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  5. Reviews of FAIRLIE HOTELS & RESORTS

Reviews of FAIRLIE HOTELS & RESORTS This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Fairlie Hotels & Resorts ,Shahoorpur Extension, Sat Bari, Delhi, 110074, 110074 New Delhi, India

#475 of 1,310 hotels in New Delhi

Guests' Choice

Review Score

Based on 55 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    8.3

  • Location

    7.7

  • Facilities

    7.6

  • Staff

    8.5

  • Value for money

    7.5

  • Free Wifi

    10.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 8, 2025

    8.0
    Great hotel in quiet area
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location was nice and quiet but was quite out of the city. The local shops were not very accommodating. The shops catered to local trade such as carpenters. Motor repairs etc.

    The hotel was modern and had a happy staff team. Rooms were spacious and well maintained.

    Stayed in May 2025

  • Reviewed: October 19, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The hotel is truly charming, reminiscent of a small castle nestled in the heart of Delhi. It boasts a fantastic location in a peaceful, green area. The food is delightful as well.

    Stayed in October 2024

  • Reviewed: September 29, 2024

    9.0
    The overall stay was fantastic, I will come back soon.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The lady at the reception is very professional, needs more professional growth to have more access and control over the things. She is helpful and professional.

    The hotel is beautiful, location is easy reachable. This property needs a bit renovations in rooms, specifically washroom deep cleaning, furniture polishing, like removing old stains, shower cleaning, washroom walls and the water controller in washrooms are very very old. I love this property and trust me if you work on the above mentioned points it's a 5 star resort.

    Stayed in September 2024

  • Reviewed: May 9, 2024

    9.0
    Friendly helpful staff
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Could not walk any where from it.

    Comfortable - not too big.

    Stayed in May 2024

  • Reviewed: July 25, 2023

    9.0
    It was good
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Food price was too High

    Room

    Stayed in July 2023

  • Reviewed: May 30, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We booked 4 double bed rooms. On check in day I received a call and they told me if we are fine to have 2 rooms having a door in-between. I clearly denied and told that we need 4 separate rooms but still they provided only 2 individual rooms and 2 with a door in-between. The booking was done before more than a month so last konute these things should not be done.

    Ambiance and swimming pool were fantastic

    Stayed in May 2023

  • Reviewed: April 19, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good Hotel

    Stayed in April 2023

  • Reviewed: August 19, 2025

    5.0
    Fair
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Hot water is only available from 8-8:30am which is very inconvenient. There was a persistent leak in our bathroom floor that was “fixed” but it kept flooding the whole bathroom floor, also the staff are lovely but we found communication hard, we spoke to around 5-6 people but only one spoke fluent English

    The staff are lovely and I loved the colonial building

    Stayed in July 2025

  • Reviewed: April 12, 2025

    1.0
    Sell off ur resort ,if u can't have effort to maintain
    • Family with young children
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very bad experience, first time in my life I have seen that if u stay at hotel and u eat something u have to pay the bill at the same time otherwise in other hotel I have signed the food bill and pay all the bill at the time of checkout First time experience in my life ,it means they don't believe that the family who stay at hotel is genuine. Worst experience is that when I enter my room cigratte smell is there all over the room,no pre planning for checkin

    Stayed in April 2025

  • Reviewed: October 24, 2024

    4.0
    Reservation Confirmation Error
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reservation handling and poor Ownership of handling the guest requests. I had a confirmation of 2 adults to stay from Booking.com and somehow Hotel has a different confirmation which shows only 1 adult stay... I explained the confirmation to someone at the reception in the morning and when I came back at 10 pm I was stopped to Pay for 2nd pax again at reception. I again explained the confirmationt but they denied and declared my confirmation as 'wrong'. HThe staff or maybe Managers or maybe reservation team is least bothered to assist and help the Guest as they had a whole day to clear this with booking.com but they never thought to do. I was having early flight next day and I had to contact booking.com late night who fixed the error and sent a new confirmation to hotel. I was on call for good 1 hour (approx), the booking.com accepted the error in confirmation but hotel was unable to do anything. Hospitality is all about resolution and taking ownership, once you start doing that I am sure you will see clear and helpful results.

    This is one of my favorite property to stay in Delhi. I have been using this beautiful property from past few years. This time I ppreciate the help from receptionist Hari and Akash Singh F&B.

    Stayed in October 2024

  • Reviewed: October 8, 2024

    10
    Perfect place to relax on a holiday, courteous staff, clean place, great food.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Everything

    Stayed in October 2024

  • Reviewed: October 5, 2024

    10
    Best stay ever!
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Fairlie truly offers an amazing and smooth stay experience. The interiors and exteriors are beautiful, the staff is polite and helpful, the food is tasty, and the cleanliness is up to mark. Literally zero complaints.

    Stayed in September 2024

  • Reviewed: September 30, 2024

    3.0
    Poor
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was a disappointment the ac was not working properly centralised ac is not working.

    Food was tasty

    Stayed in September 2024

  • Reviewed: June 21, 2024

    10
    Recommend who look for value for money with four star facilities
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Value for money

    Very Good facilities and hospitality

    Stayed in June 2024

  • Reviewed: December 7, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    IMPROVE LINEN AND SUPPORT VERY GOOD STAFF.

    VERY POOR LINEN. STAINED AND TORN. CHEAP MATTRESS. STAFF IS VERY HARD WORKING BUT NOT SUPPORTED BY MANAGEMENT.

    Stayed in December 2023

  • Reviewed: October 12, 2023

    5.0
    You can find better hotels in the same pricing.
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Showers had no hot water. The staff gave us a very late check-in inspite of prior request and confirmation of early check-in. Housekeeping was slow. They refused to give us more than two towels when we had booked two rooms and had four members. Would not take in requests as simple as making the Biryani dish ‘boneless’ instead of ‘bone’. Quite uptight. The hotel was barely occupied still the service was poor and they were in a rush to have us leave. Never have I seen a hotel which refuses to provide towels for the pool/shower, refuses to take in dietary requests ( nothing extraordinary).

    Food was good l. Room sizes were good.

    Stayed in October 2023

  • Reviewed: September 26, 2023

    3.0
    Mediocre hotel versus the price.
    • Business trip
    • Solo traveler
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No AC working in the lobby/reception during humid summer month of Delhi . When asked for the Iron.. found out the iron wasn’t working either. No bar in the Hotel. Worst location to stay. Nothing nearby walking and amongst traffic logged streets.

    Stayed in September 2023

  • Reviewed: July 25, 2023

    5.0
    It was not good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was nothing and bed was not comfortable at all

    Nothing

    Stayed in July 2023

  • Reviewed: May 8, 2023

    5.0
    Average
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There were multiple problems with the hotel. The lights were completely off, almost felt like the hotel was shut at night. The hotel didn't have 24 hour hot water, the towels were stinking and the jet spray wasn't working. There was no phone guide to know what is reception number, house keeping etc.

    I liked how spacious the rooms were and even the bathroom.

    Stayed in May 2023

  • Reviewed: May 1, 2023

    10
    stay was very good. Rooms are very clean and staff is very friendly and polite
    • Family with young children
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Awesome 🤗

    Stayed in May 2023

  • Reviewed: July 21, 2025

    7.0
    Nice property, location, staff is helpful but this hotel needs attention.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel needs maintenance. Washrooms are getting flooded just in a 2 minutes shower. Cleaning is not upto the mark.

    Staff is helpful

    Stayed in July 2025

  • Reviewed: May 22, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: April 20, 2025

    6.0
    Pleasant
    • Business trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: April 1, 2025

    7.0
    Good
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

Showing 1 - 25

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