Reviews of Click Sunburry Hotel Katra 3 stars
Kashmir Katra Road, Main chowk, near Yatra Parchi Counter,, 182301 Katra, India

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewWe always stay here
Reviewed: 4 July 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in June 2025
Verified reviewthanks
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 May 2025 · Stayed in April 2025
Verified reviewHotel is located at a very good location near the main bazaar.
Reviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 23 April 2025 · Stayed in March 2025
Verified reviewHOTEL ROOMS
NOBODY PICKING THE PHONE AS MENTIONED IN BOOKING VOUCHER ITS VERY VERY BAD EXPEREANCE NOBODY KNOW HOTEL NAME
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewHelpfulness of hotel for accommodating my request of early check in as per our train timmings
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewHotel location is too good
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 15 April 2025 · Stayed in April 2025
Verified reviewThank you for your 4-star review! We appreciate your feedback and are glad to hear about your experience with us. If there's anything specific you'd like to share with us to make your next visit even better, we'd love to hear it!
Thank you for your 4-star review! We appreciate your feedback and are glad to hear about your experience with us. If there's anything specific you'd like to share with us to make your next visit even better, we'd love to hear it… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewAwesome and cleanness
Thank you for sharing your experience! We're delighted to hear that you found our hotel to be awesome and clean. Your positive feedback means a lot to us. We look forward to welcoming you back in the future.
Reviewed: 23 March 2025 · Stayed in February 2025
Verified reviewLocation was very good right on the main road near to the market. The staff was very helpful -Amit specially was always a call away and ready to help. He also helped us arrange a vehicle to travel next day to Amritsar. Rooms were very spacious and worth the price. Highly recommend the hotel. Thank you for a such good Hospitality and amazing stay
Only con was hot water was not available consistently in the taps which can be improved.
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the convenient location, spacious rooms, and the helpful assistance provided by Amit. Your recommendation means a lot to us! We appreciate your feedback regarding the hot water, and we'll certainly look into improving this for a better stay experience in the future. We hope to welcome you back for another amazing stay soon!
Thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the convenient location, spacious rooms, and the helpful assistance provided by Amit. Your recommendation means a lot to us! We appr… Show more
Reviewed: 21 March 2025 · Stayed in December 2024
Verified reviewThank you for taking the time to share your feedback. We appreciate your comments and we'll use them to improve our services. If there's anything else you'd like to share, please feel free to reach out to us. We value your input.
Thank you for taking the time to share your feedback. We appreciate your comments and we'll use them to improve our services. If there's anything else you'd like to share, please feel free to reach out to us. We value your input… Show more
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewHotel is very clean
Staff did not help in shifting goods
Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be very clean. We apologize for the inconvenience you experienced with the staff not assisting with shifting goods. We will address this internally to ensure better assistance in the future. Your input is valuable to us as we strive to provide a positive experience for all our guests.
Thank you for sharing your feedback with us. We're glad to hear that you found our hotel to be very clean. We apologize for the inconvenience you experienced with the staff not assisting with shifting goods. We will address this interna… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewCleanliness, staff, room
Hotel doesn't have separate geyser for each room. So in morning hot water is hard to get.
We appreciate your feedback and are glad to hear that you found the cleanliness, staff, and room to your liking. We understand your concern regarding the hot water supply and will certainly take this into consideration for future improvements. Thank you for bringing this to our attention.
We appreciate your feedback and are glad to hear that you found the cleanliness, staff, and room to your liking. We understand your concern regarding the hot water supply and will certainly take this into consideration for future improvemen… Show more
Reviewed: 7 January 2025 · Stayed in January 2025
Verified reviewNothing
There nothing to like for these hotel. Food is very bad they serve cold food all the time. I had breakfast and dinner both r cold not value for money.. even on check in time they send some unknown person to the room he just keep my bags and went out he did not even know that how to treat people.. very bad experience. Don't suggest these hotel to anyone.. it's Request. Even wi fi service is also very bad... If I want to give him grade i would give 10 out of -10 *( not value for money i have spent 9000/- for these kind of hotel)* Even in bathroom water dose not pass. Water logged at one palace only...
Reviewed: 1 January 2025 · Stayed in January 2025
Verified reviewHi Rajkumar, I’m so happy to hear you are pleased with us. Click Sunburry Hotel strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. We count ourselves lucky to have you as a customer. It’s people like you that inspire us. Thank you again! Manager
Hi Rajkumar, I’m so happy to hear you are pleased with us. Click Sunburry Hotel strives to deliver the best customer experience, and it makes our day to hear we have accomplished that. We count ourselves lucky to have you as a customer. It… Show more
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewThank you for awarding us a 5-star review! We are thrilled to hear that you had a great experience with Click Sunburry Hotel Katra by Suba Group of Hotels. Your support means a lot to us, and we look forward to welcoming you back in the future.
Thank you for awarding us a 5-star review! We are thrilled to hear that you had a great experience with Click Sunburry Hotel Katra by Suba Group of Hotels. Your support means a lot to us, and we look forward to welcoming you back in the fut… Show more
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewProperty is near by to main market
First day there was hot water issue next day it was good
Thank you for sharing your feedback with us! We're pleased to hear that our hotel's location near the main market was convenient for you. We apologize for the inconvenience caused by the hot water issue on your first day, and we're glad to know that it was resolved the following day. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.
Thank you for sharing your feedback with us! We're pleased to hear that our hotel's location near the main market was convenient for you. We apologize for the inconvenience caused by the hot water issue on your first day, and we'… Show more
Reviewed: 18 December 2024 · Stayed in September 2024
Verified reviewThank you for sharing your 5-star review! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!
Thank you for sharing your 5-star review! We truly appreciate your kind words and are thrilled to hear about your positive experience with us. If there's anything else we can do to make your next visit even more enjoyable, please don… Show more
Reviewed: 13 December 2024 · Stayed in December 2024
Verified reviewThanks to Chef Jeevan & assistant Jeet, the hotel provided a good breakfast.
Thank you for acknowledging the culinary efforts of Chef Jeevan and assistant Jeet. We're delighted to hear that you enjoyed the breakfast provided during your stay at our hotel. We'll be sure to pass on your kind words to the team. We hope to welcome you back soon for another memorable stay!
Thank you for acknowledging the culinary efforts of Chef Jeevan and assistant Jeet. We're delighted to hear that you enjoyed the breakfast provided during your stay at our hotel. We'll be sure to pass on your kind words to the team.… Show more
Reviewed: 6 December 2024 · Stayed in December 2024
Verified reviewThank you so much for the 5-star review! We're thrilled to hear that you had a fantastic experience at Click Sunburry Hotel Katra. We appreciate your kind words and hope to welcome you back again soon for another memorable stay.