Reviews of Hotel Chachoo Palace 2 stars
New Khonakhan Road Dal Gate, 190003 Srinagar, India
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Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewTucked away from the crowd and yet close to the city centre, very peaceful living by the lake, watching the shikaras passing by (almost like living on a houseboat), and hosted by a very attentive owner and staff. They will take care of your every need.
Nothing
Thank you so much for the lovely review! We are happy to hear that you did enjoy. Hope to see you again in future.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe hotel is located just on a Dal Lake bank. The owner is very helpful and could prepare you a tasty dinner and give tips about sightseeing. The hotel building is atmosphering and has a terrace with a lake view.
The water pressure in the shower was weak and made it impossible to take a shower.
Thank you so much for your review. Hope to see you again.
Reviewed: 24 May 2025 · Stayed in April 2025
Verified reviewReviewed: 21 May 2025 · Stayed in April 2025
Verified reviewChachoo hotel owner and staff is very nice 8 cooperative and helpful. Location is good near to sikara boat. Room is comfortable. Overall good stay.
No other hotel nearby this property.
Reviewed: 29 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewThe hotel is by the lake, it has a very relaxing atmosphere, nature is really close. It is an affordable great alternative of the Houseboats. The hotel staff was really helpfull in everything: booked the airport transfer, the sightseeings, even organized to have my laundry done. Food is available and delicious. I really recommend this hotel.
Thank you so much for your review! It was a plesure to have you as our guest. Please visit us again in future.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in April 2025
Verified reviewVery neat and clean property right in the middle of Dal Lake
Mattress can be better
Thank you so much for your good review! It was nice to have you at our place. Hope to see you again in future. Update may 2025: In all rooms we have now new mattresses.
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 28 December 2024 · Stayed in December 2024
Verified reviewLocation is very convenient Rooms are clean 👌 Service is good
Thank you so much!
Reviewed: 21 November 2024 · Stayed in November 2024
Verified reviewReviewed: 1 November 2024 · Stayed in November 2024
Verified reviewReviewed: 16 October 2024 · Stayed in September 2024
Verified reviewFriendly staff. Clean rooms.
Noise. Lots of dogs barking throughout the night then joined by imams around 4.30 am, competing with lots of other mosques with booming loudspeakers.
Thank you for your feedback.
Reviewed: 14 October 2024 · Stayed in October 2024
Verified reviewI had a lovely experience on this houseboat. It’s very well maintained and the beds are very comfortable. It’s on a peaceful lotus lake and I loved listening to the birds and practicing yoga on the deck to the sunset. The family are lovely and could not do more. The food is delicious and prices are reasonable and beautiful Kashmiri tea served all day. Highly recommend.
On my last day, I felt really pressured to leave a review and to tip. I don’t mind being asked once but several times, lead me to leave feeling quite frustrated. I would also have appreciated more transparency about meal and boat prices- a price list would be nice.
Thank you for your review! We aim for transparency about prices because it is indeed fair to know what amount and what for you are paying. And tipping is always a choice. Only if you want to. We'll speak with our boy and correct him about this matter. We are sorry for the inconvience. Still we hope to receive you back as our guest in future.
Thank you for your review! We aim for transparency about prices because it is indeed fair to know what amount and what for you are paying. And tipping is always a choice. Only if you want to. We'll speak with our boy and correct him ab… Show more
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 10 October 2024 · Stayed in October 2024
Verified reviewCleaneliness and behaviour. My first concern in any hotel is cleanliness. this hotel has very clean toilet and bed. The front rooms feel lively and open. One more best aspect is availability of warm water in all taps and faucets
One of the rooms had lood bed and creaked on changing posture. But they changed my room.
Thank you for your review! We hope to see you back in future. Update: We did change all the beds + matresses this month (december 2025)
Reviewed: 30 September 2024 · Stayed in September 2024
Verified reviewI only booked one night as I was hoping to find a houseboat for the following days. I did find a houseboat but had I not I would have gladly stayed longer. It was sublimely quiet and loved the lake setting. Great value, I would stay again.
Breakfast is not included though it was very inexpensive. No electric kettle in room so you couldn't enjoy coffee on the terrace for the sunrise.
Thank you for your good review!! We'll hope to receive you as our costumer again in future. Update: Once our garden restaurant is ready we will start providing a stay in our hotel with breakfast. That will be from may 2025 onwards.
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewFantastic helpful staff - lovely peaceful location - food available
Thank you so much for your good review!
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewReviewed: 15 August 2024 · Stayed in July 2024
Verified reviewLovely place managed by Mousin right by the dal lake backwaters. We loved the breezy room, gallery and the personalised touch in food
Thankyou very much for your wonderful response! Hope you will visit us again!
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewBeautiful location and friendly staff
Thankyou for your feedback! Hope you will visit us again somewhere in future.
Reviewed: 3 August 2024 · Stayed in August 2024
Verified reviewI like the ambience of the place and side view of lake.. overall liked the place and staff are friendly..
Thankyou for your wonderful feedback! hope you will visit us again.