Reviews of Hotel Highnest 3 stars
26-a TNHB Layout, Next to Ford compound, Befor Mahindra World City, 603204 Singapperumālkovil, India
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewI recently had the opportunity to stay at your hotel, and I would like to share my feedback regarding the experience. First of all, I sincerely thank you for permitting us an early check-in and for the kind words of welcome from Madam. even though you gave us little grace hour too on next morning, but before that we checked out from the premises,Your gesture was truly genuine, and I deeply appreciate it. The room itself was comfortable and well-arranged, and I especially wish to thank Mr. Ayush, who was the only staff member to greet us warmly with a smile and polite conversation. I was there for a treatment in chennai so we dint ask for WIFI. And about the breakgfast was it a complimentry one? we werer not aware of that,. Once again, thank you for the room and the early check-in permission. With a little attention to cleanliness and staff attitude, your hotel has the potential to offer a much more welcoming experience.
At the same time, I would also like to highlight certain issues that affected our stay: The bathroom condition was very poor with an unpleasant smell, similar to a dirty ditch. Cleaning did not appear to be properly done, as I even found a used shampoo packet, a glass cup, and an empty soap cover under the pipe. Most importantly, I noticed that the staff, including those who appeared to be senior or managerial, were not welcoming. There were no smiles or basic courtesies extended. Honestly, it felt as though my presence was being judged, as if I were staying without paying. For comparison, at other hotels such as VLS, or in Welcomme hotel of ITC even in the best and small budget hotel in SP Kovil staff are always polite, greet guests with a "Good Morning," and make guests feel comfortable. I would kindly request that your staff be trained to offer at least a simple smile once a day it makes a world of difference in hospitality.
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewRoom and location fine
Toilet not clean.food facility also not upto the mark.
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewRoom was good I fell small alternation in bathroom required bcoz wash basin had crack
Reviewed: 29 May 2025 · Stayed in March 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 9 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 19 February 2025 · Stayed in February 2025
Verified reviewExcept cook all other staff's behaviour was not good at all there is no restaurant service at night. This hotel is not family friendly
Dear Karthik, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. Guest satisfaction is very important to us, and we will address your concerns with our team to improve our service. Regarding dining options, our in-house restaurant operates until 10 PM, and beyond that, guests can explore a variety of nearby restaurants or conveniently order through Swiggy and Zomato. We also want to set the right expectations—Hotel Highnest is a 2-star hotel in an industrial town, and our services are designed to provide a comfortable and budget-friendly stay. While we may not offer the same amenities as a 4-star or 5-star property, we always strive to deliver the best possible experience within our category. We truly appreciate your input and hope to have the opportunity to serve you better in the future. Best regards, Aravind Hotel Highnest
Dear Karthik, Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet expectations. Guest satisfaction is very important to us, and we will address your concerns with our team to improve our service. Reg… Show more
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewNothing
Unclean rooms and bathrooms, unprofessional staff, pathetic food
Dear Thomas, We deeply regret to hear about your disappointing experience at our hotel. Your feedback is invaluable to us, and we sincerely apologize for the issues you encountered, including the cleanliness of the rooms and bathrooms, the professionalism of our staff, and the quality of the food. This is certainly not the standard of service we strive to provide, and we are committed to addressing these concerns immediately. We would greatly appreciate the opportunity to make things right. Please feel free to contact us directly at aravind@stardotstar.in so we can discuss your experience and work towards a resolution. Thank you for bringing this to our attention, and we hope to have the chance to restore your trust in us. Sincerely, Aravind G
Dear Thomas, We deeply regret to hear about your disappointing experience at our hotel. Your feedback is invaluable to us, and we sincerely apologize for the issues you encountered, including the cleanliness of the rooms and bathrooms, the… Show more
Reviewed: 18 December 2024 · Stayed in December 2024
Verified reviewReviewed: 3 December 2024 · Stayed in December 2024
Verified reviewReviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 24 August 2024 · Stayed in July 2024
Verified review_
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Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewNothing to like
Everything
Reviewed: 14 August 2024 · Stayed in August 2024
Verified reviewNothing really
Felt unsafe as someone rang my bell late at night. The service folks barely spoke Tamil or English and they absolutely had no skills .
Dear Raddesh, Thank you for bringing this to our attention, and we sincerely apologize for the distressing experience you had. Your safety and comfort are our top priorities, and we are sorry that this was not reflected during your stay. We understand how unsettling it must have been to have someone ring your bell late at night, and we are already looking into this to ensure it does not happen again. Additionally, we regret that our service team did not meet your expectations in terms of communication and skills. We will be conducting additional training to address these concerns and improve our services. Please know that we take your feedback seriously, and we would like to make it right. If you're open to it, we would appreciate the opportunity to discuss this further and ensure your concerns are fully resolved. Thank you for giving us the chance to improve, and we hope to have the opportunity to serve you better in the future. Best regards, Aravind G, +91 9840059095. Highnest Hotels StarDotStar Hospitality Services.
Dear Raddesh, Thank you for bringing this to our attention, and we sincerely apologize for the distressing experience you had. Your safety and comfort are our top priorities, and we are sorry that this was not reflected during your stay. … Show more
Reviewed: 29 July 2024 · Stayed in July 2024
Verified reviewReviewed: 18 July 2024 · Stayed in July 2024
Verified reviewThe Hotel is away from the city hustle & bustle. Cool and Quit. The rooms has got antique furniture and lamp shades adding to beauty of rooms.
As the property is old and maintenance is required now. Basis modern facilities are required such following. 1. Electric kettle in room with tea coffee packets. 2. Food needs to be improved, so that room occupants can have better food options. 3. Once a week visit to Hotel management person to Highnest for regular feedback.