Reception took more than 30 mins to give keys even after advance booking, Someone else's nonnveg food was delivered to our room that too after 1 hr of ordering, service boy not ready to deliver food in 2 rooms, had argument with him, senior said sorry and escaped, our room keys where blocked before we checked out, no one controlling loud people who where shouting in corridor distrubing our sleep, food was not available next day, item served without complementary dish, shampoo not available in room, toilet paper not available in room. Very bad service.

Hotel was tidy but not as per TAta or ginger standards

Stayed in August 2025

Bed and cushions are not comfortable. Chair is broken. There is a gate inside our room to another room in our room which was scary, please avoid staying in 707. Bathroom was too small and there are no brush, paste or hair dryer present. Overall facilities are old at this property and revamp is needed to sustain.

On NH48 so if you are driving and want to stay for overnight rest then location is very good.

Stayed in November 2024

It just seems like a big hotel from outside, it actually seens to be rented from third floor on the building, no one was there on the ground floor to help us with our baggafe, we just read on the board that reception is on 3rd floor and grabbed our baggage to the elevator. Food was too expensive while taste was pathetic.

Nothing seemed to be liked about in the hotel.

Stayed in August 2024

Breakfast was not food. Need to add few items more.

Quite long from station. Brekfast was not good.

Stayed in August 2024

No space for driver accommodation since being long travel and highway it’s required

Stayed in June 2024

Laundry service - no same day Laundry delivery.

Stayed in May 2024

I had booked a double bed; they alotted me a twin room and stuck two single beds together. Since our child sleeps with us we found it unsafe and asked for room change. They asked us to manage for the night & said that they’d do it the next day. But no action was taken all through our stay. The housekeeping staff just did not clean pieces of broken biscuit from the lobby area for more than 24hrs despite repeatedly bringing it to their notice.

The rooms are fairly sized.

Stayed in January 2024

Service was terrible and there was no hot water available.

Nothing

Stayed in December 2023

service at the restaurant was quite poor, i had to go into the kitchen and ask someone to take the order. food wasn't great either.

Stayed in December 2023

During the stay, there was key problems in ours as well as many other rooms. The rooms were not getting open with the dmdrt cards provided and every time we had to call yheir staff for opening with their master keys. This was very much disappointing. Even the bathroom & basin the water drainage was not proper.

Staff is good. Food and breakfast was good but the rates are on higher side.

Stayed in December 2023

The check in was the worst in a life of travelling: the senior manager was incompetent/ obstructive/ and official! It took about 1hr.!! A weary traveller wants to get to the room to use the facilities not wait around for a long time. Other guests said the same treatment was given them. I will only stay here again if no other accommodation is available. Otherwise all was well and the staffs were great helpers to my disabled wife/ the restaurant was serving good clean food with a manager of congenial personality/ the security were very good at putting our old car in an easy parking place.

Stayed in November 2023

Rooms are getting old. Upkeep missing.

Stayed in May 2023

Cleanliness is a problem. They need to take care of that more.

No nonsense place

Stayed in October 2022

Bad is not comfortable

Not working for hot water in sewar

Stayed in September 2025

Two Receptionist words very poor No one responded properly They said breakfast was not included, but in my booking confirmation showing included. Many problems happened from check in to check out

Horrible experience never seen in past my life

Stayed in August 2025

1. Washrooms were not clean. 2 Mosquito issues 3. Limited Parking space 4.

Staff is polite

Stayed in August 2025

na

neat place

Stayed in August 2025

Reception staff - checkin procedure was too poorly managed. The location of the property was also a concern

Food was good

Stayed in June 2025

Very poor

Stayed in January 2025

Room size was good, neat & clean. Small fitness center available.

Stayed in December 2024

From entrance to everything else.! Not even a gate at the main entrance.! No lights at the gate in night.! Not even enough parking facility. Room communication phone was also didn’t working and even after complaining twice , No one even solve anything.! I had to call hotel’s main telephone from my mobile phone and had to order anything that I wanted.! Poor management

Staff and security

Stayed in December 2024

The breakfast options were ok but the food quality was not to the mark. Things were oily and not really well prepared. The room cleanliness was good enough.

The staff at the reception was very polite and helpful. Especially Jasmine. She was quick to respond to any help that was needed.

Stayed in November 2024

Everything bad experience house cleaning very bad (Dust are on bed).

Only location

Stayed in November 2024

Very dirty badly maintained

Nothing

Stayed in November 2024