Reviews of Hotel Express Towers 4 stars
R.C. Dutt Road, 390007 Vadodara, India

Loading
Guests also reviewed these properties:
Phoenix, United States
Ocean City, United States
Corpus Christi, United States
Shanklin, United Kingdom
Lisbon, Portugal
Gordonʼs Bay, South Africa
Underberg, South Africa
Milan, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in May 2025
Verified reviewProximity to the city center. Accessibility options. Possibility to buy licensed liquor in a "Dry or Prohibited region".
The mattress was stinky and the coverall blanket was the same from previous booking - smelly . It was just spread out neat. The towels were rough, dull and had few loose threads coming out. You can verify that either of the 2 towels placed in the bathroom is yellowish, rough and dull and the other slightly rough. There is no softness.
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewROOM WAS NOT CLEAN & VERY LIMITED CHOICE IN BRAKEFAST
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewGood hotel
Good hotel
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 7 April 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewLocation
Rooms are small & facility is old
Reviewed: 19 March 2025 · Stayed in January 2025
Verified reviewReviewed: 6 March 2025 · Stayed in December 2024
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewProperty is very old and rooms are not cleaned. Facilities mentioned in the description is not available in the room.
Property is very old and rooms are not cleaned. Facilities mentioned in the description is not available in the room.
Reviewed: 31 January 2025 · Stayed in January 2025
Verified reviewLocation only
Appalling cleanliness Stained bedsheets Stained towels
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewGood but old property
The restaurant staff at breakfast was not efficient and felt as if they are bored working there , maybe they are around for years and have lost enthusiasm to serve a client, does not work in the hospitality industry.
Reviewed: 23 January 2025 · Stayed in December 2024
Verified reviewGood location
Staff need to give training on how the hospitality works. They are not cooperated either
Reviewed: 11 January 2025 · Stayed in November 2024
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewShocking and well below expectations.staff were so lacklustre in there service. They were literally dragging their feet. There were only about 3 in the room...not a single one of the staff greeted me or offered me a coffee or tea.they are so backward in coming forward.tgey all need to be sacked...show zero interest
I have already written a letter and left at reception ...expressing my disgust.
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewGood location. Good sized rooms. Reasonable price.
Decor is a bit tired and in need of updating. The beds are short and not mattresses weren’t very comfortable. Some guests were smoking in their rooms which appears to be permissible by the hotel.
Reviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 21 December 2024 · Stayed in December 2024
Verified reviewService
Location
Reviewed: 19 December 2024 · Stayed in December 2024
Verified reviewReviewed: 17 December 2024 · Stayed in December 2024
Verified reviewThe location is good. Right in the center of the shopping district
Tho they mentioned that the room was refurbished but it was the same dilapidated with dirty windows and stained pillows
Reviewed: 11 December 2024 · Stayed in December 2024
Verified reviewReviewed: 10 December 2024 · Stayed in December 2024
Verified reviewWe asked for hot water no one came to help. Customer service was terrible.
Customer service was bad. Rooms were old and not cleaned.