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Reviews of Classio Residency This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

18 Narayandas Street KAMARAJ NAGAR, 605011 Pondicherry, India

#50 of 176 hotels in Pondicherry

Guests' Choice

Review Score

Based on 72 hotel reviews

7.7

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.9

  • Location

    8.2

  • Facilities

    7.4

  • Staff

    8.3

  • Value for money

    7.8

  • Free Wifi

    10.0

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Showing 1 - 25

  • Reviewed: January 12, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are very very small and noise from other rooms.

    Staff behaviour is good, cleanliness okay.

    Stayed in December 2024

  • Reviewed: May 27, 2024

    9.0
    Recommended
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately some minor stains on the bed. Although, this is the norm in Indian hotels.

    Very good hotel. Lovely respectful staff. Nice relaxing rooms. Felt cozy. Bathrooms were nice. Overall a great hotel. I recommend here. Location wasn't bad either. About 20-30 mins walk to the beach.

    Stayed in May 2024

  • Reviewed: January 12, 2024

    7.0
    All good except bathroom water for bathing and flushing
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathing water was unbearably salty, and was not in a usable state for the chores. We,(family) felt really uncomfortable with the usage of bathroom water.

    Room cleanliness, location, service.

    Stayed in January 2024

  • Reviewed: April 23, 2023

    8.0
    Good room in central Pondy
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A little far from the french/beach area

    Nice staff Room was good for the money Central in busy area but hotel is in a quiet street behind it.

    Stayed in April 2023

  • Reviewed: March 23, 2023

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room was neat and clean. The whole room was fresh .

    Stayed in March 2023

  • Reviewed: November 23, 2022

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It would be nice if breakfast was available.

    The hotel is centrally located in the middle of the action, but it's quite far back from the street so it it still peaceful and quiet.

    Stayed in November 2022

  • Reviewed: November 10, 2022

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night

    neat and clean rooms

    Excellent Room ,neat and clean ,new property centrally located, Suitable for all destanations

    Stayed in November 2022

  • Reviewed: January 15, 2025

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I didn't like that I had to pay extra because the room I booked wasn't available. I was not impressed I had to pay 30 rupees extra for water bottles which was supposed to be included in the room fees, that was highly unprofessional

    I liked that it was the in the prime location for Pondicherry, the staff is very sweet and pleasant. They were helpful and there was a security guard at night, safe parking. The hotel was very clean and well maintained. We had good stay.

    Stayed in January 2025

  • Reviewed: August 14, 2024

    1.0
    Bad experience
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room number one had lights problem. Bathroom was not cleaned. Moved us to room two. All the bedsheets and clothes of that hotel is dumped in front of my room

    Location

    Stayed in August 2024

  • Reviewed: July 22, 2024

    10
    Highly recommend this to anyone
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    A/c in the living room was not working. We didn’t use it much

    Excellent facility and staff was friendly. Room was clean and comfortable

    Stayed in July 2024

  • Reviewed: February 14, 2024

    4.0
    Please revise the star rating
    • Leisure trip
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Declared in your website as 4*. It is not even single * standard. Rooms are smelly. Had to tolerate with mosquitoes bite.

    Nothing

    Stayed in February 2024

  • Reviewed: December 28, 2023

    10
    Very good and clean hotel at a quiet peaceful location
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Kindly add breakfast if possible. Arranging bikes on rent would be awesome.

    Very good and hospitable staff. Good location. Decent clean rooms.

    Stayed in December 2023

  • Reviewed: December 19, 2023

    5.0
    Basic Place to Stay
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms were somewhat dirty and noisy. The room was smaller than expected.

    The location was good, it was close to major shops and everything! The security guard on duty was very welcoming and greeted us with a smile each time. When we needed to move rooms, front staff was accomodating.

    Stayed in December 2023

  • Reviewed: April 25, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed and interior

    Stayed in April 2023

  • Reviewed: March 9, 2023

    1.0
    HORRIBLE PLACE
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was small, ugly, and dreary. The TV didn't work. The linens had not been changed from the previous guest. The website promised views, but the one small window was opaque (see photo). The location is in a busy, central location but not convenient for tourists or for walking. Barking dogs woke me up.

    The water was nice and hot. The AC worked.

    Stayed in March 2023

  • Reviewed: December 31, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights

    Nothing. All hunky dory.

    The day receptionist, sorry I forgot his name, he lives in Auroville, was extremely helpful and friendly. Although I arrived in a bad mood and complained, he made every effort to accommodate me. The hotel is a bit off the main road and is therefore in a quiet location. The rooms are sparkling clean and well soundproofed, everything worked perfectly. Perhaps the best stay during my long trip to India this year. Gladly again and again!

    Stayed in November 2022

  • Reviewed: December 11, 2022

    4.0
    Better options are available if you are thinking of spending more than 1500, good one if under 1500
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    1. The hotel staff (at least few of them) need proper training as to how to talk to a customer who is upset about something which is a basic for a hotel. The room which was alloted to me had issue as it was not cooling the room, I called to complain about it. They sent a person to check the ac who went back saying the ac is working. Ac was working but wasn't cooling, at day was out most of the time hence didn't notice it. Felt the pain in night and when I called and complained, the guy at the reception started arguing with me and was like why didn't I tell there was a problem earlier? He sounded very rude. I think the name of the person was Prasanna. I wasn't expecting the way he started arguing with me. 2. Faulty shower in the washroom. Even this was reported however couldn't get it fixed. 3. No resturant at this hotel which was a bummer 4. Don't take the bike from the guy whose card the hotel guys give as i had bad experience with the quality of his bikes. 5. Rooms were so close to each other that I can hear what the other people are talking. Even woke up few times when their bell rang thinking someone is at the door of our room.

    1. They gave me early checkin without any hassle as they had rooms available 2. Location is very near to major tourist attractions 3. No parking issues as they have ample space 4. Small but neat and clean room I would like to appreciate Gopi for the great customer service he showed for the issues I had faced at this hotel. He apologized for the rude behavior of the other staff(Prasanna) and the issues I had faced during my stay, he let me extend my stay till 4 pm instead of 10 am check out to make up for the issues I've faced at this hotel. I have given one extra star only for your star staff gopi. Very humble guy

    Stayed in November 2022

  • Reviewed: November 28, 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice place to stay. Staff is good and helpful Nice parking

    Stayed in November 2022

  • Reviewed: October 8, 2022

    1.0
    horrible experience
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No facility, no hygene

    Nothing

    Stayed in October 2022

  • Reviewed: October 7, 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Surrounding area

    Cleanliness

    Stayed in October 2022

  • Reviewed: July 6, 2023

    1.0
    Not recommended and tie up
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Worst property to stay with

    We booked property the worst fellow their said no room we came with family and kids in middle of night they said this we faced many prblem

    Stayed in July 2023

  • Reviewed: August 27, 2025

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: July 17, 2025

    8.0
    Clean, comfortable, and budget-friendly — Classio Residency is a great choice for a hassle-free stay
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: October 16, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

Showing 1 - 25

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