Reviews of Courtyard by Marriott Agra 5 stars
Taj Nagri, Phase II, Fatehabad Road, Taj Ganj, 282001 Agra, India
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNothing!
One of the worst hotels that I stayed. First of all, our room was one of the "shared" ones (with a connection door). It looks like there was no isolation between the rooms, meaning that we were able to listen EVERYTHING from the other room. Additionally, as I'm not used to Indian food, I was expecting the hotel to be a safe place to get some decent international food (in order to have a break from Indian food). Unfortunately, the food options were pretty bad, making a protein bar the best choice. One example: we asked the waiter "is this food spicy?", he answered the food it wasn't spicy at all. We were not able to eat more than 3 bites, given how spicy/hot was the food.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIt was excellent Nothing to fault
Everything was perfect From the service to the food Our stay was comfortable and we shall be back
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewstaff was good , 10/10 for staff
My stay at your hotel was good and comfortable. However, I faced a lot of difficulty during the booking process as well as in reaching the property, since it was very hard to get in touch with the hotel. Despite having three contact numbers, no one answered the calls, which caused inconvenience. Still, I have given a 9 rating because I truly value feedback scores and the overall stay experience. I sincerely request you to improve your service team’s responsiveness to calls, as it will greatly enhance the guest experience."
Dear Mr. Dhaval, Thank you for taking the time to share such a balanced and thoughtful review. I am pleased to know that your stay was comfortable and that our team left a positive impression on you. At the same time, I sincerely regret the inconvenience you faced in trying to reach us prior to your arrival. Your feedback on call responsiveness is extremely valuable, and I assure you that we are working on strengthening this area to ensure a smoother experience for our guests. We truly appreciate your generous rating despite the challenges, and we look forward to welcoming you back with an even better experience. Warm regards, Prateek Wadhwa Director of Sales
Dear Mr. Dhaval, Thank you for taking the time to share such a balanced and thoughtful review. I am pleased to know that your stay was comfortable and that our team left a positive impression on you. At the same time, I sincerely regret th… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe friendliest and most helpful and respectful staff! Best service from Rehender
Dear Mr. Beaulah, Thank you for your kind words. We are thrilled to hear that our team made your stay enjoyable with their friendliness and helpfulness. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Warm regards Prateek Wadhwa Director of Sales
Dear Mr. Beaulah, Thank you for your kind words. We are thrilled to hear that our team made your stay enjoyable with their friendliness and helpfulness. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGood
I am writing to bring to your attention the difficulty I have been facing in trying to reach your hotel team over the phone. Despite making several attempts, the line remains continuously busy, and no one responds. This has caused a great deal of inconvenience, as I was unable to get the required assistance in a timely manner. I kindly request you to address this issue at the earliest and ensure that your "At Your Service" staff are more attentive in answering guest calls promptly. Your immediate attention to this matter would be greatly appreciated.
Dear Mr. Dhaval, Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience you faced in reaching our team over the phone. Please be assured that we have addressed this with our “At Your Service” team to ensure calls are answered more promptly and assistance is provided without delay. We truly value your patience and understanding and will make every effort to ensure the rest of your stay is seamless and comfortable. Warm regards, Prateek Wadhwa Director of Sales
Dear Mr. Dhaval, Thank you for sharing your feedback with us. I sincerely apologize for the inconvenience you faced in reaching our team over the phone. Please be assured that we have addressed this with our “At Your Service” team to ensur… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewMosquitos by the swimming pool and the bathroom toiletries
Dear Mr. Sobanski, Thank you for sharing your feedback with us. We regret the inconvenience you experienced by the poolside and with the bathroom amenities. Please be assured, your comments have been shared with the concerned teams to ensure corrective measures are taken promptly. We truly value your input and hope to welcome you back for a more seamless experience Warm regards Prateek Wadhwa Director of Sales
Dear Mr. Sobanski, Thank you for sharing your feedback with us. We regret the inconvenience you experienced by the poolside and with the bathroom amenities. Please be assured, your comments have been shared with the concerned teams to ensu… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewRoom are comfy and spacious. But the staff is pretty rude and seems to be least bothered about you.
The staff needs to be more professional and polite towards the customers. Once you enter the premises you can feel the discomfort in the staff attitude. This was very disturbing for the price you are paying for a night.
Dear Mr. Sushant, Thank you for sharing your feedback. We are pleased to know you found our rooms comfortable and spacious. However, we sincerely regret to learn about your experience with our staff. Please accept our apologies for the inconvenience caused. Professionalism and warm hospitality are core to our values, and we will ensure immediate corrective measures and additional training for our team. Your feedback is invaluable in helping us improve, and we hope to welcome you again for a much better experience. Warm regards, Prateek Wadhwa Director of Sales
Dear Mr. Sushant, Thank you for sharing your feedback. We are pleased to know you found our rooms comfortable and spacious. However, we sincerely regret to learn about your experience with our staff. Please accept our apologies for the inc… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in June 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in June 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewThe hotel is great. Excellent breakfast and dinner spread and service. Diya in particular was very attentive. But all staff were excellent.
for the price of the dinner buffet it was surprising to not see any Beef, Pork, Mutton, Lamb or Prawns. So Non Veg was limited to Chicken and fish. Non Veg be warned. How would a vegetarian like only two veggies to choose from. 😄
Dear Mr. Ramesh, Thank you for sharing your feedback and for appreciating our service and the team, especially Diya. We’re glad to know you enjoyed the overall experience, including the breakfast and dinner spread. We’ve taken note of your comments regarding the non-vegetarian selection. Our buffet offerings are curated to suit a wide range of preferences, and we truly value such suggestions that help us improve. Your input will be shared with our culinary team for review. We hope to welcome you back soon for another pleasant stay. Warm regards, Prateek Wadhwa Director of Sales
Dear Mr. Ramesh, Thank you for sharing your feedback and for appreciating our service and the team, especially Diya. We’re glad to know you enjoyed the overall experience, including the breakfast and dinner spread. We’ve taken note of you… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified review