Skip to main content
  1. Hotel reviews homepage
  2. India hotel reviews
  3. Jammu & Kashmir hotel reviews
  4. Srinagar hotel reviews
  5. Reviews of Hotel Chachoo Palace

Reviews of Hotel Chachoo Palace 2 stars

New Khonakhan Road Dal Gate, 190003 Srinagar, India

#18 of 94 hotels in Srinagar

Guests' Choice

Review score

Based on 69 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    9.5

  • Value for money

    9.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 18 June 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Tucked away from the crowd and yet close to the city centre, very peaceful living by the lake, watching the shikaras passing by (almost like living on a houseboat), and hosted by a very attentive owner and staff. They will take care of your every need.

    Stayed in June 2025

  • Reviewed: 27 May 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The water pressure in the shower was weak and made it impossible to take a shower.

    The hotel is located just on a Dal Lake bank. The owner is very helpful and could prepare you a tasty dinner and give tips about sightseeing. The hotel building is atmosphering and has a terrace with a lake view.

    Stayed in May 2025

  • Reviewed: 21 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No other hotel nearby this property.

    Chachoo hotel owner and staff is very nice 8 cooperative and helpful. Location is good near to sikara boat. Room is comfortable. Overall good stay.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is by the lake, it has a very relaxing atmosphere, nature is really close. It is an affordable great alternative of the Houseboats. The hotel staff was really helpfull in everything: booked the airport transfer, the sightseeings, even organized to have my laundry done. Food is available and delicious. I really recommend this hotel.

    Stayed in April 2025

  • Reviewed: 10 April 2025

    10
    Very neat and clean property right in the middle of Dal Lake
    • Leisure trip
    • Group
    • Deluxe Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Mattress can be better

    Very neat and clean property right in the middle of Dal Lake

    Stayed in April 2025

  • Reviewed: 11 March 2025

    10
    The staff were attentive but not intrusive, and the garden provided a respite from the busy traffic
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    It’s tranquility at the of a busy day

    Stayed in February 2025

  • Reviewed: 28 December 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Location is very convenient Rooms are clean 👌 Service is good

    Stayed in December 2024

  • Reviewed: 14 October 2024

    9.0
    Highly recommend 🙏
    • Business trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    On my last day, I felt really pressured to leave a review and to tip. I don’t mind being asked once but several times, lead me to leave feeling quite frustrated. I would also have appreciated more transparency about meal and boat prices- a price list would be nice.

    I had a lovely experience on this houseboat. It’s very well maintained and the beds are very comfortable. It’s on a peaceful lotus lake and I loved listening to the birds and practicing yoga on the deck to the sunset. The family are lovely and could not do more. The food is delicious and prices are reasonable and beautiful Kashmiri tea served all day. Highly recommend.

    Stayed in October 2024

  • Reviewed: 10 October 2024

    9.0
    Very clean and value for money
    • Leisure trip
    • People with friends
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    One of the rooms had lood bed and creaked on changing posture. But they changed my room.

    Cleaneliness and behaviour. My first concern in any hotel is cleanliness. this hotel has very clean toilet and bed. The front rooms feel lively and open. One more best aspect is availability of warm water in all taps and faucets

    Stayed in October 2024

  • Reviewed: 30 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 1 night

    Breakfast is not included though it was very inexpensive. No electric kettle in room so you couldn't enjoy coffee on the terrace for the sunrise.

    I only booked one night as I was hoping to find a houseboat for the following days. I did find a houseboat but had I not I would have gladly stayed longer. It was sublimely quiet and loved the lake setting. Great value, I would stay again.

    Stayed in September 2024

  • Reviewed: 24 September 2024

    8.0
    Peaceful stay by the lake
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Fantastic helpful staff - lovely peaceful location - food available

    Stayed in September 2024

  • Reviewed: 15 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Lovely place managed by Mousin right by the dal lake backwaters. We loved the breezy room, gallery and the personalised touch in food

    Stayed in July 2024

  • Reviewed: 6 August 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Beautiful location and friendly staff

    Stayed in August 2024

  • Reviewed: 3 August 2024

    9.0
    Nice stay
    • People with friends
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    I like the ambience of the place and side view of lake.. overall liked the place and staff are friendly..

    Stayed in August 2024

  • Reviewed: 29 July 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Double Room with Lake View
    • Stayed 3 nights
    • Submitted via mobile

    No variety in food and breakfast. No proper sitting arrangement for the group.

    Polite and attentive staff. Clean and nature friendly ambience. Homely Food.

    Stayed in July 2024

  • Reviewed: 29 July 2024

    8.0
    The feel of a houseboat with the lightness and accessibility of a regular hotel! a great choice!
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 3 nights

    The only thing would be a fan in the bathroom, that would help with the humidity inside. The room fan worked very well and with the doors open it was a quick airing out.

    We really enjoyed our stay at Chachoo Palace. It is exactly as described and in the pictures, a simply but comfortable place to unwind by the backwaters of Dal Lake. The whole place was very clean and well looked after and the owner & staff very friendly and supportive the whole way through. We stayed 3 nights and enjoyed a delicious breakfast every morning and the creamy Kawa tea on the balcony in the beautiful morning light that was shining through the leafy trees around. It's quickly accessible via Tuk Tuk or even Shikara and a 5-15 min ride gets you to most of the main attractions. It's a fantastic place to leave the sounds of the city behind for a little bit and just kick back and unwind from the excitements around. Would 100% recommend and stay again.

    Stayed in July 2024

  • Reviewed: 26 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    There should be a cupboard for handing or keeping the clothes.

    Nice and cosy rooms, but the surrounding environment should be more clean and organized. The hotel staff are nice people.

    Stayed in July 2024

  • Reviewed: 23 July 2024

    10
    Lovely stay in Srinagar
    • Leisure trip
    • Group
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Great location & friendly staff

    Stayed in July 2024

  • Reviewed: 10 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Stay was good. Good service

    Stayed in July 2024

  • Reviewed: 5 July 2024

    10
    This is an excellent stay within a budget. We lived here one day before starting our trek and the stay was very comforta
    • Leisure trip
    • Group
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Nothing specific

    The location is awesome. The service is excellent. The owners of the property are honest and friendly.

    Stayed in July 2024

  • Reviewed: 2 July 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    The place was comfortable and staff was excellent.. facilities were superb and food was delicious. Thankyou for having us.

    Stayed in July 2024

  • Reviewed: 25 June 2024

    9.0
    Terrific!
    • Leisure trip
    • Family with young children
    • Double Room with Lake View
    • Stayed 1 night

    Nothing that the finger can be pointed at.

    Location was alongside the Dal Lake though backwaters. The service was excellent. The staff were very friendly and helpful. Value for money.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    10
    Exceptional
    • Family with young children
    • Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    No comments

    I like the location and hospitality of the palace. It is situated near the Dal lake and the view is amazing. As a vegetarian I got a pure veg restaurant in front of the hotel. And the rooms are very clean and hygienic.

    Stayed in June 2024

  • Reviewed: 28 May 2024

    8.0
    Simple place to stay in a great location
    • Leisure trip
    • Solo traveller
    • Double Room with Lake View
    • Stayed 1 night

    The building and amenities are quite old and basic. The hotel overlooks the lake, but it's kind of on the back side of the lake so you don't get any view at all (it's blocked by plants).

    Good service and location. Rooms are spacious. My room was quiet enough. There was food and water if you needed it, at a fee, and the menu was quite western. I like that there's outdoor and semi-outdoor seating.

    Stayed in May 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!