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Reviews of Carmelia Haven Resort Thekkady 4 stars

Vandanmedu,Thekkady, 685551 Thekkady, India

#20 of 55 hotels in Thekkady

Guests' Choice

Review score

Based on 50 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    9.0

  • Location

    8.9

  • Facilities

    8.4

  • Staff

    9.4

  • Value for money

    8.1

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Showing 1 – 25

  • Reviewed: 17 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Could be better maintained. Rooms could have some good sofa or couch. If been with kids, bed seems congested.

    Beautiful atmosphere and amenities

    Stayed in August 2025

  • Reviewed: 21 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 2 nights

    my journey was short and i can spend only two days.

    Its beyond expectation for me and my family.

    Stayed in April 2025

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 1 night
    • Submitted via mobile

    No iron box No hair dryer Chappels only one pair This is in convince for customer

    I private pool with burning effect Food Ambiance Neat Soo private

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything was perfectly alright. Nice staffs,great breakfast and especially great atmosphere and ambience of the resort.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Planters Villa
    • Stayed 2 nights
    • Submitted via mobile

    Wifi was very slow signal and only in the rooms. Rooms also need some refurbishment

    The location is amazing in a lush cardamom plantation. The hotel is like a park and very few rooms at the same time, so a lot of privacy. Staff were very nice as well and the food was excellent

    Stayed in April 2024

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 2 nights
    • Submitted via mobile

    Moving from the reception to room. Elderly people are not able to get into any vehicle.like battery cars, anything that can help

    The location was very nice and the hotel staff was very friendly to help us.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    9.0
    Perfect place to relax!
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 3 nights
    • Submitted via mobile

    The need to add temperature controlled pools (atleast for the private pool villa) because it's a total waste booking that room otherwise.

    The place The ambience The serenity The staffs - Anjana, Saneesh and Suraj The fun activities provided

    Stayed in December 2023

  • Reviewed: 22 December 2023

    9.0
    Money worth
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 2 nights
    • Submitted via mobile

    The food is very good.

    Stayed in December 2023

  • Reviewed: 26 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 2 nights
    • Submitted via mobile

    The billing was not as per Booking.com site. I had to pay extra 3845 extra as taxes, no proper billing receipt provided..

    The resort was very good, great location, hospitality

    Stayed in October 2023

  • Reviewed: 27 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Planters Villa
    • Stayed 3 nights

    Room Service wasn't up to the mark.

    Breakfast was good. The place was scenic.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Planters Villa
    • Stayed 1 night
    • Submitted via mobile

    Pool was not maintained well. Also, we had to request for towels multiple times before it was provided

    Friendly and helpful staff

    Stayed in May 2023

  • Reviewed: 9 July 2023

    9.0
    Property is in a peaceful location with so much greenery.. the staff were excellent and the food they provide is excepti
    • Leisure trip
    • Family with young children
    • Planters Villa
    • Stayed 1 night
    • Submitted via mobile

    Wi-Fi connection is literally not having any speed.. pool was not temperature controlled.

    The serenity and blended with nature and you will love the premises.

    Stayed in July 2023

  • Reviewed: 11 May 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 1 night
    • Submitted via mobile

    Took the jacuzzi villa and faced the following problems: [ ] Swimming pool not functional, came here to swim [ ] Jacuzzi water and spouts was not clean [ ] Too much moss in the filters and spouts [ ] Jacuzzi floor Tiles chipping which can cause cuts [ ] Almost no water pressure in hand shower [ ] No lighting in the shower area [ ] Sliding door stopper broken [ ] Shower blinds rope string not in alignment and broken [ ] Dusty bedside lamp [ ] No latch for any of the doors [ ] Room Entrance door lock is very confusing and inconvenient from usual locks and no one explains it unless asked

    After almost half a day of having a bad experience in a villa which cant even be given 2 star rating, the management actually did some maintenence work on the nearby villa and put us there for the remaining of our stay which was pleasant. They also gave us a complimentary meal as a sorry which was nice of them. The food there was excellent, especially all the meat dishes. Overall, the property is actually beautiful and has a lot of potential to be 5 star. But I guess sometimes they just stoop below 2 stars due to shoddy maintenence work or maybe some kind of negligence from the properties head of management

    Stayed in May 2025

  • Reviewed: 2 January 2025

    1.0
    Very poor
    • Family with young children
    • Jacuzzi Villa
    • Stayed 1 night
    • Submitted via mobile

    This much payment we are expecting more than the current situation

    Stayed in January 2025

  • Reviewed: 7 October 2024

    10
    Best place to relax and disconnect.
    • Leisure trip
    • Family with young children
    • Planters Villa
    • Stayed 3 nights
    • Submitted via mobile

    Quality of food (if I will compare it over the decade) and villa cleanliness a bit.

    This is the second time I stayed with them. First time was 9 years ago. The property is so beautiful that you will love your stay with the kid and you will not get bored even if you’re not going outside of this property.

    Stayed in October 2024

  • Reviewed: 17 March 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Planters Villa
    • Stayed 1 night
    • Submitted via mobile

    Fantastic location in the middle of a plantation, surrounded by nature.

    Stayed in February 2024

  • Reviewed: 21 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 3 nights
    • Submitted via mobile

    They had flies on their food

    Their services and friendly service

    Stayed in August 2023

  • Reviewed: 4 July 2023

    3.0
    You may not be welcomed here if u book it through booking.com
    • Leisure trip
    • Family with young children
    • Jacuzzi Villa
    • Stayed 1 night
    • Submitted via mobile

    The booking confirmation from booking.com said it was a Jacuzzi villa but the reception staff was unwelcoming stating that the amt paid is for plantation villa, we wouldn't have hesitated to pay more if the matter was conveyed in a decent manner ... the entire property had only two family including mine, the jacuzzi provided had no hot water facility, I wonder how did all the four villas jacuzzi have faulty heating system. The common pool was wasn't maintained, spotted a live snake and 2 frogs swimming in there, didn't have facilities of pool towel either.

    The food was exceptional also the staff in the restaurant wing were extremely good and well mannered. They were also kind enough to arrange a birthday cake during an odd hour.

    Stayed in July 2023

  • Reviewed: 16 February 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Jacuzzi Villa
    • Stayed 2 nights
    • Submitted via mobile

    This resort was ACTUALLY nice. the location was amazing and rooms were clean. Friendly and helping staff 24*7.

    Stayed in February 2023

  • Reviewed: 9 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 1 night
    • Submitted via mobile

    Nothing to specify, overall i was happy and feel peaceful there…

    Stayed in August 2023

  • Reviewed: 29 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Jacuzzi Villa
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 26 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: 17 May 2025

    9.0
    Superb
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: 13 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

Showing 1 – 25

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