1. Room night light not available. 2. Accessories like brush and toothpaste not available. 3. I check out at 2am. Reception person not able give room invoice mid of night. I have to call couple of time to get invoice. 2 4. To do dinner at room chair not available

1. Cleaned. .

Stayed in July 2025

The room was very small and AC is very old not,AC remote is not working huge noise with the AC.

The room was very small and AC is very old not,AC remote is not working huge noise with the AC.

Stayed in June 2025

Housekeeping was slack. When I checked in room looked spic and span but there was a used towel in wash room

Staff very courteous Great food

Stayed in May 2025

The TV has no Youtube and Netflix. They are there but doesn’t work. It’s important in hotels to have them.

Its in good location and nice rooms. Even the lift has access so its safe.

Stayed in May 2025

I Paid for triple occupancy and the room space was very small for which they shouldnt charge a bomb 8k. Even if the room was small, there should have been proper ventilation which wasnt there. There were no windows to open to get some fresh air or ventilation except for the main door and also no exhaut fans in rest rooms. It was suffocating.

The bed was and the room was maintained clean.

Stayed in December 2024

Food

Improve three room size

Stayed in September 2024

Faulty and noisy air conditioning. Both taps running with hot water

Maintenance staff should be trained and equipped with proper solutions.

Stayed in September 2024

Lot if cockroaches and bed bugs. Poor cleanliness coffee glasses was having fungus inside

Stayed in August 2024

Cockroaches

Stayed in July 2024

Front office administrator very weak . When i book for 3 persons they offered extra bed and charged it. I checked in 10.30 am after that I called more than 10 times to reception for getting an extra bed, Also directly went to front office four times. They give extra bed at midnight. After a long journey providing an extra bed after 12 hours is horrible. They should understand its not free. We are paying for that extra bed which they are providing

Staff are polite and good behavior. Break fast was good.

Stayed in July 2024

chech in in the reception took 20min , other clients also complained the same

location

Stayed in July 2024

Stayed in room no 409.Broken switch boards,smelly bathroom,stuck up door which was not closing properly despite complaining,unbroomed floor with hair strands .Room too congested compared to bathroom.

It is located conveniently to access.Good A/C

Stayed in June 2024

All fine but . Room full of small cockroach

Stayed in February 2024

It was good experience.

Stayed in March 2024

Food and staff services

Location and clink was

Stayed in March 2024

There are cockroaches in washroom cleaning services should be not gpod

Stayed in February 2024

you need to have tamil speaking staff. The front office was very mechanical and not friendly

location of the property was good and staffs at restaurant was helpful

Stayed in January 2024

Everything else

Location and Staff

Stayed in January 2024

Front desk staff is not caurtious, reached the property half an hour early, they refused to provide Room saying only by 2 o clock Room will be alloted as per hotel policy. Out of 3 rooms one Room (R.no 711)flush was not working, complained 3 times problem was not solved, was forced to use other Room toilet Over all not a pleasant stay

Not much to say

Stayed in December 2023

The room is very small. It is a completely different size than what we see in pics.

Location is good

Stayed in December 2023

We chose the hotel considering Ginger is a part of the TATA group. Unfortunately the facilities were not up to the standard expected. Some renovation work was being undertaken and it would have been better for the hotel to complete them before accepting bookings. In any case, thanks to the staff at Ginger our stay was comfortable.

The Hall Mark of our stay at this hotel was the courteous staff. Each and every one without exception went out of their way to make our stay as comfortable as possible. The staff at the front desk were extremely professional and efficient. The restaurant was being painted when we went for lunch but this did not deter the staff from quickly taking our food order and serving it promptly in the room. The cleaning staff were also exceptional trying their best to make the stay as comfortable as possible .

Stayed in November 2023

Waste of time stay here

Stayed in November 2023

Rooms are small. It is well organised building for Hotel.

Location

Stayed in October 2023

The hot water wasn't working The mattress was just sinking in and not comfortable

The location

Stayed in October 2023