Reviews of Hanu Reddy Residences Wallace Garden 3 stars
6A / 24, Wallace Garden 3rd Street, Nungambakkam, Chennai - 600006. Near Apollo Hospital, Greams Road., 600006 Chennai, India
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Reviewed: 1 July 2025 · Stayed in April 2025
Verified reviewReviewed: 19 June 2025 · Stayed in June 2025
Verified reviewGood helpful Reception staff .
Food served was cold since it was served very early as the kitchen closes at 9pm . Afternoon no proper lunch as cook had left at 1 pm
Dear Guest, Greetings from Hanu Reddy Residences, Wallace Garden Thank you for taking the time to share your experience. We're happy to hear that you found our reception staff helpful — your kind words will certainly encourage our team. We sincerely apologize for the inconvenience you faced with food service timings. Your feedback is valuable, and we’re already reviewing our kitchen operations to see how we can better accommodate guests, especially regarding meal availability and temperature. We truly appreciate your input and hope to welcome you back for a smoother and more enjoyable stay.
Dear Guest, Greetings from Hanu Reddy Residences, Wallace Garden Thank you for taking the time to share your experience. We're happy to hear that you found our reception staff helpful — your kind words will certainly encourage our tea… Show more
Reviewed: 12 June 2025 · Stayed in May 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewAs always everything perfect. Staff, room, breakfast, location ☺️
Dear Guest, Greetings from Hanu Reddy Residences, Wallace Garden Thank you for your wonderful review! We're delighted to hear that, as always, everything was perfect—from the staff and rooms to the breakfast and location. Your continued support means a lot to us! Looking forward to welcoming you back again soon! 😊
Dear Guest, Greetings from Hanu Reddy Residences, Wallace Garden Thank you for your wonderful review! We're delighted to hear that, as always, everything was perfect—from the staff and rooms to the breakfast and location. Your continued… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewCalm and Quiet place with lots of Green. Very near to Apollo Hospital.
Didn't expected much. At that price all was good.
Dear Guest, Greetings from Hanu Reddy Residences, Wallace Garden Thank you for your feedback! We're glad you enjoyed the calm, green surroundings and found our location convenient near Apollo Hospital. We’re happy to hear that you felt the stay offered good value for the price. We hope to welcome you again whenever you’re in the area!
Dear Guest, Greetings from Hanu Reddy Residences, Wallace Garden Thank you for your feedback! We're glad you enjoyed the calm, green surroundings and found our location convenient near Apollo Hospital. We’re happy to hear that you fel… Show more
Reviewed: 19 May 2025 · Stayed in March 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 4 April 2025 · Stayed in March 2025
Verified reviewReviewed: 1 April 2025 · Stayed in April 2025
Verified reviewI've stayed here with my family multiple times. This time it was a last minute booking: booked a room, called to confirm the room would be ready, reached 15 mins after calling, and was immediately able to check-in to a clean and comfortable room. Excellent experience.
Dear Pushpraj, Thank you so much for your continued trust in us and for sharing your wonderful experience! We’re delighted to hear that your last-minute booking and quick check-in went smoothly, and that you found your room clean and comfortable. It’s always a pleasure to welcome you and your family back, and we look forward to hosting you again on your future visits.
Dear Pushpraj, Thank you so much for your continued trust in us and for sharing your wonderful experience! We’re delighted to hear that your last-minute booking and quick check-in went smoothly, and that you found your room clean and comfor… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewThere are a number of Hanu Reddy Residences in Chennai. My husband and I stayed at the one in Wallace Gardens for 4 nights in late February. We reserved our room for the night before our very early morning arrival. We let the hotel know our flight information and the time that we expected to arrive, and they made sure someone was on duty to check us in. (Press the bell next to the front door.) Our room (#5) was a large, comfortable, if a little tatty, front-facing room with a ceiling fan and a/c. The bed had a good, firm mattress. Good water pressure in the shower, however the bathroom was scruffy. Daily cleaning, with fresh towels, toilet paper, toiletries, and a large bottle of water. The staff were very kind and helpful. Breakfast was included in our reservation: A small buffet as well as freshly cooked eggs, dosas, poori, and so on. We had dinner at the hotel one night, and it was tasty and filling. The hotel has a large rooftop that could be developed into a pleasant space for guests.
Our room's window was covered by a screen which let in very little natural light. Overall, some preventative maintenance would be worthwhile. For example, cleaning and painting the bathroom door in our room, and giving the refrigerator a thorough clean-out.
Dear Maureen, Thank you very much for taking the time to share such a detailed review of your stay with us at Hanu Reddy Residences, Wallace Gardens. We’re glad to hear that you found the room comfortable, enjoyed the breakfast and dinner, and appreciated the kindness and helpfulness of our staff. We also truly value your honest feedback regarding the bathroom condition, natural lighting, and maintenance issues. Your observations about the bathroom door and refrigerator cleaning are very helpful, and we are already working on these areas to ensure a better experience for our future guests. We appreciate your suggestion about developing the rooftop space and will certainly consider ways to enhance it as a pleasant area for guests to enjoy. Thank you again for your thoughtful comments. We hope to welcome you and your husband back in the future for an even more enjoyable stay.
Dear Maureen, Thank you very much for taking the time to share such a detailed review of your stay with us at Hanu Reddy Residences, Wallace Gardens. We’re glad to hear that you found the room comfortable, enjoyed the breakfast and dinner,… Show more
Reviewed: 29 March 2025 · Stayed in March 2025
Verified reviewDear Savitha, Thank you for taking the time to share your feedback. We appreciate your stay with us and are glad you chose our property. We’re always striving to improve, and your rating helps us understand where we can do better. If there’s anything specific that you feel could have made your experience more enjoyable, we would love to hear your suggestions. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.
Dear Savitha, Thank you for taking the time to share your feedback. We appreciate your stay with us and are glad you chose our property. We’re always striving to improve, and your rating helps us understand where we can do better. If there… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewWell behaved staff.
Dear Singh, Thank you for your kind words. We're delighted to know you found our staff well-behaved and courteous. Your appreciation means a lot to us, and we look forward to welcoming you again soon!
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewOn a quiet side street
The room was spartan, not very decorated nor welcoming
Dear Caius, Thank you for sharing your feedback with us. We're glad you appreciated the peaceful location of our property, nestled on a quiet side street. We're sorry to hear that the room did not meet your expectations in terms of decor and ambiance. As a heritage-style residence, our design leans toward simplicity, but we understand the importance of making our rooms feel more warm and inviting. Your comments are valuable, and we will certainly look into ways to improve the overall guest experience and comfort. We truly appreciate your input, and we hope you'll consider staying with us again so we can offer you a more enjoyable experience.
Dear Caius, Thank you for sharing your feedback with us. We're glad you appreciated the peaceful location of our property, nestled on a quiet side street. We're sorry to hear that the room did not meet your expectations in terms of… Show more
Reviewed: 20 February 2025 · Stayed in January 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in February 2025
Verified reviewThe property is an old independent house with 5 bedrooms converted into a serviced residence. There are 3 rooms on the ground floor, along with a drawing and dining room. The property is a neat and quiet one with no frills, but essential facilities provided.
For the same price point and room size, a good hotel would have provided more facilities and comfort. For a services residence with basic facilities, the property was not value for money.
Dear Satish, Thank you for taking the time to share your detailed feedback. We truly appreciate your honest observations and are glad to hear you found the property neat, quiet, and equipped with the essential facilities. We understand your concerns regarding the value for money and the comparison with standard hotels. As a serviced residence in a heritage-style property, we aim to offer a homely and peaceful environment with personalized service — though we recognize this may differ from the amenities offered in larger hotel chains. Your feedback is important to us, and we will certainly take it into consideration as we continue working to enhance our guests’ overall experience and comfort. We hope to have the opportunity to welcome you again and provide a stay that better meets your expectations.
Dear Satish, Thank you for taking the time to share your detailed feedback. We truly appreciate your honest observations and are glad to hear you found the property neat, quiet, and equipped with the essential facilities. We understand you… Show more
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewGood choice of food and service. The property is located near to US Consulate etc.
Typical issues with older home or older hotels.
Dear Pradeep Noida, Thank you for taking the time to share your feedback. We're pleased to know you appreciated the variety of food and the service provided by our team. It's also great to hear that you found our location convenient, especially in relation to the U.S. Consulate. We understand your comments regarding the nature of older properties and appreciate your honest observation. While we strive to maintain the charm and character of our heritage building, we are continuously working on improvements to enhance our guests' comfort. We hope to welcome you again soon and provide you with an even better experience.
Dear Pradeep Noida, Thank you for taking the time to share your feedback. We're pleased to know you appreciated the variety of food and the service provided by our team. It's also great to hear that you found our location convenien… Show more
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewThe room was comfortable and the shower was separated by a wall and a curtain from the rest of the bathroom. There was a nice terrace on the first floor. The staff were helpful, especially Ranjan, who assisted us in getting tuk-tuks and advising us on shopping facilities. He also phoned our taxi driver when he was late coming to pick us up. Breakfast was adequate, with a choice of Indian or European food.
Everything was fine.
Dear Susan Elizabeth, Thank you for sharing your kind feedback. We’re delighted to hear that you found the room comfortable and appreciated the layout of the bathroom, as well as the terrace on the first floor. It’s especially heartening to know that our team, particularly Ranjan, was able to assist you and make your stay more convenient. We’ll be sure to pass along your appreciation to him — it will mean a lot! We’re also glad you enjoyed the breakfast options and found them to your liking. It was a pleasure having you with us, and we look forward to welcoming you again on your next visit to Chennai.
Dear Susan Elizabeth, Thank you for sharing your kind feedback. We’re delighted to hear that you found the room comfortable and appreciated the layout of the bathroom, as well as the terrace on the first floor. It’s especially heartening … Show more
Reviewed: 6 February 2025 · Stayed in February 2025
Verified reviewWe only had 2 nights here but enjoyed our stay. The staff were very friendly and helpful and charged us to another room after I had a minor issue with our first room. The two rooms we saw were basic but fine and they provide a kettle and tea bags. It was pretty quiet and we slept well. Breakfast was basic Indian curry but they also offered omelette which was nice. It’s a good location with lots of cafes and restaurants within walking distance. We went to a great Asian restaurant called Mama Goto Fusion for lunch and Little Italy restaurant almost opposite for dinner which was very good too though neither of which served alcohol . We found a bar that served alcohol nearby called Secret Story. For our sightseeing we used Red Taxi when we could which was very good and cheap and the odd tuk tuk. Something to note that whilst all the rooms had windows you can’t actually see out of them as they seem to be frosted glass and also covered with mozzie screen. I like to see out but it was only for 2. nights and we were out most of the days anyway. Would recommend .
Walking around that area the roads are a bit rough and busy during the day and not really any footpaths but hey that’s most of India.
Dear Ellie, Thank you so much for taking the time to share such a detailed and thoughtful review. We're glad to hear that you enjoyed your stay with us, even if it was just for two nights. It's wonderful to know our team could assist you promptly with the room change and that you found the staff friendly and helpful. We're happy you had a comfortable rest and appreciated the in-room amenities like the kettle and tea bags. We appreciate your comments about breakfast and are glad you liked the omelette option. Thank you also for highlighting our convenient location and for mentioning nearby restaurants and transport options—it will certainly be helpful for future guests! We’ve taken note of your observation about the windows and understand your preference for natural views. We’ll keep this in mind as we look for ways to enhance our guest experience. Once again, thank you for recommending us. We hope to welcome you back for a longer visit the next time you're in Chennai!
Dear Ellie, Thank you so much for taking the time to share such a detailed and thoughtful review. We're glad to hear that you enjoyed your stay with us, even if it was just for two nights. It's wonderful to know our team could assi… Show more
Reviewed: 29 January 2025 · Stayed in January 2025
Verified reviewGreat staff. Comfortable, spacious room. Satisfactory breakfast. Good location in a leafy area near many restaurants.
All was well.
Dear Adam, Thank you for taking the time to share your feedback. We're thrilled to hear that you found our staff great, the room comfortable and spacious, and the location convenient and pleasant. It's also wonderful to know that you enjoyed the breakfast. Your kind words mean a lot to us, and we hope to welcome you back for another enjoyable stay in the future!
Dear Adam, Thank you for taking the time to share your feedback. We're thrilled to hear that you found our staff great, the room comfortable and spacious, and the location convenient and pleasant. It's also wonderful to know that yo… Show more
Reviewed: 25 January 2025 · Stayed in January 2025
Verified review