The only part of the whole hotel that wasn’t wheelchair friendly was the shower, it was a shower over a large bath with very thick sides and no anti-slip coating on the floor of the very curved bathtub. So it was difficult for my mother to shower and she needed our assistance. Other than this one detail the whole hotel, reception, carpark, restaurant, pool area and spa were all wheelchair friendly.

Excellent service, location, cleanliness, views and food. Staff were super helpful brining a wheelchair for my mother when we arrived and allowing us to use it during our stay.

Stayed in August 2025

Sea view from balcony was good. Service was amazing. Breakfast was realy good.

Stayed in July 2025

The price. Over priced

Overall Ambience. Staff behavior. Quick room service

Stayed in April 2025

Service in pool area slow, some staff need more training .

Great room and view over to beach from balcony fantastic rooftop pool and bar. Close to train station

Stayed in February 2025

The staff front office and Mr Prem Kumar Nair General Manager

Good location and clean

Stayed in February 2025

Only 4 beds at swimming pool

Did not have to wait long.

Stayed in January 2025

Food is just average including breakfast buffet which is below average

Google and booking com

Stayed in January 2025

Unfortunately, throughout our entire stay, we encountered persistent WiFi issues. While we were able to use our own data as a backup, it was still inconvenient, especially considering that reliable WiFi is a basic expectation at a 5-star hotel. This issue definitely impacted our overall experience, and we hope the hotel can address it for future guests.

Our stay at this hotel met our expectations for a 5-star property in India. The room was spacious, modern, and clean, with a comfortable bed that ensured a restful night's sleep. From check-in to check-out, the staff was consistently friendly, accommodating, and helpful. The reception team, restaurant staff, and management were all wonderful, making us feel welcome and well cared for throughout our stay. As we visited during Christmas, the hotel was quite busy, but the F&B manager thoughtfully offered to reserve a table for us in advance, which we truly appreciated. For those planning a backwaters trip, keep in mind that the embarkation point is about a 10-minute drive from the hotel. We were leaving early for a sunrise tour at 5 am, and the receptionist was incredibly helpful in arranging a rickshaw for us.

Stayed in December 2024

Wifi was a bit inconsistent. Service in the restaurant was a bit slow as very busy.

We loved the comfort of this hotel, great facilities and air conditioning. The staff were very helpful. The swimming pool was excellent. Rooms very comfortable and clean. Food very good. Walking distance to the beach.

Stayed in January 2025

Nothing much..

Hotel is located almost at the heart of city, beach and backwaters are near by. The Food is really good and value for money. I would love to come back here again.

Stayed in December 2024

Food service was poor and mismanaged.

Good breakfast spread, good food, room quality etc were very good.

Stayed in December 2024

Please remove the door closers from bathroom and room entrance from living room, its very annoying and dangerous for kids

Stayed in December 2024

No flexibility in check-in time.

Location and comfortable room

Stayed in December 2024

Twin beds unfortunately were not available, but the queen size bed was big enough luckily! The door for the bathroom we couldn’t keep open so it got quite steamy, and the rooftop bar was not really a rooftop bar and was being renovated whilst we were there

Great staff, booked all of our activities and taxis! Let me use their phone when I needed to call Indian numbers! The room was big and clean, the room service was great and the shower was really nice!

Stayed in December 2024

Wifi was barely usable inside the room because of weak network strength.

Modern and clean rooms with views of the ocean.Staff was friendly and breakfast spread was good.

Stayed in December 2024

We reached early, did not allowed to check in. Took time even after actual check in time.

Good and clean hotel.

Stayed in November 2024

Very good location, value for money

Stayed in October 2024

Constant loud building works. Men working next to the rooftop pool drilling and soldering metal next to the sunbeds - hardly a relaxing atmosphere. Loud drilling can be heard in our room from 9am onwards. Restaurant was a bit basic

Room size and cleanliness Rooftop pool was nice

Stayed in November 2024

We booked this hotel because it was very near to a beach though the beach was not clean and it was very crowded.

The hotel is very neat and clean. The entire team of Managers and staff are very humble and polite. The food was very delicious.

Stayed in October 2024

No shops nearby

Location near sea

Stayed in June 2024

In house food.. excellent

Stayed in June 2024

food taste

good hotel for family

Stayed in May 2024

The staffs were super nice and were quick in response to our needs. The complimentary breakfast exceeded our expectation. The swimming pool was excellent and well maintained. The location of the property is just meters away from the beach. will highly recommend to any one travelling there.

Stayed in May 2024

Would be better if there were varieties in bfast menu

The hotel is clean and facilities are good.

Stayed in February 2024