My stay at your hotel was good and comfortable. However, I faced a lot of difficulty during the booking process as well as in reaching the property, since it was very hard to get in touch with the hotel. Despite having three contact numbers, no one answered the calls, which caused inconvenience. Still, I have given a 9 rating because I truly value feedback scores and the overall stay experience. I sincerely request you to improve your service team’s responsiveness to calls, as it will greatly enhance the guest experience."

staff was good , 10/10 for staff

Stayed in August 2025

I am writing to bring to your attention the difficulty I have been facing in trying to reach your hotel team over the phone. Despite making several attempts, the line remains continuously busy, and no one responds. This has caused a great deal of inconvenience, as I was unable to get the required assistance in a timely manner. I kindly request you to address this issue at the earliest and ensure that your "At Your Service" staff are more attentive in answering guest calls promptly. Your immediate attention to this matter would be greatly appreciated.

Good

Stayed in August 2025

Mosquitos by the swimming pool and the bathroom toiletries

Stayed in August 2025

for the price of the dinner buffet it was surprising to not see any Beef, Pork, Mutton, Lamb or Prawns. So Non Veg was limited to Chicken and fish. Non Veg be warned. How would a vegetarian like only two veggies to choose from. 😄

The hotel is great. Excellent breakfast and dinner spread and service. Diya in particular was very attentive. But all staff were excellent.

Stayed in August 2025

We didn't like that there was an outside vendor selling magic trick goods and a puppet show vendor every night on the was to the elevator. I expected the hotel to be a sanctuary from the constant harassment for tips and buying goods. It was annoying and cheapened the experience of a nice hotel. The game room needed to have its supplies maintained better; the foosball table needed a nut on one of the players so it could be spun, the seesaw was bent and the pockets of the billiards table were coming off, etc USB bedside plug chargers would have been appreciated. The room carpet needs a deep machine cleaning, and the upholstery side chair was dirt on the arm rests.

The staff was very friendly and made an effort to engage us in conversation- they seemed genuinely interested to chat with us about our travels and visit as well as where we were visiting from. The hotel room was well equipped, we liked the universal plugs beside the beds. The game room for the kids was appreciate and we enjoyed some time with our children playing.

Stayed in July 2025

Food was average

Staff behaviour and facilities

Stayed in June 2025

hair dryer was broken.

Travel desk staff advised me Tajimahal guide. The front desk arranged a taxi for us to Delhi.

Stayed in July 2025

Dinner at the restaurant was not so good for the price we paid (breakfast is very good though).

Second stay here. Close to the Taj and quite comfortable. It has a small playground and the pool is clean and nicely usable. Price is very ok for what you get.

Stayed in May 2025

Location and movable furniture has lot if wear and tears

Need maintenance as there are wear and tear in the interial and movable furniture

Stayed in June 2025

1+1 liquor system which was only selected beverages that should not be there it has to be the choice of the customer not the choice of hotel.

Facilities

Stayed in June 2025

The tour guide arranged by hotel was not good. As well they have same repeated food options.

Hotel room was good and 3 times meal was good. Staff was good and the way the have arranged other activities in their hotel its also good. You will experience everything like magic and puppet show.

Stayed in May 2025

Have working appliances in the room.

Cleaned and good value.

Stayed in May 2025

There was a wedding ongoing therefore it was very busy. Limited sun loungers around the pool.

Brilliant hotel not far from the Taj Mahal. Good breakfast selection. Clean, comfortable and big rooms. Had a nice surprise for my birthday a little cake brought to room.

Stayed in April 2025

Slight smell in the bathroom, no convenient locations for the sockets.

The room is very nice, the beds are comfortable, there is a view of the pool. The bathroom is well equipped and comfortable. The food at breakfast and dinner is varied and good, there is something for every taste.

Stayed in May 2025

Smell in de hallways and rooms. They use perfume but it wasn’t for me. Rooms were specious but basic. Good value for your money still.

Location is good. Staff is kind.

Stayed in May 2025

We got over-charged on check out from the dining room and the Marriott Bonvoy discount wasn’t applied to all our food bill so I had to sort that out. Luckily I checked the bill thoroughly and had taken copies of all the food slips I’d signed so could see the issues. The reception staff were very slow to resolve this initially but then a manager stepped in and got it resolved

Exactly what you’d expect from a Marriott with all facilities you would need

Stayed in March 2025

Small washroom.

Good location. Nice breakfast.

Stayed in April 2025

Cleanliness and poor upkeep of the property was a letdown. Did not match up to the Marriott standards.

Location is nice, with ease of access to the historical locations.

Stayed in February 2025

Very good experience.

Stayed in April 2025

A fantastic hotel with great staff. Booking.com messed up my reservation but the hotel were great in ensuring nothing went off track and matched the rates.

Stayed in April 2025

Sofa in a room.near tombed

Room & Food

Stayed in April 2025

The Buffet dinner as it had no atmosphere

We paid for an upgrade that included dinner. The Suite was excellent. The Dinner was a buffet and did not offer Ala Carte which we prefer.

Stayed in March 2025

Pool felt a bit dirty, smell in the bathroom

Great location, clean safe and comfortable, nice room and staff

Stayed in March 2025

Bathroom taps were broken...sofas were not cleant

Stayed in March 2025