Wonerdful staff and beautiful location . Memorable experience

于2025年9月入住

Everything was great.

Excellent stay and wonderful personnel. We loved the place and the hotel . Highly recommended !

于2025年8月入住

Everything was excellent

于2025年7月入住

Nothing actually.

Location is fantastic and loved the lawns and loads of plants between the rooms. Breakfast spread was nice.

于2025年8月入住

the Karma royal hotel promoters catching us just outside the gate of Novotel was very irritating not once but many times during the trip as u step out of the hotel and you are with family these promoters are offering free cab , free lunch and gift stratch cards .. they dont know if a customer can afford 5 star stay at Novotel they are not free loaders for a 3 star lunch n gifts we can afford it... Novotel shud take action and complain against such practise it simply irritates the guests

housekeeping staff was very proactive and helpfull

于2025年7月入住

Response of buggy needs to be looked into

Extremely courteous staff. Special compliments to Gita and Anjali

于2025年6月入住

I think you can work on your bfast menu, we were there for 3 days and menu was same.

Liked the location, the property itself is kept very well, staff is courteous.

于2025年6月入住

Beach can be cleaner

Amazing Breakfast

于2025年6月入住

Nothing that I can think of!

Beautiful property, well landscaped with lovely pools, kiddie facilities, restaurants, access to beach and very hospitable staff.

于2025年6月入住

Sea Gull Restaurant needs to do something about the flies . Food during buffet - breakfast and dinner esp the cold items , bakery , desserts should be properly covered . No one was really paying any attention there. Security was roaming with a mosquito/fly bat but was not competent to do the job. Pool chairs dont have umbrellas - could be added will add to some more leisure time for non swimmers . Put some good music in the bar - Gymnasium- only 3 sets of dumbells, haven't seen this anywhere. 😐 Everything starts late - gym , Pool by 8 a.m ... shuts early by 7 pm .

The rooms spacious for the category. Friendly staff - F&B , HK, security at the beach entry . Nice activity center - with good games and books to read The Pool - awesome size for all ages Kebabs and curries - food is excellent Lovely maintained Gardens, lawns , Pool. Nice display of flower arrangements. They provide clean and filtered water bottles no plastic nuisance . Had the water for 4 days without any stomach upsets.

于2025年6月入住

Everything was good

Most beautifully located property, amazingly efficient staff & service, good breakfast spread. Lush green well maintained expanse of lawn leading you to the private beach. Ms. Geetha Naik needs special attention for ensuring the most seamless check in and stay, very proactive and despite a large corporate group was checking in, she ensured personally we were well taken care of including the room changes requests we made.

于2025年6月入住

Amazing hospitality as always, this was our 3rd time in the property. The staff is extremely friendly and helpful. Smallest need is taken care of. We absolutely love the property.

于2025年6月入住

The buffet spread was a delightful blend of global and local flavors. The freshness of the ingredients was evident, and the live counters added an interactive charm to the experience. Whether it was the flaky pastries, perfectly brewed coffee, or the made-to-order omelets, every bite reflected the high standards of a five-star dining experience. It was a luxurious and satisfying start to the day, leaving us both nourished and impressed. The swimming pool was neat, clean and up to mark in safety measures. The Kids play area have bunch of options to entertain kids of all ages. I am delighted with property, its location near cool, clam Cavelossim beach. The walk to beach is just 2 min and they have e-buggy for guests if required. Overall it's one of the finest stay we had in years.

于2025年5月入住

Great location

于2025年3月入住

Nothing, everything was excellent

Food, location, cleanliness.

于2025年2月入住

The villas are now a little tired and need of a refresh and the beds are very firm. Chaos at breakfast time !! The hotel is a popular events (weddings/corporate), so can be very busy at times.

Location is great with direct access to the beach. The grounds are amazing and well tended. Also, the staff are very friendly and helpful.

于2025年2月入住

We loved the room upgrade! Thank you so much for the villa!

于2025年1月入住

Overall very good

于2025年1月入住

Would benefit from some evening entertainment in the bar area. Also, something needs to be done about people putting towels on loungers then disappearing off for the day. Very selfish. Surely if a towel/bag on lounger, has been unattended for more than 1 hour it should be removed and freed up for someone who is actually there. A deposit payable on the towel which is lost if the towel is removed/not returned would help.

Check in experience was very good. Ruby on reception very friendly and informative. The Christmas Day and New Year's Eve Gala dinners were spectacular! Easy access to quieter end of beach.

于2025年1月入住

Rooms were pretty old

The clean beach

于2024年12月入住

Bed mattresses are old should be replaced with little more cozy ones Very less Night menu options

That's my third stay at the property. The pool The food Christmas eve party beach access and cart service Games at smiles Market just opposite to the property So many places in the property to relax, sit and chill.

于2024年12月入住

Amenities

于2024年10月入住

Good

于2024年11月入住

The pillows were not the best. All the 4 pillows were on the firm side.

Beach access was great with a very nice & quiet beach (almost felt like it was a private beach)

于2024年10月入住