Reviews of Grand Xenia 4 stars
Hathi Kheda,foy Sagar Road, 305001 Ajmer, India
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Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewReviewed: 3 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 December 2024 · Stayed in December 2024
Verified reviewI liked the swimming pool it was big and the room was spacious
The door won't open with the key she gave us the sheet had some hair on it the tv was expeational breakfast was good and there was hair on the bathtub the toilet seat was leaning towards the right and it looked like it was going to fall. The location was not what we expected it was in a Gali and the view was not that good. Totally not 4 star hotel more like 2.5 star hotel.
"Dear Guest, Thank you for your review. While we're glad to hear that some aspects of your stay were satisfactory, we recognize there is room for improvement. Your feedback is important to us, and we hope to provide a better experience on your next visit. Warm regards, Team Grand Xenia"
"Dear Guest, Thank you for your review. While we're glad to hear that some aspects of your stay were satisfactory, we recognize there is room for improvement. Your feedback is important to us, and we hope to provide a better exper… Show more
Reviewed: 9 October 2024 · Stayed in October 2024
Verified reviewIt was all good
"Dear Guest, Thank you so much for your excellent review! We're overjoyed that you had an outstanding experience at Hotel Grand Xenia. Your feedback is highly valued, and we look forward to your next visit. Warm regards, Team Grand Xenia"
"Dear Guest, Thank you so much for your excellent review! We're overjoyed that you had an outstanding experience at Hotel Grand Xenia. Your feedback is highly valued, and we look forward to your next visit. Warm regards, Team G… Show more
Reviewed: 24 August 2024 · Stayed in July 2024
Verified reviewReviewed: 20 June 2024 · Stayed in April 2024
Verified reviewReviewed: 3 June 2024 · Stayed in June 2024
Verified reviewReviewed: 3 June 2024 · Stayed in June 2024
Verified reviewSorry I didn't understand This was full unprofessional Staf behaviour uneducated
That was redaculas The staf behaviour is not well uneducated It's means The staf behaviour or service very poor 😡😡😡😡
Dear Guest, Thank you for taking out the time to post your feedback. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations. We look forward to welcome you back soon for a more memorable experience. Warm Regards, Front Office Manager
Dear Guest, Thank you for taking out the time to post your feedback. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations. We l… Show more
Reviewed: 13 March 2024 · Stayed in March 2024
Verified reviewNothing
Bad booking experience and not refunded the balance amount considering early checkout despite requesting for change of dates at booking.com
Dear Guest, Thank you for taking out the time to post your feedback. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations. We look forward to welcome you back soon for a more memorable experience. Warm Regards, Front Office Manager
Dear Guest, Thank you for taking out the time to post your feedback. As always, it has been our endeavor to create unforgettable memories for valuable guests such as you and it is rather unfortunate we could not meet your expectations. We l… Show more
Reviewed: 22 February 2024 · Stayed in January 2024
Verified reviewReviewed: 19 February 2024 · Stayed in February 2024
Verified reviewReviewed: 14 February 2024 · Stayed in January 2024
Verified reviewReviewed: 4 February 2024 · Stayed in January 2024
Verified reviewReviewed: 22 January 2024 · Stayed in January 2024
Verified reviewReviewed: 19 January 2024 · Stayed in January 2024
Verified reviewReviewed: 28 December 2023 · Stayed in October 2023
Verified reviewReviewed: 27 December 2023 · Stayed in December 2023
Verified reviewThe hotel was ok
The facilities were not provided properly bath towels toilet rolls no conditioner etc
We're genuinely sorry to hear about your experience at Grand Xenia. Your feedback is crucial to us, and we take it seriously. Please allow us the chance to address your concerns. Our team would appreciate the opportunity to make things right. Kindly reach out to [contact email/phone] so we can discuss your experience further
We're genuinely sorry to hear about your experience at Grand Xenia. Your feedback is crucial to us, and we take it seriously. Please allow us the chance to address your concerns. Our team would appreciate the opportunity to make things … Show more
Reviewed: 24 December 2023 · Stayed in December 2023
Verified reviewnothing, literally nothing.
it’s a wedding hall, loud music kept me up all night. my room was at 5th floor and in a single night of stay lift didn’t work twice. had to get down and up through fire exit. horrible staff they won’t even pick the calls forget about resolution. plates had stains in them, parking is so far, and you will carry your luggage on your own from there.
We're sorry to hear that your stay didn't meet expectations. Your feedback is valuable in helping us identify areas for improvement. We would like the opportunity to make things right. Please connect with our team at [contact email/phone] to discuss your concerns further.
We're sorry to hear that your stay didn't meet expectations. Your feedback is valuable in helping us identify areas for improvement. We would like the opportunity to make things right. Please connect with our team at [contact email&… Show more
Reviewed: 5 December 2023 · Stayed in December 2023
Verified reviewSuitable only for marriages but not for staying for vacation or works.
Maintenance is very poor. All the taps were rusted and not working due to salt accumulation. No regular maintenance of property. Bathrooms are stinking badly. No Windows as well as exhaust system. Walls had lot of boulders accumulated. Mattress have lived their life and if you are staying more than a night, it may give you back pain. Staff attitude is also not very good.
We're genuinely sorry to hear about your experience at Grand Xenia. Your feedback is crucial to us, and we take it seriously. Please allow us the chance to address your concerns. Our team would appreciate the opportunity to make things right. Kindly reach out to [contact email/phone] so we can discuss your experience further
We're genuinely sorry to hear about your experience at Grand Xenia. Your feedback is crucial to us, and we take it seriously. Please allow us the chance to address your concerns. Our team would appreciate the opportunity to make things … Show more
Reviewed: 25 November 2023 · Stayed in November 2023
Verified reviewBreakfast quality extremely bad
Just horrible place, Booking done with breakfast, but Breakfast quality extremely bad. They do not have even toaster.....just few items ...all are very bad and un higenic Bath room maintenance is very bad No body is available even to talk at the premises Road side dhaba is better than this hotel
Dear Guest, Greetings from Grand Xenia Ajmer!!! Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your honesty and are truly sorry to hear about the issues you encountered during your visit. We want you to know that we take your concerns seriously and have already taken steps to address the issues you mentioned. Our team is committed to rectifying these shortcomings and ensuring that similar incidents do not occur in the future. Once again, thank you for bringing these matters to our attention. We truly value your feedback and hope to have the opportunity to welcome you back and exceed your expectations. Warm regards, Rajesh Patel Hotel Manager
Dear Guest, Greetings from Grand Xenia Ajmer!!! Thank you for taking the time to share your feedback about your recent stay with us. We genuinely appreciate your honesty and are truly sorry to hear about the issues you encountered during yo… Show more
Reviewed: 4 November 2023 · Stayed in October 2023
Verified reviewAtmosphere, food, service
Very welcoming staff. Restaurant was out of this world.
Dear Guest, Greetings from Grand Xenia Ajmer!!! Thank you for your kind words, We are delighted to hear that you had a wonderful stay at our hotel. Your positive feedback truly brightens our day and motivates us to continue providing exceptional service. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay, please feel free to share. We always appreciate hearing about our guests' favorite experiences. Safe travels, and see you soon!! Warm regards Rajesh Patel Hotel Manager
Dear Guest, Greetings from Grand Xenia Ajmer!!! Thank you for your kind words, We are delighted to hear that you had a wonderful stay at our hotel. Your positive feedback truly brightens our day and motivates us to continue providing except… Show more
Reviewed: 1 November 2023 · Stayed in September 2023
Verified reviewReviewed: 27 October 2023 · Stayed in October 2023
Verified reviewatmosphere
Location to ajmeer
Dear Guest, Greetings from Grand Xenia Ajmer!!! Thank you for your kind words, We are delighted to hear that you had a wonderful stay at our hotel. Your positive feedback truly brightens our day and motivates us to continue providing exceptional service. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay, please feel free to share. We always appreciate hearing about our guests' favorite experiences. Safe travels, and see you soon!! Warm regards Rajesh Patel Hotel Manager
Dear Guest, Greetings from Grand Xenia Ajmer!!! Thank you for your kind words, We are delighted to hear that you had a wonderful stay at our hotel. Your positive feedback truly brightens our day and motivates us to continue providing except… Show more
Reviewed: 27 October 2023 · Stayed in October 2023
Verified reviewThe hotel was very good in all aspects the roof top restaurant was excellent the best food I had in India on this trip location is a little bit far out otherwise all good thanks for a enjoyable holiday stay
Dear Guest, Greetings from Grand Xenia Ajmer!!! Thank you for your kind words, We are delighted to hear that you had a wonderful stay at our hotel. Your positive feedback truly brightens our day and motivates us to continue providing exceptional service. It was a pleasure having you as our guest, and we look forward to welcoming you back on your next visit. If there's anything specific you loved about your stay, please feel free to share. We always appreciate hearing about our guests' favorite experiences. Safe travels, and see you soon!! Warm regards Rajesh Patel Hotel Manager
Dear Guest, Greetings from Grand Xenia Ajmer!!! Thank you for your kind words, We are delighted to hear that you had a wonderful stay at our hotel. Your positive feedback truly brightens our day and motivates us to continue providing except… Show more