Reviews of DoubleTree by Hilton-Pune Chinchwad 5 stars
C-32 MIDC Tata Motors Road, Chinchwad, 411019 Pune, India
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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewThe food was good, and all the staff were kind and well-behaved.
Rooms smelled musty, like they hadn’t had sunlight for days.
Dear PBK Prakash, Thank you for your feedback. We're glad you liked our hotel but truly regret that your experience with our service fell short. We take your concerns seriously and will address them with our team. Please accept our sincere apologies. We hope to have the opportunity to welcome you again and provide a much better experience. Best Regards, DoubleTree by Hilton Pune-Chinchwad!
Dear PBK Prakash, Thank you for your feedback. We're glad you liked our hotel but truly regret that your experience with our service fell short. We take your concerns seriously and will address them with our team. Please accept our sinc… Show more
Reviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewThe staff was the best feature of the hotel. Everybody is so nice and welcoming, you should give all the people a raise, because in all my travels I never saw such a nice team.
The wifi was a bit slow sometimes and difficult to connect to.
Dear Rajesh, "Thank you for your 5-star rating! We’re delighted to hear that you had such a wonderful experience with us. The team would be thrilled to know their attentive service made a positive impression. We look forward to welcoming you back for another stay!" Best Regards, DoubleTree by Hilton Pune-Chinchwad!
Dear Rajesh, "Thank you for your 5-star rating! We’re delighted to hear that you had such a wonderful experience with us. The team would be thrilled to know their attentive service made a positive impression. We look forward to welcomi… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewRoom was Specious with a Proper work Table. There is a Iron board & Iron in Every Room. Although not an Extensive breakfast Menu, the breakfast was good. Attentive Staff. This is the best Hotel in the Area. Food is also nice at the Rooftop restaurant.
Dear Vikrant, "We’re delighted to hear that you had such a wonderful experience with us. We look forward to welcoming you back for another stay!" Best Regards, DoubleTree by Hilton Pune-Chinchwad!
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewTruly a good experience
Location was not great.
Dear Mansoor, "Thank you for your rating! We’re delighted to hear that you had such a wonderful experience with us. We look forward to welcoming you back for another stay!" Best Regards, DoubleTree by Hilton Pune-Chinchwad!
Reviewed: 2 July 2025 · Stayed in May 2025
Verified reviewThe hotel itself is wonderful with nice staff. The taxi service was OK from the airport and the breakfast is amazing. Rooms were clean and comfy.
The environment of the hotel is horrible, absolutely trashy, filthy. It is not the hotel's fault, but India in general sadly
Dear Adam, "Thank you for your rating! We’re delighted to hear that you had such a wonderful experience with us. We look forward to welcoming you back for another stay!" Best Regards, DoubleTree by Hilton Pune-Chinchwad!
Reviewed: 23 June 2025 · Stayed in May 2025
Verified reviewReviewed: 19 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in March 2025
Verified reviewReviewed: 17 April 2025 · Stayed in March 2025
Verified reviewVery friendly staff and great facilities.
Dear Soham, "Thank you for your feedback! We're glad you enjoyed the location, facilites, and service. We hope to see you again soon!" Best Regards, Khizer Khan Hotel Manager
Reviewed: 17 April 2025 · Stayed in April 2025
Verified reviewReviewed: 16 April 2025 · Stayed in March 2025
Verified reviewPlease return my deposit security charge
You are not returning my security charge
Dear Karan, Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations, particularly regarding the deposit as security charge. Request you to kindly share the stay details to sort this issue or write us at reservations.pnqch@hilton.com Best Regards, DoubleTree by Hilton Pune-Chinchwad!
Dear Karan, Thank you for sharing your feedback. We sincerely regret that your experience did not meet expectations, particularly regarding the deposit as security charge. Request you to kindly share the stay details to sort this issue or w… Show more
Reviewed: 6 April 2025 · Stayed in March 2025
Verified reviewReviewed: 21 March 2025 · Stayed in March 2025
Verified reviewIt’s business like smart, fully equipped and yet leisurely
There is a bottleneck in check-in & check-out Need to create temporary stations
Dear Girish, Thank you for your kind words about our service and relaxing atmosphere. We apologize for the time taken due to bottleneck in check in & check out due to not meeting your expectations and appreciate your feedback, which helps us improve. We hope to welcome you again soon for an even better experience. Best Regards, Khizer Khan Hotel Manager
Dear Girish, Thank you for your kind words about our service and relaxing atmosphere. We apologize for the time taken due to bottleneck in check in & check out due to not meeting your expectations and appreciate your feedback, which hel… Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewBreakfast spread & chef Vishaka has been thoroughly professional & courteous
The central control console of the room & the AC was faulty & still they have assigned the room to me. on 11th night the room was extremely cold- not able to control thru 'console - had a bad sleep
Dear Sakthidharan, Thank you for your kind words about our breakfast & chef Vishaka. We apologize for the room central console & AC was faulty not meeting your expectations and appreciate your feedback, which helps us improve. We hope to welcome you again soon for an even better experience. Best Regards, Khizer Khan Hotel Manager
Dear Sakthidharan, Thank you for your kind words about our breakfast & chef Vishaka. We apologize for the room central console & AC was faulty not meeting your expectations and appreciate your feedback, which helps us improve. We ho… Show more
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewBuffet spread not standard as other smiler Hilton hotels
Dear Perera, We apologize for the buffet spread not meeting your expectations and appreciate your feedback, which helps us improve. We hope to welcome you again soon for an even better experience. Best Regards, Khizer Khan Hotel Manager