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  5. Reviews of Dwarka Palace Luxury Rooms, Madurai - Trichy Bye Pass, Madurai

Reviews of Dwarka Palace Luxury Rooms, Madurai - Trichy Bye Pass, Madurai This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Ring Road Circle TIRUCHI FOUR WAY ROAD, 625020 Madurai, India

#63 of 76 hotels in Madurai

Guests' Choice

Review Score

Based on 39 hotel reviews

3.4

Score breakdown

  • Cleanliness

    4.6

  • Comfort

    4.4

  • Location

    4.8

  • Facilities

    4.4

  • Staff

    4.1

  • Value for money

    4.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 23, 2024

    3.0
    Unclean hotel with contaminated water
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    1. Water was contaminated with mossie and no action was taken even after repeated complaints. The safe was so rude and mentioned he can not do anything about it if the water is contaminated. No action was taken in the evening and also in the morning.

    The location was convenient for travel.

    Stayed in October 2024

  • Reviewed: August 31, 2024

    3.0
    Not a value for money property as adv shown
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing I like it in there.

    No staff enough to attend a need not even basic items in the room. Broken door locks poor service Reception ask more payment than booking made and later agree to pay the same. I strongly recommend anyone not to chose this hotel

    Stayed in August 2024

  • Reviewed: July 15, 2024

    2.0
    They do not honor the check out timing they have provided.
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We checked in by evening and they asked to vacate the room after breakfast as they had a group booking. They should remove their check out time as 12 noon

    We checked in by evening and they asked to vacate the room after breakfast as they had a group booking. They should remove their check out time as 12 noon

    Stayed in July 2024

  • Reviewed: October 2, 2023

    3.0
    It was a bad experience overall, the property is not maintained good, bed was not comfortable. The sheets were dirty and
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were dirty, the staff was not clean

    Ample parking

    Stayed in October 2023

  • Reviewed: July 19, 2023

    2.0
    Bad experience
    • Business trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Even after repeated calling and confirming on reaching there manager balaji refused room and and even after mr sayed told he wasnt ready to give room. And when i shouted at him finally he gave room . There was no hot water in bathroom nor they gave any complementary bathroom needs.

    Spacious parking and room

    Stayed in July 2023

  • Reviewed: July 3, 2023

    3.0
    Disappointing.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Zero facility present in hotel , they cannot even provide plate & spoon also . Room was also not so clean .

    Only the outside structure of the building ..

    Stayed in July 2023

  • Reviewed: July 3, 2023

    2.0
    Stay was unpleasant don’t like to book again.
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room service & staff are very poor not attending the guests properly make us wait for long time. No amenities provided. TV was not working.

    Room was clean

    Stayed in July 2023

  • Reviewed: August 10, 2025

    1.0
    Never ever to stay in this hotel at all.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were not able to stay in this hotel as they said they haven't gotten any licence to run the business. Moreover the hotel wasn't in condition to stay. At first they said foreigners are not allowed to stay only locals then they said no license and within few hours after check in they chase us out. This is my first horrible experience with this hotel. We had no choice to look for another hotel immediately with higher cost.

    Stayed in August 2025

  • Reviewed: November 9, 2024

    1.0
    Horrible and disgusting...
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Disgusting, horrible hotel and the staff. Post booking from booking.com I called the hotel to confirm the Booking for a hassle free checkin, however they had discrepancy in the price that the stay was booked, I had called the booking.com customer support to get this addressed, they double checked and confirmed that there won't be any extra charges beyond was was mentioned in booking confirmation. The next day in the morning when I visited the hotel there was a big drama in the reception where the existing customer who had checked in were not getting water in bathroom and toilets for hours together in the morning. Also they denied my booking saying that they were not taking any bookings from either Agoda or booking.com and demanded 5 times more the money for having the stay..

    Nothing

    Stayed in November 2024

  • Reviewed: October 16, 2024

    1.0
    I don't encourge FOR anyone
    • Leisure trip
    • Group
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Really overprice not good place stay no servoce s good

    Stayed in October 2024

  • Reviewed: September 3, 2024

    1.0
    Very Poor
    • Business trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything...such a rude behavior from the staffs.

    Nothing.wrost hotel I have ever stayed

    Stayed in September 2024

  • Reviewed: October 13, 2023

    6.0
    Not a hotel, it's a conventional hall
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    This is not a hotel, it's a conventional hall. Don't get fooled. Bed sheets are not clean.

    Car parking

    Stayed in October 2023

  • Reviewed: August 24, 2023

    1.0
    Very Poor
    • Leisure trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property do not give us the room, say that they did not confirm our stay ,we had the confirmation from booking.com by email The property claim they are no longer property partner with booking.com Very bad services , cannot book this property for your trip .

    Stayed in August 2023

  • Reviewed: August 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shortage of staff.l bcoz of which service was a bit slow but the manager was very kind to listen to all the feedback and was trying to respond quickly

    Location and property is very good specially their own garden restaurant which has almost all options of North Indian cuisine and they are ready to customise the order. Food was really good. The only area of improvement is to increase staff during night hrs so no challenge if anything required during night hrs

    Stayed in August 2023

  • Reviewed: July 29, 2023

    5.0
    Not on good taste
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing appreciated

    Bfast not available AC not working No wifi in the room Bathroom shower not working

    Stayed in July 2023

  • Reviewed: July 18, 2023

    1.0
    This is a marriage hall, not a hotel. Will never stay again!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    First of all, this is not a Hotel. This is a marriage hall with few rooms. All the positive reviews you can see about this in Google is based on the marriage hall, not as a Hotel. No hot water consistently, no quick response for various service related enquiries, not even tissue papers available. The A/C was not working properly, no restaurant inside the facility. I will never stay here again!

    Size of the room was okay.

    Stayed in June 2023

  • Reviewed: July 4, 2023

    8.0
    Excellent location and rooms r good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Rooms r very clean

    Stayed in July 2023

  • Reviewed: June 30, 2023

    10
    Royal stay at nominal rate
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Absence of an attached restaurant which would have made our stay further pleasant

    Very big and neat room having all the very best facilities including lift, toiletries, enormous car parking lot, serene atmosphere especially the very polite and helpful reception personnel particularly that of Mr.Balaji, GM, who guided us to various temple visits

    Stayed in June 2023

  • Reviewed: September 14, 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: August 4, 2023

    4.0
    Disappointing
    • Business trip
    • Travelers with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: November 12, 2024

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in October 2024

  • Reviewed: October 5, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: August 22, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

  • Reviewed: August 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2024

Showing 1 - 25

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