Even though I had confirmed my stay and paid in advance, room was not reserved for the stay. I arrived at night and was given a room that looked like was not in use. We were told this is the last room that is why they are first showing us the room. Furnitures were broken, washroom was not clean, there were no toiletries. Although after a while they changed our room that was slightly better than the previous one but it was also not maintained, it had no dustbin, toiletries were spilled all over. For the price paid the room was not at all upto the mark.

Staff were polite, location was convenient.

Stayed in November 2024

Geyser in bath room not working, flush not working , commode water pressure not enough.

Location. Room size and wash room size

Stayed in October 2024

The TV didn't work and was smashed up/falling apart, I stayed for 1 week and the room wasn't made up/cleaned/bins emptied/toilet roll replaced/towels replaced/water in the room given once during my stay. I used the room only to sleep in and do some work so that wasn't too bad. The shower was freezing (however I spoke with them and they confirmed hot water was for a few hours in a morning so I amended my shower time where possible for this and it was okay). I wasn't informed of breakfast etc so not sure if it was there but i didn't get any.

The staff were very friendly. AC was good. The place was clean overall. The location was good and a very safe location with stores/cafes and restaurants (that were very good) locally. The staff were brilliant for me, always asked how I was and always had a smile on their face no matter the time of day.

Stayed in March 2024

to delist this hotel from your website

hopeless

Stayed in October 2023

Location is ok . Breakfast not much choice

Stayed in October 2023

The hotel's name is different from what's mentioned. And also the room shown in pictures is different from what they are actually giving for this price.

The location is good and easy to find,parking is available. The security guard is active enough to help with parking and luggage. The receptionist and staff are welcoming.

Stayed in September 2023

Electrical fittings not good, sevice by many reminders

Locatiob

Stayed in August 2023

Room not give its a fake listing hotel denied saying they are fake people and we have complaint to booking com also

Room not give its a fake listing hotel denied saying they are fake people and we have complaint to booking com also

Stayed in July 2025

Hotel doesn't exist there it's a fake listing

Stayed in July 2025

They mentioned that we don't have any relation with booking.com and denied the booking made through booking.com

Stayed in October 2024

The entire place was under construction and the staff was pathetic. A glass or water was also something we had to beg for

It had a lift for my old parents

Stayed in October 2024

Breakfast arrangement was not proper and the menu was also too limited

Stayed in August 2024

Complete bogus!! The pictures are fake and the hotel name was something else I don’t remember but I wrote to Fab hotel who in return had offer points to avail in my next visit to any of their other branch. Never again!!! Never never again. I have informed ‘Nor’ from Booking.com customer service. That’s the least I can could do. I was with my 12 year old Son, it was horrific. It took us around 2 hours to look for the place and later when asked to a nearby hotel they informed it is with some other name that starts with ‘A’. Rest is history. I had to shift to a nearby hotel around 11 pm and paid in full for no reason. Hope they plan to renovate the hotel soon. I wish I could have taken pictures but my son was cranky and had to hurry for check out.

Fake!!

Stayed in August 2024

AC did not work. They charged extra for giving basic amenities like water. The sheets weren't clean

Nothing

Stayed in August 2024

Room Service was bit poor i ordered daal and rice and it never came

Excellent, very good rooms , good ac, room accessories excellent ,wash room accessories excellent etc

Stayed in May 2024

Yes good property Staff was good Reception staff was Adil so corporate nice location

Stayed in June 2024

I never saw the property apart from reception

First the hotel was not easy to find because its name was not Fab hotel heaven but instead called something else. When I asked in hotels nearby they told me it was the same hotel. However, the hotel heaven told me that they had no room for me and took me 100m along the road to another hotel. Then I had to go back to heaven hotel to pay. It was not a good experience and I was concerned for my safety.

Stayed in February 2024

Nothing

The location was prime every major attraction was nearby, the hosts were very well spoken and well behaved.

Stayed in December 2023

Food. Requires a major upgrade

Breakfast was really bad. Food at this place was in general very poor. I had stomach ache after having their food.

Stayed in December 2023

everything

nothing at all

Stayed in December 2023

Building could do with a bit of maintenance and a tidy up though essentially clean.

Good friendly staff and good breakfast. Good bed, room and plenty of hot water

Stayed in October 2023

The hotel is very bad, not trust on pics they show on site the condition is very bad, and dirty, teh wifi not work at all. i add pictures to show the AC not work and blocked at 24degree incredible, the bed very diorty, the carpet very dirty, the freezer very out of control, the common places old dusty not clened you see painting drop very old never cleaned, the room windows was open cause a electrcity cable crossing so check the pictures,this is very dangerous. under bed very dirty see the pictures.. As genius meber of booking i get free breakfast but they told me NO, and i show them the receipt and they not given me breakfast so this is very bad and i want a bonus fpor breakfast or rembursement. Stay away from this hotel there are better around here.

NOTHING!!

Stayed in October 2023

Breakfast was bad. out of 4 dishes 3 were 'bread'.

room was spacious.

Stayed in October 2023

Room was good and clean

Stayed in September 2023