Dirty room

The location

Stayed in November 2024

Nothing

Stayed in December 2023

We even had to pay for a water bottle.. mattress and blankets were in dirty condition... Breakfast was included in our booking,..they haven't provided that...

The location is not inside the city..so it was calm.

Stayed in December 2023

room service phone number not available , direct mobile service to reception through personal phone. tv not working at all; several times remainder for different rooms services.

BATHROOMS UNTIDY, wash basin was extremely toxic with dust, small red-ant, mosquitoes 🦟 bed sheets was having oil-marks .

Stayed in May 2023

There was a lady in the reception who was very impolite.I told her to send someone to help me with the luggages as I had to checkout n I had clearly mention her that my cab is already downstairs waiting for me but she rudely responded the call n told me to wait for 10 minutes as all staff went for lunch.I know lunch is important too but I didn't like how she responded...m offended...

Stayed in May 2023

The room was dirty. They over charged at the stay. They charged 1000 instead of 700 was showing in the app. There was lots of bed bugs 🐛 in the bed, we have to ask to change the bed sheet and all the covers.

The view from the Belcony.

Stayed in April 2023

Receptionist asked about extra 200 rs , I am a student so i refused to give. Then he agreed after several requests to give the roomm Reception staff doesn't tell about the facilities if you don't ask. Spend the night with mosquitoes (I arrived late at 9 pm & they didn't provide any mosquito repeller), NO BLANKET in Winter or A modern blanket which is something bound with strip which I couldn't open, again receptionist did not tell. Yes AC & Wifi was in facility, but were OFF, the receptionist did not even bother to tell. I am not an AC operator & couldn't even start it .

Room Cleanliness, Light quality, Food quality

Stayed in January 2023

poor service and dirty bed sheet.

Everything except poor service and dirty bed sheet.

Stayed in November 2022

Behavior of manager.. she is rood

location was good... there is no free breakfast.. but what we order is costly.. food is good

Stayed in March 2025

tv didn't work, shower didn't work, some stains on the bed sheet.

good room size, good bed, geyser was working

Stayed in January 2025

nothing

I have to change 3 room in 30 minutes #flush not working in a room # hot water 💦 geaser was not working #tap was not working #insects was there

Stayed in November 2024

Bedsheet had all over stains ..washroom was not clean.. behaviour or staff was absolutely rubbish.staff was not even ready to take the travel bags upstairs.bad food quality.

Stayed in September 2024

Cleanliness and staff’s response

Location

Stayed in September 2024

hotel doesn't have power backup although they say there having a DG set but they never turn it on even in this summer & staff doesn't address any complaint

there was nothing to like in that hotel

Stayed in May 2024

No jat spray in bathroom Air conditioner not working

Stayed in March 2024

Very dirty bed cover and pillow with stains and hair all over

Stayed in December 2023

bed was to noisy while sleeping

Stayed in December 2023

Everything Rooms were unclean Toilet didn’t had water Bedsheets were not changed No room service available Even Glasses were not there

Nothing

Stayed in December 2023

I didn't like the staffs behaviour, I booked it 2 days ago but after reaching there they told that all the room has been sold and you've to book a deluxe room now to stay here with much more higher price than what I've booked tho they did assure my booking when I called them and ask on that very afternoon, they didnt even provide me any sort of towel or soap etc. Service was not good at all. They're blaming the company or site I used to book the room for all the inconveniences.

I didn't like anything about the hotel specially staffs behaviour, tho the location was good

Stayed in November 2023

property is not meant for families. a single room booked for multiple times in a day by couples. hence business for owner is good but pathetic for one class of users. so one can decide based on my below experience. the another class of users are anyways not seeking any services hence not applicable for them misleading images on internet. somewhere in the middle of a remote place. 1) no staffs available 2) no lift - one have to carry there own luggage to 4th floor till 3) rude and unprofessional services 4) no option to get food. one have to place from outside with a limited options nearby. once food arrives you have to go down and collect as they dont allow delivery person to come in to the property 5) very much unhygienic and uncleaned utensils and toilet 6) provide one towel between 2 guests, upon asking for another towel justifying the fact that one room is equal to one towel kind of pathetic statment 7) no kitchen utensils are available to serve and eat the food ordered from outside 8) upon asking for any service to the person sitting at reception, always reminding the fact that one staff has left the job from last night and cook also eloped with one of the staff. Its a nightmare. no taxi from airport wiling to come down to this place as location was within 2km from airport. ultimately you have to be in the mercy of taxis who will operate with there own terms and for 2 km you ends up with paying 400-600 ~rupees. Only one aspect good about the property - if you ask anything about facilities etc. the person sits at reception desk has a standard answer. you please book an another hotel.

nothing

Stayed in September 2023

Thise is awesome 👍

Stayed in September 2023

I already raised complaint to Booking. Com, customer care, no response as of now.

Asked extra money more than online booking amount. I paid 2 times of amount of online booking amount at Hotel, otherwise I can't check out the Hotel. Worst receptionist with rude charector...

Stayed in June 2023

my room is not clean when I arrived. the bedsheets and blankets stink . I’ve asked the management to change the blanket but the other one’s are also very bad . very poor management and very unhygienic I couldn’t sleep at all. only good thing is it’s near to the airport.

easy check in

Stayed in June 2023

Electric kettle was not provided

Stayed in June 2023