Reviews of Collection O Hotel RR Eleven 3 stars
Sco no. 913, Raj Complex, Burail, Burail Village, Sector 45, 160047 Chandīgarh, India
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Reviewed: 15 April 2025 · Stayed in February 2025
Verified reviewVery bad experience
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewVery bed
Not any thing
Dear, Prajapati! It is so disheartening to see our valued guest unsatisfied with our services. Surely, we will work upon your feedback to ensure a better experience in the future. Regards, Krutika!
Reviewed: 25 February 2025 · Stayed in February 2025
Verified reviewWashroom was with dirty smell and geyser was not working
Dear, Raul! Sorry for the trouble caused. Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Mrinal!
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewNothing is to like there
They don't accept yours booking and denied to have any occupancy in hotel.
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 14 March 2024 · Stayed in March 2024
Verified reviewReviewed: 12 February 2024 · Stayed in February 2024
Verified reviewNothing
Every thing
Hi, thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
Reviewed: 16 January 2024 · Stayed in January 2024
Verified reviewReviewed: 10 December 2023 · Stayed in November 2023
Verified reviewReviewed: 10 June 2023 · Stayed in June 2023
Verified reviewNothing. Nothing at all. The place is cheap. I am surprised to find it on Booking.com. The ratings shown to me on Booking.com were useless and hyped. Google maps shows correct rating which is 1.3/5 (looks true at least) Very disappointed with Booking.com. I mighe consider switching to other platforms for booking hotels :(
I booked this hotel on a friend's recommendation of Fab hotels which are usually good, but this was a total disappointment. My recent stay here was a major letdown. The hotel's location in a crowded market made it unsuitable and unsafe for a family vacation, with no views to compensate. The promotional photos turned out to be edited and fake, setting false expectations. The service was abysmal, with staff lacking basic etiquette. When faced with a power cut, the hotel manager was reluctant to activate backup power. Room keys were not provided unless specifically requested. Additionally, the corridors were littered with beer bottles and used plates, indicating a lack of cleanliness. To top it off, a cab driver warned me about suspicious activities associated with the hotel's location. This added to the overall discomfort and dissatisfaction of my stay.
Dear, Harshit! Sorry for the unpleasant experience you had with us. Thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. Regards, Mayank!
Reviewed: 27 May 2023 · Stayed in May 2023
Verified reviewReviewed: 22 May 2023 · Stayed in May 2023
Verified reviewProperty was sold out and attendant was a creep
We would like to inform you that you can certainly pay@hotel as per your convenience and the same has been notified to the hotel. However, check-in for all pay@hotel bookings depend on the availability . However, Your feedback is noted .
Reviewed: 25 March 2023 · Stayed in March 2023
Verified reviewVery staff
Dear, Rajan! That is what we like to hear from our valued guest. Do give us another opportunity to delight you again. Wish you a wonderful day ahead. Regards, Mrinal!