Reviews of Cat & Cow
Bhagsunag Road, 176219 Dharamshala, India
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Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewThe room itself was well-designed, chic and cute. It had good amenities such as a hair dryer, tea kettle and ear plugs.
The hot water wasn’t working. The management helped but it hot water worked only for the first 5 mins. When I spoke to the owner she said “that’s just India.” It’s very noisy at night as it’s on the main road. There’s a party every night across the street on rooftop bar. 2 other people complained the same time I was checking out. Earplugs were provided but not enough to block noise. Very unfortunate, specially for the price youre paying
Dear Guest, We are sorry to hear about your experience, I recall talking to the property manager about hot water and he said plumbing had been checked and it was working fine. We haven't had any complaints about it from other guests staying in the same room as yours. You had requested for a discount from the booking invoice during check-out and that's when I heard about the hot water again. We had helped you shorten your booking stay without any cancellation charges and have been accommodating with your requests ever since. There was no complaint thereafter from your end until the day of the check-out. We are not required to provide additional discounts or be pressured to cancel bookings as we did for you and your friend. We are a small guesthouse and rely on the goodwill of our guests and go to every extent within our reach to make sure you're comfortable. The outside noise in Dharamshala is not in our control, May and June are peak seasons when there's a lot of tourism in the city. We have been transparent about our prices and would be happy if you find something else that suits your budget. Have a safe stay in Dharamshala! Team, Cat & Cow
Dear Guest, We are sorry to hear about your experience, I recall talking to the property manager about hot water and he said plumbing had been checked and it was working fine. We haven't had any complaints about it from other guests st… Show more
Reviewed: 19 February 2025 · Stayed in February 2025
Verified reviewClean and Comfortable
Reviewed: 30 December 2024 · Stayed in December 2024
Verified review