Reviews of Fairfield by Marriott Goa Calangute 4 stars
H No 1/72C, Gaurawaddo, 403516 Calangute, India
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewFood was awesome
Room size was so small
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewStaff Cleaning
Equipment in the room TV
Dear Mr. Saikiran, Thank you for taking the time to share your feedback with us. We are pleased to know you were satisfied with our staff and the cleanliness of our hotel. Your comments regarding the in-room television have been noted, and we will work towards enhancing the viewing experience for our guests. We look forward to welcoming you back for an even better stay. Warm regards, Ganeshan Maniyan General Manager
Dear Mr. Saikiran, Thank you for taking the time to share your feedback with us. We are pleased to know you were satisfied with our staff and the cleanliness of our hotel. Your comments regarding the in-room television have been noted, and… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe staff was really helpful . Especially the F&B team member Tanisha . She gave good suggestions on tourist places and also suggested we use Goa miles app for taxi booking. We saved a lot with that. But the overall staff was very good.
Just the spa had great offers but apart from the QR code there was no promotion. We accidentally met the spa lady on the last day and she told us about the discounts and offers. Just a bit of promotion would have been good.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation, very dedicated and courteous kitchen staff
Slow response to things, a facility head seemed to be missing and it was all juniors manning the hotel without any supervision; also unable to open faulty water bottles in room, breakfast needs improvement.
Dear Jaya, We truly appreciate your kind words about our dedicated and courteous kitchen staff. However, we’re sincerely sorry for the inconvenience caused during your stay. We regret the slow response you experienced and acknowledge your observation regarding the lack of visible supervision. We also apologize for the inconvenience with the faulty water bottles and the breakfast quality. Please be assured that your feedback has been shared with the respective teams for immediate attention and improvement. Thank you once again for bringing this to our notice and we hope you will give us another chance to make things right. Warm regards, Ganeshan Maniyan General Manager
Dear Jaya, We truly appreciate your kind words about our dedicated and courteous kitchen staff. However, we’re sincerely sorry for the inconvenience caused during your stay. We regret the slow response you experienced and acknowledge your … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewJust the location
Apart from the location we disliked everything . Right from skoking restrictions to room service . Maximum of the staff were trainees i guess .
Dear Vatsala, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations. While we're glad you appreciated the location, we regret that other aspects - including room service and service delivery - fell short. Your comments have been noted and will help us make necessary improvements. We do hope you'll consider giving us another opportunity to serve you better in the future. Warm regards, Ganeshan Maniyan General Manager
Dear Vatsala, Thank you for sharing your feedback. We're truly sorry to hear that your experience did not meet expectations. While we're glad you appreciated the location, we regret that other aspects - including room service and s… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewAll the staffs were helpful
Dear Jeniya, Thank you for your kind words! We're delighted to hear you had a good time with us and found our team, especially Satya at the restaurant, helpful and attentive. Your appreciation means a lot and will be shared with him. We look forward to welcoming you back soon! Warm regards, Ganeshan Maniyan General Manager
Dear Jeniya, Thank you for your kind words! We're delighted to hear you had a good time with us and found our team, especially Satya at the restaurant, helpful and attentive. Your appreciation means a lot and will be shared with him. W… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewNothing
I was promised decoration in the room.. but wasnt fulfilled...
Dear Nikhil, Thank you for sharing your feedback. We’re truly sorry to hear that your overall experience with us was disappointing, and especially that the promised room decoration was not fulfilled. This is certainly not the level of service we aim to provide, and we sincerely apologize for falling short. Your concerns have been shared with the team to ensure we address the gaps and take corrective steps. We genuinely hope you’ll give us another opportunity to deliver the warm and seamless experience that Fairfield by Marriott is known for. Warm Regards, Ganeshan Maniyan
Dear Nikhil, Thank you for sharing your feedback. We’re truly sorry to hear that your overall experience with us was disappointing, and especially that the promised room decoration was not fulfilled. This is certainly not the level of serv… Show more
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewFantastic restaurant team. Made us feel at home.
Aircon partially working in one of suites room..
Dear Ajit, Thank you for your kind review and for choosing Fairfield by Marriott Goa Calangute for your stay! We’re delighted to know that our restaurant team made you feel at home - it’s always our aim to create warm and welcoming experiences for our guests. We’ve also noted your feedback regarding the air conditioning in the suite and are addressing it with our maintenance team to ensure better comfort moving forward. Thank you once again for sharing your experience. We look forward to welcoming you back soon! Best Regards, Ganeshan Maniyan General Manager
Dear Ajit, Thank you for your kind review and for choosing Fairfield by Marriott Goa Calangute for your stay! We’re delighted to know that our restaurant team made you feel at home - it’s always our aim to create warm and welcoming experi… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in May 2025
Verified reviewExcellent
Services and staff behaviour
Dear Ajay, Thank you for your wonderful review and for choosing Fairfield by Marriott Goa Calangute. We’re thrilled to hear that you had a great stay with us! Our team is dedicated to creating memorable experiences for our guests, and your kind words are truly appreciated. Feedback like yours motivates us to continue delivering exceptional hospitality. We look forward to welcoming you back on your next visit to Goa! Warm Regards, Ganeshan Maniyan General Manager
Dear Ajay, Thank you for your wonderful review and for choosing Fairfield by Marriott Goa Calangute. We’re thrilled to hear that you had a great stay with us! Our team is dedicated to creating memorable experiences for our guests, and you… Show more
Reviewed: 7 June 2025 · Stayed in May 2025
Verified reviewReviewed: 1 June 2025 · Stayed in April 2025
Verified reviewWorth the rates
Very small property
Dear Jay, Thank you for bringing this to our attention. We’re sorry to hear that the property did not meet your expectations. We understand that space and layout can influence the overall guest experience, and we appreciate your feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you again and provide a more enjoyable stay. Warm Regards, Ganeshan Maniyan General Manager
Dear Jay, Thank you for bringing this to our attention. We’re sorry to hear that the property did not meet your expectations. We understand that space and layout can influence the overall guest experience, and we appreciate your feedback … Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewExcellent
Dear Guest, Thank you for your rating and for choosing Fairfield by Marriott Goa Calangute for your stay! We’re delighted to know you enjoyed your experience with us. Our team strives to provide exceptional service, and your kind words affirm our efforts. Your feedback inspires us to keep delivering memorable stays for all our guests. We look forward to welcoming you back on your next trip to Goa! Best Regards, Ganeshan Maniyan General Manager
Dear Guest, Thank you for your rating and for choosing Fairfield by Marriott Goa Calangute for your stay! We’re delighted to know you enjoyed your experience with us. Our team strives to provide exceptional service, and your kind words af… Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewDear Nuno, Thank you for taking the time to share such kind words about your stay with us. It truly warms our hearts to know you had a wonderful experience at Fairfield by Marriott Goa Calangute. Our team is passionate about creating memorable moments, and it’s so rewarding to hear we succeeded during your visit. We can’t wait to welcome you back for another delightful stay. Best Regards, Ganeshan Maniyan General Manager
Dear Nuno, Thank you for taking the time to share such kind words about your stay with us. It truly warms our hearts to know you had a wonderful experience at Fairfield by Marriott Goa Calangute. Our team is passionate about creating m… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewproperty is nice.
In room service is not good. you have to wait for 45-50 minutes for your order. Room was not equipped with smart tv which is a very basic thing now a days. There are no umbrellas around swimming pool. Room cleaners are not that good. I had to call the cleaner three times for different things. They also need improvement in breakfast buffet. I stayed in parkinn by Radisson for 2 days before coming to this hotel, and i would say that was far better than fairfield that too in lesser price
Dear Tarun, Thank you for bringing this to our attention. We’re truly sorry to learn about your experience and regret falling short of the high standards we set for ourselves. Please know that we take your concerns very seriously, particularly regarding the delays in room service, housekeeping responsiveness, and the absence of basic amenities such as a smart TV and poolside umbrellas. We also regret that our breakfast buffet did not meet your expectations. Your comparison with other properties highlights areas where we clearly need to do better, and immediate steps are being taken to review and improve our services and facilities. We value your feedback and would appreciate the opportunity to restore your confidence in us should you choose to stay with us again. Warm Regards, Ganeshan Maniyan General Manager
Dear Tarun, Thank you for bringing this to our attention. We’re truly sorry to learn about your experience and regret falling short of the high standards we set for ourselves. Please know that we take your concerns very seriously, particu… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewLocation and seriously nothing else at all.
Super rude staff. Non cooperative staff right from the bloody front desk to house keeping awful. In fact the worst kinda front desk guys I've ever seen so far. I made multiple requests for an early check in the lady said she's gonna arrange for a call back, but zilch. Overall super duper awful experience. While booking I had overlooked the fact that we had a child and requested for an extra bed but I was turned down like a cold turkey. Awful is just the word. Absolute waste of money.
Dear Amrit, Thank you for bringing this to our attention. We’re truly sorry to learn about your experience and regret falling short of the high standards we set for ourselves. Please know that we take your concerns very seriously, especially regarding the service and communication challenges you encountered at the front desk and with housekeeping. We understand how frustrating it must have been, particularly with your early check-in request and the need for an extra bed for your child. This is certainly not the experience we aim to provide, and immediate steps are being taken to address these concerns with the respective teams. We are reviewing our internal processes and reinforcing training to ensure all our guests are treated with care and respect. We value your feedback and would appreciate the opportunity to restore your confidence in us in the future. Warm Regards, Ganeshan Maniyan General Manager
Dear Amrit, Thank you for bringing this to our attention. We’re truly sorry to learn about your experience and regret falling short of the high standards we set for ourselves. Please know that we take your concerns very seriously, especia… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified reviewGreat spread for breakfast. Convenient location
Usual fleecers cabs and vehicle rentals of Goa, can't help it have to accept that
Dear Ravi, Thank you for your lovely review and for choosing Fairfield by Marriott Goa Calangute for your stay! We’re delighted to know you enjoyed the breakfast spread and found our location convenient. Our team strives to provide a comfortable and satisfying experience, and your kind words truly mean a lot to us. We understand your concerns regarding local transportation—while it's beyond our direct control, we do our best to guide our guests with trusted options wherever possible. Your feedback inspires us to keep delivering memorable stays for all our guests. We look forward to welcoming you back on your next trip to Goa! Best Regards, Ganeshan Maniyan General Manager
Dear Ravi, Thank you for your lovely review and for choosing Fairfield by Marriott Goa Calangute for your stay! We’re delighted to know you enjoyed the breakfast spread and found our location convenient. Our team strives to provide a comf… Show more