Reviews of Golden Tulip Srinagar 4 stars

Dear Guest, We appreciate you taking the time to provide us with feedback. We understand the message has already been sent. It's great to hear that you've already had an interaction with our services. We hope your experience was satisfactory as we continuously strive to improve our standards. Should there be any areas of improvement, your suggestions are always welcome. Ensuring customer satisfaction is our foremost concern. We look forward to serving you in the future. Regards, Shahan Bhat FOM

Dear Guest, We appreciate you taking the time to provide us with feedback. We understand the message has already been sent. It's great to hear that you've already had an interaction with our services. We hope your experience was s… Show more

Dear Guest, We're delighted to know that you appreciated our property's location and the room's quality during your stay with us. Each aspect of our hotel is designed thoughtfully to provide a pleasurable experience to our guests. It is so gratifying to read positive feedback like yours, which lets us know we succeeded in providing you with a convenient, comfortable stay. We hope to keep up the mark and continue providing you with such satisfactory experiences in the future. Looking forward to hosting you soon. Regards, Shahan Bhat FOM

Dear Guest, We're delighted to know that you appreciated our property's location and the room's quality during your stay with us. Each aspect of our hotel is designed thoughtfully to provide a pleasurable experience to our gue… Show more

Dear Guest, Thank you for taking the time to share your feedback. We're glad to hear you appreciated our location and the convenience of nearby amenities, as well as our restaurant services. We also sincerely appreciate your constructive comments regarding room management. Please rest assured we are taking your suggestions seriously and have already addressed the issues to ensure a smoother experience for our future guests. Your feedback helps us improve, and we're grateful for it. We hope to welcome you back soon for an even better stay. Regards, Shahan Bhat FOM

Dear Guest, Thank you for taking the time to share your feedback. We're glad to hear you appreciated our location and the convenience of nearby amenities, as well as our restaurant services. We also sincerely appreciate your construct… Show more

Dear Guest, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your experience with us. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us directly. Thank you again for choosing our service, and we hope to have the opportunity to exceed your expectations in the future. Regards, Misbah Ashraf-FOM

Dear Guest, Thank you for taking the time to provide your feedback. We appreciate your business and value your opinion. We strive to provide the best possible experience for all of our customers and would love to learn more about your ex… Show more

Dear Guest, We're elated to hear about your positive experience at Golden Tulip! It's wonderful that our strategic location, friendly staff, and delectable food significantly contributed to your enjoyment. We always aim to make our guests' stay feel special and it is rewarding when our efforts are recognized. Your feedback is valued and it makes all our hard work worthwhile. Rest assured, we will continue to uphold our high standards for guests like yourself. Your commendation gives us the motivation to continuously offer excellent service. It was our pleasure having you and we look forward to the opportunity of welcoming you back! Regards, Shahan Bhat FOM

Dear Guest, We're elated to hear about your positive experience at Golden Tulip! It's wonderful that our strategic location, friendly staff, and delectable food significantly contributed to your enjoyment. We always aim to make ou… Show more

Dear Malhotra, We appreciate your candid feedback regarding your recent stay with us. We understand that the uphill walk from the gate to the reception wasn't as convenient as it could have been. We'll seriously take into account this concern as we constantly strive to improve the guests' experience. On the point about room pricing - we continually do our best to offer competitive prices that reflect the quality of our amenities and accommodations. It's regrettable to know that you found it higher than expected. However, breakfast includes certain packages only, to cater different guests' preferences. We recognize that every guest has unique needs and comfort levels, and it appears we've missed the mark during your recent visit. Rest assured, we'll work on your shared points to better serve our guests in the future. We would love to welcome you again, hoping to exceed your expectations and provide an improved experience. Regards, Mr.Gulfam General Manager

Dear Malhotra, We appreciate your candid feedback regarding your recent stay with us. We understand that the uphill walk from the gate to the reception wasn't as convenient as it could have been. We'll seriously take into account… Show more

Dear Guest, Thank you for sharing your experience with us. We're thrilled to hear you enjoyed the beautiful views, our convenient location, and the breakfast buffet. Your kind words mean a lot to our team! We truly appreciate your constructive feedback regarding the amenities, spa cleanliness, and room preferences. Please rest assured that we are working on improvements to enhance our guests' overall experience. If you choose to stay with us again, we’ll do our best to accommodate your request for a room in the A wing. We look forward to welcoming you back soon! Regards, Shahan Bhat FOM

Dear Guest, Thank you for sharing your experience with us. We're thrilled to hear you enjoyed the beautiful views, our convenient location, and the breakfast buffet. Your kind words mean a lot to our team! We truly appreciate your cons… Show more

Dear Guest, We appreciate your feedback and we understand that we have areas to improve upon. Your stay with us was evidently hindered by a number of issues which we deeply regret. Our primary aim is to ensure comfort and satisfaction for every guest and it saddens us to note that we fell short in your case. We acknowledge your concerns about the maintenance and upkeep of our property. We are currently working on various refurbishment plans to modernize our facilities and to address concerns like the ones you have mentioned. Your points about the air conditioning, shower door and cleanliness have been duly noted and forwarded to the respective teams for immediate rectification. Our buffet breakfast is usually a hit among guests, we're glad you enjoyed it along with our convenient location and obliging staff. We strive to price our rooms in a fair manner and regret if you felt otherwise. Even though this doesn't help in undoing the past, we can assure you that measures will be put in place to prevent such instances in the future. We hope you do not judge us solely on the basis of this experience and give us another chance to serve you better. Your patronage is valuable to us. Regards, Shahan Bhat FOM

Dear Guest, We appreciate your feedback and we understand that we have areas to improve upon. Your stay with us was evidently hindered by a number of issues which we deeply regret. Our primary aim is to ensure comfort and satisfaction for… Show more

Dear Guest, We genuinely appreciate your feedback, highlighting areas for improvement. We understand your preference for a bigger building with a garden and an easy-to-navigate structure, especially considering mobility challenges of senior citizens. Your comfort is our top priority, so we're deeply sorry if there was any lack of clarity in the information we provided. We aim to give accurate and detailed descriptions for each recommended accommodation, but it seems we've missed the mark this time. We assure you, we are working tirelessly to review our process and implement a higher standard in our recommendations. Your guidance will be instrumental in this endeavour and in enhancing the overall experience of our customers. Your constructive input won't go unnoticed. Regards, Shahan Bhat FOM

Dear Guest, We genuinely appreciate your feedback, highlighting areas for improvement. We understand your preference for a bigger building with a garden and an easy-to-navigate structure, especially considering mobility challenges of seni… Show more

Dear Debabrata, We're truly sorry to hear about the shortcomings in the infrastructure and room size that you experienced during your stay, along with the unwelcoming behavior from our staff. We consider each feedback critical in helping us improve and maintaining a superior guest experience. We'll immediately direct your concerns to the relevant departments for review and action. The behavior you described is atypical for our team and we will ensure that the matter is addressed promptly. Please rest assured that we are committed to providing exceptional service and that what you experienced is not representative of the quality we strive for. Once again, we express our sincere regret for any inconvenience caused and assure you that we will do everything in our power to rectify the situation. We consider your feedback as a valuable tool to address areas that need improvement and sincerely hope for the opportunity to make it up to you in the future. Your satisfaction is our ultimate goal, and we deeply appreciate your understanding in this regard. Regards, Imtiyaz General Manager

Dear Debabrata, We're truly sorry to hear about the shortcomings in the infrastructure and room size that you experienced during your stay, along with the unwelcoming behavior from our staff. We consider each feedback critical in he… Show more

Dear Sarvesh, We greatly appreciate you taking the time to share your feedback with us. We're pleased to learn of your positive experience with our staff. Their intent is always to offer the highest standard of service to all our guests. We acknowledge your concern about the room and bathroom design, as well as the sizing of the superior rooms. We strive to offer a unique blend of comfort and functionality in our rooms, and we regret if we fell short in delivering on this aspiration during your stay. We routinely incorporate guest feedback when planning improvements, and your comments will certainly play an essential role in guiding our plans going forward. We are determined to improve the accommodation experience we offer to our guests, and your insights are invaluable in this effort. Rest assured, we will do our absolute best to address these concerns. We hope you will give us another opportunity to serve you better in the future as we continue to work towards providing an exceptional guest experience. Regards, Imtiyaz General Manager

Dear Sarvesh, We greatly appreciate you taking the time to share your feedback with us. We're pleased to learn of your positive experience with our staff. Their intent is always to offer the highest standard of service to all our gu… Show more