Parking - it was in open and one day my vehicle was parked outside hotel. Food - variety needs to be added in all meals.

Hotel location, room, Spa.

Stayed in August 2025

Cold Water - NOT at room temperature

Could do with COLD Milk being served - Skimmed was available. Proper COLD milk for Corn Flakes etc

Stayed in July 2025

Against our booking for standard room, we were upgraded to a suite. Staff at reception and restaurant were very courteous.

Stayed in August 2025

Resturant staff less

Very good experience

Stayed in August 2025

Area outside the hotel should be kept clean but then it may be beyond the control of the hotel because there's a public road outside and the local government has to maintain it.

Helpful, friendly and efficient staff. Very good menu for all meals. Food quality was excellent.

Stayed in August 2025

Need more maintenance

Staff

Stayed in July 2025

Dinning staff need some regular training and motivation from management to cater to the rush hour. May be a little more organized staff will make much better experience. We gave this feedback to the senior staff members and saw some improvement the next day. But that needs to be consistent on daily basis. Hotel staff shouldn't allow guests wearing their normal sleeping clothes to get inside the swimming pool due to hygiene factor. We couldn't use the pool due to this and felt a little dissatisfied. Probably, the guests who've have not used a swimming pool earlier can be educated. The swimming costumes could be made available on purchase basis for those without the costume but wanting to use the pool.

Excellent Food and stay. We had both breakfast and dinner during our 3 nights stay at the hotel and it was really good. A little more variety can be added though. There is always some scope for improvements. Behaviour of staff were at their best, very polite and courteous. Free pick up and drop to Golden Temple and Jallianwala Bagh is the best arrangement this hotel has and its very convenient for first timers in the city.

Stayed in June 2025

Food was Average

Rooma was nice and clean , everything was good

Stayed in June 2025

The food "a la carte"... It was very mild and low on flavours, for Punjab culture the food had zero spices and salt... Though we loved the buffet breakfast, it was absolutely flavourful and very fulfilling.

The rooms were clean and we were given an early check in .... The services were good, we had a comfortable stay.

Stayed in June 2025

Maintenance of property is lacking. Area is somewhat remote, dead and dirty. Having said that, there are a few nice restaurants in the vicinity....ie uber distance

Food was acceptable, room was nice enough and free upgrade was given. Staff can be very good or meh...guess dependa on their moode.

Stayed in May 2025

It’s a nice property but reception staff didn’t know when the pool was closed during the day. As a guest, we had to go upstairs to find the pool side was closed.

Stayed in April 2025

All was good but there is opportunity to enhance the food quality and options

Was very comfortable and clean.

Stayed in May 2025

Better cleanliness. Spa lacked comfort and full range of treatments - some out of stock! Rooms need to be warmer! Music system wasn’t working!

Great!

Stayed in April 2025

Upper floors need some cleaning and decor was dusty and probably could do with some regular deep cleaning

Prime location And lovely staff

Stayed in April 2025

The rooftop pool Temperature could have been a bit warmer in order for the children to enjoy it. Some facilities/amenities for the kids would have been good.

Really enjoyed the food including the breakfast. Staff were excellent.

Stayed in April 2025

Pool area of rooftop could do with a slight clean due to birds (minor point though)

Modern hotel with spacious room. Staff extremely friendly and helpful. Very good restaurant with wide selection and choice of food. Bar area on top floor is also a great space. Perfect stay for visiting Golden Temple

Stayed in April 2025

Hotel staff behavior is very good ❤️👌👌

Stayed in March 2025

Nice spacious room. Comfortable and clean beds.

Stayed in April 2025

Staff do not execute requests in a timely manner and sometimes not at all.

Stayed in April 2025

The toilet in our room did not work well. Often the flush did not work

Modern and well maintained. Lovely view from the bedroom. A choice of eating places

Stayed in March 2025

A bath was advertised on booking.com, however there are only baths in the suites. General cleanliness of waiters' uniforms in the breakfast area and cleanliness of tables need attention. Overall, housekeeping can be improved

Spacious room, good breakfast selection, helpful staff, rooftop pool

Stayed in March 2025

Limited drinking water bottles sizes of 200 ml Window blinds do not have intermediate positions - are full ON or OFF

The breakfast and dinner at the restaurant

Stayed in March 2025

Lobby

Stayed in March 2025

Everyday same thing for breakfast

The room

Stayed in March 2025