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Reviews of Hotel Ganga Tamilnadu

Court Road,, 629001 Nāgercoil, India

#11 of 15 hotels in Nāgercoil

Guests' Choice

Review Score

Based on 51 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.5

  • Location

    7.5

  • Facilities

    5.8

  • Staff

    5.5

  • Value for money

    6.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 3, 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Lacks a wifi And a room freshner

    Location

    Stayed in April 2025

  • Reviewed: November 8, 2024

    7.0
    Attention needed
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Reception should be much more civilized. Should behave with customers without dizzy.

    Nice location.

    Stayed in November 2024

  • Reviewed: August 23, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Washroom very poor

    Stayed in August 2024

  • Reviewed: December 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The loud music was being played nearby continuously till 10 in the night. No reserved parking was provided. Had to do adjustment.

    I liked the room, it was in good condition but could have been better.

    Stayed in October 2023

  • Reviewed: April 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    More humidity in non AC room

    Staff

    Stayed in April 2023

  • Reviewed: November 23, 2022

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location. Didn't feel the heat. Though it's a non_AC room, it was not very hot inside

    Stayed in November 2022

  • Reviewed: October 30, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Service

    The location

    Stayed in October 2022

  • Reviewed: October 1, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bought from outside

    Poor

    Stayed in September 2022

  • Reviewed: July 24, 2025

    1.0
    very poor
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    Such behavior not only affects the reputation of Booking.com but also causes mental agony to customers. I request that this issue be escalated and a proper remedy be provided for the trouble and distress we experienced.

    I am expresing my dissatisfaction with an experience I had while trying to check in this hotal for a one-day stay along with my cousin. Despite having a confirmed booking and presenting our original Aadhaar cards at the front desk, we were denied check-in by the staff member at the lobby. He claimed the ID cards did not "match" and insisted that both individuals' details should appear on a single ID, which is neither a standard requirement nor mentioned in your booking terms. What made the situation worse was the staff’s extremely rude behavior. Even after multiple polite requests and clarifications, he refused to cooperate and showed no willingness to help. We had traveled a long distance and were looking for a short rest before continuing our journey, but this interaction caused significant inconvenience and mental distress. This experience not only disrupted our travel plans but also negatively affected our perception of both the property and Booking.com as a platform. I urge you to look into this matter seriously and take appropriate action to ensure that other guests are not subjected to similar treatment in the future. I hope to hear back from you soon with a resolution.

    Stayed in July 2025

  • Reviewed: January 15, 2025

    1.0
    Very Poor
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing bad service

    It’s a worst service no proper response, management is treating same like rowdy

    Stayed in January 2025

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    but parking crammed and uncomfortable

    every thing was good

    Stayed in May 2024

  • Reviewed: February 16, 2024

    1.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff... Gst bills were not given but we were charged with gst. Till date gst bills not sent to .me. they actually promised to send us the gst bills

    Location

    Stayed in January 2024

  • Reviewed: January 21, 2024

    1.0
    No gst bill will be given, but gst amount will be collected
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff behaviour A. One of their staff knocked the door around 7.30 in the morning and asked us for a tip... He wanted tea cash it seems and he is leaving for the day.. this was our last day and he thought this is the best chance to get a tip. We never took any service from him at any point of time. 2. The hotel manager an elderly person got so offended when we asked for a gst bill. We wanted a bill because they collected Rs 1800 plus tax rs 216 per day , for 4 days. They were very strict and adamant that they will have to collect the gst amount . Infact the last day we vacated the room one night earlier and we requested for a discount in rent. But the manager said it is not possible and charged us full amount. But when asked for gst bill he got so angry and said he will send it in watsapp... Till now we have not got one

    Location and the room size was good ..

    Stayed in January 2024

  • Reviewed: January 20, 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    👌👌👌

    Stayed in January 2024

  • Reviewed: November 22, 2023

    1.0
    It was so bad.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Even the hotel authority were not willing to provide a bill after a heated argument only they gave me a bill.

    Stayed in October 2023

  • Reviewed: September 16, 2023

    3.0
    Poor
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    They are living actually in 90's . We are married couples but they asking for marriage certificate they not consent id proof we have the pdf copy of marriage certificate if a couple try to check-in without marriage certificate they definitely refuse stay. And we opted non Ac room that is not clean and pillow bedsheets have stains

    Stayed in September 2023

  • Reviewed: February 24, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    First give good response for customer

    Stayed in February 2023

  • Reviewed: February 13, 2023

    1.0
    They are nit ready to givr room because we are family hus wife and children..... Very bad
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Veryyyyy bad from customer service not even ready to give rooom we are family with hus wife and children

    Verrrryyyyy bad and misbehavior

    Stayed in February 2023

  • Reviewed: January 20, 2023

    1.0
    Very Poor
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very worst....

    Stayed in January 2023

  • Reviewed: January 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good For Family & very good budget hotel

    Stayed in January 2023

  • Reviewed: October 11, 2022

    10
    It's good
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    You can give one botil water

    It's easy to find out

    Stayed in September 2022

  • Reviewed: September 18, 2022

    1.0
    The Very very too much rude behavior of the staff members. They don't know how to service the custom
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The Very very too much rude behavior of the staff members. They don't know how to service the customers. The room was also very dirty and not maintaining the room. Full night mosquitoes are there. They are arguing with the guests. Windows full open in the whole night. Guests can't sleep. They can'tnot understanding the guests problem and services.... Again and again I am telling the very rude behavior of the staff members...... Not only our review. See the previous customer reviews also. The same thing we also told. Even after so many bad reviews also the management team still never takes any steps to improve... I am really fed up with the staffs behavior. If possible the management team please keep I'm touch with me... Thank you.

    Nothing

    Stayed in September 2022

  • Reviewed: May 30, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: November 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in October 2023

Showing 1 - 25

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