

Room size is not that great for an executive room. Old TV with grainy screen & very few channels subscribed. The executive room is not much value for money.

Excellent location by the side of the main road. Nice supportive staff. Tasty breakfast.

Stayed in September 2024

This review is hidden because it doesn't meet our guidelines.

The bathroom and noise coming from outside constructions

The room

Stayed in April 2024

Room too small, especially the wash room.

Good service

Stayed in December 2023

This review is hidden because it doesn't meet our guidelines.

This time the stay was costler The staff at the reception during check-in were not up to the mark They were too busy explaining the extra charges applicable , rather than welcoming This time I checked in twice in a span of 4 days But the computer system there at the reception did not have my data provided 4 days earlier Had to go through all again However, while checking out, I had a very friendly man at reception And the staff at restaurant were excellent

Breakfast was excellent The staff were very Good

Stayed in October 2023

There is a club with common wall .. till 12 midnight my room wall was vibrating with bass

Good place for work stay

Stayed in August 2023

It’s not expensive

Stayed in August 2023

Enough toiletries were not provided, shaving kit, tooth paste n brush were provided only when requested.

Stayed in July 2023

Nice

Nice

Stayed in June 2023

No mini fridge in the room. We stayed for 2weeks during hot summer. That's huge minus.

Staff was good

Stayed in April 2023

A very bad smile in the basement, and reception won't ask regarding check out, they will do themselves if we give key

Nothing

Stayed in June 2025

Worst food money waste , , all items costly , cheating bill,

okyish room distance near to bus stop , good smell , nice bed

Stayed in April 2025

I had booked for 2 rooms for 4 adults for 2 nights through booking.com. When I reached the receptionist said the have booking only for 1 room for 2 nights. Then they made me wait for long to allocate another room. While making the advance payment, receptionist assumed the amount shown was only for 1 room/2 night. Then had to wait for the accountant to come and settle. The rooms were good for only one person, they provided only one towel and toiletries were minimal. While booking it was showing complimentary breakfast, and in the morning when I checked with the new receptionist, she confirmed it is complimentary. While having the breakfast, the restaurant informed we have to pay. They said the booking has been changed to no breakfast. Ended up cancelling the 2nd day booking and find another place.

The restobar was okay.

Stayed in February 2025

Very run-down property, unclean, and the staff dozed off on the lobby couch. Very uncomfortable beds worn out and filthy towels

Nothing

Stayed in December 2024

First I was given a stinky room. The property looks little old. Also better to mention it's got attached bar.

Stayed in November 2024

Rooms are good but telephone not working in my check in time

Stayed in November 2024

Cleanliness could be better

Location and overall value for money

Stayed in November 2024

Maintenance can definitely improve.

Breakfast was great with a lot of variety. And the location was very close to my client. It was beneficial for me.

Stayed in October 2024

Toilets were not clean and water flow problem. Breakfast was not served hygienic and flies everywhere on the food

Location

Stayed in October 2024

reception staff, food rate, food quantity at lunch and the service. room manager and reception have poor communication, while checking out we asked to prepare the bill and then it was told that first HK staff will come and check the room then we will prepare bill, it made us feel like a THIEF, then we were told first give the keys then we will give the bill. the check out was insulting ....the bathroom shower door was broken, sink had stains, towels were yellowish in colour. at night when you sleep, your room vibrantes heavily due to a pub next to the building. till midnight you can hear loud music and dj it is impossible to sleep. we had elderly person with us it became difficult. we asked for extra matress, reception staff said first you pay then you will get mattress. we said, once you give the matress we will come downstairs and pay, she did not agree to this. extremely disappointing reception desk staff. they have not been trained by the manager how to talk. we felt we are staying in a local lodge. while checking out I wanted to speak to the manager, reception desk said he is in a meeting. he cannot speak, I asked a call back which he did not do till now. I have taken his card and anyway will call him. this hotel tells itself as business hotel but is pathetic and should have 1 star

housekeeping staff was the only thing that was good.

Stayed in September 2024

never ever

the staff at the reception is very upsetting, they are flustered and do not know how to treat guests. They charged us at arrival only for the day which was weird, when we asked for extra bed, they said you first pay then we will give extra bed. there is no politeness. we chose a room with the floor manager and by the time I reached the reception to take my family upstairs, the room was given to another guest which I had selected. there is a huge communication gap between staff. talking about rooms, there are stains in the bathroom, the shower door is not there another room it is there, room was stinking when we arrived, we had to as hk to come back and spray room freshner. food is super expensive, one roti costs 75/- and this is a 3 star hotel with such awful experience for guests. they charge 2 times taxes, one for food and tax for service on every delivery. this is the first hotel we found this policy. we were served food in broken plates, we waited for dinner plate delivery at room and even after calling two times and we going to ask the plate at the restaurant, they did not give us. One of us were forced to eat directly from the curry bowl on which the food was given. In the mid of Bangalore we cannot expect this experience. at night when you sleep, there is a pub next to this hotel and the loud music goes on till 12 am , the entire room vibrantes and shakes at the sound and volume of the music. we had old parent with us who suffered a lot due to this. people staying next to our rooms also had such experience staying here. however, we appreciate the hospitality of the room cleaning boys and the food delivery waiters they were the politest. they are the only thing good in this hotel. reception staff is horrible at serving the guests. this place should be 1 star.

Stayed in September 2024

Nothing

The staff behaviour is very rude and not recommended

Stayed in August 2024