Very good and decent staff Hemant Amarpall Pintu and Amit

Stayed in September 2025

food was good and staff hemant kumar, pinto and amit are well trained staff

Stayed in August 2025

We got a problem with room number 204 where a pungent smell was coming from the toilet. We reported the matter and a maintenance officer(plumber) came but did nothing.Finally I got throat infection with that and it spoiled my stay. It was on my request that we got shifted to an another room and this one is ok. It was very unprofessional on the part of the maintenance officer and we are very unhappy with that. Upon being informed of our discomfort and his unprofessional behaviour,he lied to us and upon querying whether he reported the matter,it was revealed that he did nothing.Had to prepone our flight as could not enjoy our stay because we had a little amount of days available to visit India pending my Medical intervention but it got spoiled. The hotel should take proper actions against such workers who apart being a liar, does not know how to speak with clients and argue.He totally spoiled our stay.

The kitchen staff were very helpful and professional. They did their best to satisfy our needs,specially Mr Hemant. Food was tasty. The hotel Manger Mr Yash was also very attentive and helped us.

Stayed in August 2025

Card key was not working

Breakfast was good. Especially Hemant and Muzammil and Amit

Stayed in August 2025

Clean , convenient friendly staff

The property was really good and convenient, very clean and good staff , special mention to Hemant pointy and Amit

Stayed in August 2025

'The hotel staff': genuinely understanding, polite, and helpful. The staff is very considerate and made our stay much more comfortable. I would particularly like to thank Mushtaq Ji, Hemant Ji, Namita Ji, and Pinto Ji. The breakfast buffet at this place is simply great! There are a lot of options to choose from, and they also have direct from the kitchen menu available. The room was clean and had amenities like coffee/tea arrangements, mini fridge, TV, AC, etc. The hotel is at a convenient location and has a lot of food options nearby as well.

Stayed in August 2025

I didn't like the staff responses and the clarity they are mentioning in bill preparation etc

I liked the room and the cleanliness

Stayed in June 2025

Nothing as such as we were on business trip, our demands were less.

Well, property is at nice location, stay was better as staff was cooperative specially the restaurant staff Muzambil, Hemant who were prompt in service. And Monu was quite professional as we knew sign language, he was glad to meet us and we were too glad to connect with Monu specially. House Keeping staff Ganga has been excellent in service n he ensured rooms were clean at all times. I guess Hamid has ensured the team is Up running professionally. At reception, sibli was the guy along with a girl from east india, very profeasional to welcome n address all request.

Stayed in July 2025

more options for workshop / events

convenience

Stayed in May 2025

Overpriced for the room size. Booking.com told us that the same room was available at a much cheaper cost the very next day.

Liked the property overall, location, cleanliness etc good bonus

Stayed in April 2025

Definitely the attitude of the management should be more customer friendly. Wifi connectivity have to be improved a lot.Junior staff at reception should be more efficient.Room cleaning should be done in the morning.

All the Staff are hardworking, some. of them (a male and female asstt. manager) are very efficient.Wifi connectivity is poor and frustrating.The attitude of the hotel management is not customer friendly. After paying room rent in advance (16.4.25 to17.4.25), i couldn't enter my room for an hour as the room key was not activated by the reception staff.Only after payment of other misc.charges like food bill etc. i could enter my room.Security guards are very good and helpful.

Stayed in April 2025

I liked it very much. Maybe they should be more active to receive our phone enquiry while booking the hotel online.

The support at the front desk was excellent. Everyday they inquire about well-being, which I liked most. The staff at the breakfast table were excellent and well behaved. In fact they asked about the suitable taste and flavour before serving. Staff like Hemant Kumar, Amit and many others made me feel at home like environment.

Stayed in April 2025

facilities are good. Food is also good.

Stayed in March 2025

Location

Good

Stayed in February 2025

Small rooms and location

Clean and efficient

Stayed in March 2025

The ambience

Stayed in December 2024

The neighborhood was not very clean. The other part I did not like was that there were no slippers in the room. In the amenities, I wish they have some body lotion. I found out that I should have asked and that could have provided that. Overall the experience was a pleasant one.

The breakfast was excellent and good value.The staff were incredibly helpful, especially Shahnawaz and Hemant were wonderful, very courteous and caring as how they treat their guests. They continuously kept on asking me if I want to try some items in the food that they can get from the kitchen to meet my tastes. I found all other staff members also who were also very polite and professional. The property was very clean. The room was a bit small but good value for the money. I wish they keep some slippers in the room. even though my check-in was very late like 3.00 AM, howver, the reception was open and my check-in was handled very professionally.

Stayed in February 2025

NA

Facilities and location .Staff Member Hemant Shahanwer and Chandan Mohanta service was good.

Stayed in February 2025

Room was not good

Manager risha was very cooperative and supported a lot Nice service

Stayed in February 2025

I liked everything

Breakfast Live counter service was awesome

Stayed in January 2025

The twin bed room was not comfortable or up to the mark you expected from a high rented hotel.

The staff was good. Always help full. In reception the staff was so polite. Spl Ali and tara. Whole staff is so friendly.

Stayed in January 2025

The room space could have been more. Even though the windows in the room were closed, the outside traffic noise and people noise were clearly heard.

The location was perfect, and the breakfast had decent options.

Stayed in January 2025

Cockroach in the room as well as in bathroom

Breakfast average. Location excellent

Stayed in December 2024

Breakfast is average quality and room size is small.

Service and hospitality

Stayed in December 2024