Reviews of The Chalets Naldehra
Shimla-Tatapani-Mandi Road, 171007 Shimla, India

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe staff , very polite , always smiling , eager to assist and really make you feel special.
Lighting insite our cottage , lack of proper oil heaters for the price. ill fitted bathrooms. No proper blinds in entry toilet.
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation. It was a pleasure serving you and we look forward to welcoming you and your friends and relatives back soon. Do follow us on social media for the latest updates. Best regards
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. Thank you for acknowledging the exceptional service provided … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewLocation and beautiful landscape
Nothing at sll
Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are glad to know that our strategic location and soothing ambiance impressed you. It is our continuous endeavor to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards, Best Regards,
Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are glad to know that our strategic location and soothing ambiance impressed you. It is our continuous endea… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewEverything
Nothing
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe propert is beautifully placed and maintained with exclusive flowers.
The buffet can have more options
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewEverything
Food was average
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are elated that you and your loved ones enjoyed the stay. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are elated that you and your loved ones enjoyed the stay. … Show more
Reviewed: 6 March 2025 · Stayed in December 2024
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewGreat property, wide open space in the mountains is a luxury. Nice forest trekking route nearby, and also the oldest Golf course in India (since 1906). The rooms are nice and with modern amenities, wood finish interiors. Clean bathroom. Very courteous and helpful staff, impeccable and clean.
Buffet breakfast could have been better.
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location, soothing ambiance and our amenities & services impressed you. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location, soothing amb… Show more
Reviewed: 28 November 2024 · Stayed in October 2024
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 November 2024 · Stayed in November 2024
Verified reviewReviewed: 3 August 2024 · Stayed in May 2024
Verified reviewReviewed: 15 July 2024 · Stayed in June 2024
Verified reviewReviewed: 15 June 2024 · Stayed in June 2024
Verified reviewLocation and view are very good.
Food needs a major improvement specially buffet breakfast they offer is not even of 2 star standard. Not many options , moreover not good quality of stuff used . Breads and bakery were pathetic. Not at all worth it.
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location and view impressed you. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location and view impr… Show more
Reviewed: 5 June 2024 · Stayed in June 2024
Verified reviewReviewed: 17 April 2024 · Stayed in April 2024
Verified reviewVery spacious rooms in chalet style, very courteous staff, verdant environs and nice views
Pls improve taste of non Indian cusine.
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location and soothing ambiance impressed you. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location and soothing am… Show more
Reviewed: 14 April 2024 · Stayed in April 2024
Verified reviewThe natural setting. And the quiet. Courteous staff and reasonably facilities
Menu was a bit restricted.
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location and soothing ambiance impressed you. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location and soothing am… Show more
Reviewed: 24 January 2024 · Stayed in December 2023
Verified reviewReviewed: 3 January 2024 · Stayed in January 2024
Verified reviewEverything !!
Nothing
Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. It is our continuous endeavor to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,
Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. It is our continuous endeavor to offer exceptional… Show more
Reviewed: 28 December 2023 · Stayed in December 2023
Verified reviewMy husband and I spent Christmas here, and had such a wonderful time. The staff were so attentive and helpful - they really went above and beyond for us. We were given a free room upgrade, which was a lovely Christmas present! The food was great, and we enjoyed the bonfire evenings as well. The location is exceptional, with some great forest walks nearby and amazing views. All in all, we really had a perfect stay! Thank you for everything :)
Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. It is our continuous endeavor to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,
Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. It is our continuous endeavor to offer exceptional… Show more
Reviewed: 10 August 2023 · Stayed in June 2023
Verified reviewThe breakfast was excellent. The variety of meals and the quality of tea and coffee was at par with the best of coffee shops. Certainly, the best way to start a day while on vacation is to get a sumptuous and tasty meal and Chalets Naldehra did not disappoint.
I can't think of anything that could be improved. We had a minor ant problem in our room and the staff resolved it very quickly and efficiently.
Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. It is our continuous endeavor to offer exceptional stay experiences to our guests and our entire team works towards the same. Your commendations have been duly shared and received with gratitude by everyone here. It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,
Dear Guest, Greetings from The Chalets Naldehra! Nothing makes us happier than receiving such happy feedback from our patrons. We are elated that you and your loved ones enjoyed the stay. It is our continuous endeavor to offer exceptional… Show more
Reviewed: 21 July 2023 · Stayed in June 2023
Verified reviewReviewed: 2 July 2023 · Stayed in July 2023
Verified reviewThe ambience, the room with valley view, private garden sit out and the solar heated pool.
The food was average.
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location and soothing ambiance impressed you. We’ve duly noted your feedback and shared it with the concerned department for necessary implementation It was a pleasure serving you and we look forward to welcoming you back soon. Do follow us on social media for the latest updates. Best Regards,
Dear Guest, Greetings from The Chalets Naldehra! Guest feedback is of utmost importance as it helps us understand which part of our service and facilities requires improvement. We are glad to know that our strategic location and soothing … Show more