Reviews of Hilton Garden Inn New Delhi/Saket 4 stars
A4, DLF Avenue Saket District Centre, Saket, 110017 New Delhi, India
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewExcelled
Keep it up
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation and breakfast were excellent. Front desk staff, especially Nandita, was very efficient, polite and helpful.
The property was old and except for the reception area it looked stale and dirty. Service (housekeeping as well as in-room dining) was very poor. Did not get value for money... a much better hotel in the neighbourhood was available for the same price
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation, Connection to the shopping, breakfast They allowed us a very early check in
We were places at the 3rd floor where there ir a big lobby with sofás that they were frequently visited by small kids shouting a lot..
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThanks bhavay and submit
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewEverything was great Specially the front desk Chavi, Moli and Gaurav they made us feel like home. Food was amazing, even the jacuzzi on 3rd floor was great.
Cleaning Staff needs more training.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewGood Breakfast and a fantastic location
Shower area. Too small and slippery. Lighting in the room very less and dull. Cannot read a newspaper with this lighting.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThanks Nandita,Gaurav &Moli
Dear Choden, Thank you for taking the time to share your perfect feedback regarding your recent stay with us at Hilton Garden Inn, Saket. We are delighted to know that you enjoyed every aspect of your experience and rated us so highly across all categories. Your kind words of appreciation for Nandita, Gaurav, and Moli mean a great deal. I will personally share your compliments with them — such recognition encourages our team to continue delivering exceptional service. We truly look forward to welcoming you back for another memorable stay. Warm regards, Raj Singh General Manager Hilton Garden Inn, Saket
Dear Choden, Thank you for taking the time to share your perfect feedback regarding your recent stay with us at Hilton Garden Inn, Saket. We are delighted to know that you enjoyed every aspect of your experience and rated us so highly acro… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewHotel is in a great location with lots of shopping options and eateries around. The staff is really helpful and has great attitude, especially the front desk and the security staff. They go beyond their way to make you happy and comfortable.
AC didn't seem to work properly in the restaurant. Was too hot during the breakfast time.
Dear Susan, Thank you for your wonderful feedback and perfect ratings. We are delighted to know you enjoyed our location and found our staff helpful and attentive. I apologize for the inconvenience caused by the AC in the restaurant during breakfast, and we have shared your comments with our team to ensure this is addressed promptly. We look forward to welcoming you back for another comfortable stay. Warm regards, Raj Singh General Manager
Dear Susan, Thank you for your wonderful feedback and perfect ratings. We are delighted to know you enjoyed our location and found our staff helpful and attentive. I apologize for the inconvenience caused by the AC in the restaurant during… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewBhavay- he was very helpful and made sure our check in- che k out was smooth! Thanks
Dear Doshi, Thank you for your excellent feedback and perfect ratings. We’re delighted that Bhavay could make your check-in and check-out smooth, and your kind words have been shared with him. We look forward to welcoming you back soon! Warm regards, Raj Singh General Manager
Dear Doshi, Thank you for your excellent feedback and perfect ratings. We’re delighted that Bhavay could make your check-in and check-out smooth, and your kind words have been shared with him. We look forward to welcoming you back soon! W… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThanks bhavay and nandita
Dear Manvendra, Thank you for your wonderful feedback and for rating us so highly across all categories. We are truly delighted to know that you had such a pleasant stay with us at Hilton Garden Inn, Saket. Your kind appreciation for Bhavay and Nandita is greatly valued. I will be sure to share your words with them, as recognition like this motivates our team to continue delivering memorable experiences. We look forward to welcoming you back soon. Warm regards, Raj Singh General Manager Hilton Garden Inn, Saket
Dear Manvendra, Thank you for your wonderful feedback and for rating us so highly across all categories. We are truly delighted to know that you had such a pleasant stay with us at Hilton Garden Inn, Saket. Your kind appreciation for Bhav… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThanks bhavay and nandita
Dear Rio, Thank you for sharing such wonderful feedback about your recent stay with us at Hilton Garden Inn, Saket. We are delighted to know that you had a perfect experience and rated us so highly across all parameters. Your kind words of appreciation for Bhavay and Nandita mean a lot — we are proud to have such dedicated team members who always go the extra mile to ensure our guests feel welcomed and cared for. I will personally share your compliments with them, as I am sure it will encourage them further. We look forward to welcoming you back soon for another memorable stay. Warm regards, Raj Singh General Manager Hilton Garden Inn, Saket
Dear Rio, Thank you for sharing such wonderful feedback about your recent stay with us at Hilton Garden Inn, Saket. We are delighted to know that you had a perfect experience and rated us so highly across all parameters. Your kind words o… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff & Location
Its disaster with Facilities, cleanness comfort when comparing to Other Hilton Brands across globe.
Dear Mir Mujadil, Thank you for sharing your feedback. I sincerely apologize for the inconvenience caused due to multiple room changes and AC issues, as well as your dissatisfaction with the cleanliness, facilities, and comfort during your stay. This is certainly not the experience we aim to provide our guests, and I regret that we fell short of your expectations. Your comments have been shared with our maintenance and housekeeping teams, and we are taking immediate measures to address these concerns. We truly value your feedback, as it helps us improve and maintain the standards expected from a Hilton property. We hope you will consider giving us another opportunity to provide a much-improved experience in the future. Warm regards, Raj Singh General Manager
Dear Mir Mujadil, Thank you for sharing your feedback. I sincerely apologize for the inconvenience caused due to multiple room changes and AC issues, as well as your dissatisfaction with the cleanliness, facilities, and comfort during your… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewThe location is good. The breakfast buffet has a decent selection of western and Indian dishes.
The attitude of the staff was really bad. We ordered room service and there was a strand of hair in it. When asked to change, they brought us a fresh meal but the staff went on to blame us for the hair in it. Very very unprofessional and highly inappropriate. Another time we ordered a smoothie and they didn’t even register our order. Upon calling them after 45 minutes, the person very nonchalantly said sure let me make it. We had to call three times over two days for our laundry to be finally picked up.
Dear Sagar, Thank you for sharing your feedback. I sincerely apologize for the multiple inconveniences you experienced during your stay, particularly with the room service, smoothie order, laundry service, and the behavior of our staff. This is not the level of service we aim to provide, and I am deeply sorry for the unprofessional experience you encountered. Please be assured that your comments have been shared with the relevant teams, and immediate corrective actions are being taken to prevent such incidents in the future. We truly value your feedback, as it helps us improve and uphold the standards our guests expect. We hope you will consider giving us another opportunity to provide you with a seamless and enjoyable stay. Warm regards, Raj Singh General Manager
Dear Sagar, Thank you for sharing your feedback. I sincerely apologize for the multiple inconveniences you experienced during your stay, particularly with the room service, smoothie order, laundry service, and the behavior of our staff. Th… Show more
Reviewed: 24 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe hospitality of the staff was amazing
The property is a bit old and rusty in some aspects
Dear Jaykumar, Thank you for sharing your valuable feedback with us. We are delighted to know that you appreciated our hospitality and that Chhavi and Nandita were able to make your stay comfortable. Your kind words have been shared with them and the entire team. We also take note of your comments regarding the property being a bit old in some aspects. Please be assured that we are working on continuous improvements to enhance the overall guest experience. We look forward to welcoming you back soon. Warm regards, Raj Singh General Manager
Dear Jaykumar, Thank you for sharing your valuable feedback with us. We are delighted to know that you appreciated our hospitality and that Chhavi and Nandita were able to make your stay comfortable. Your kind words have been shared with t… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe property is nice and the staff is really very helpful and polite especially the manager Bhavay and attendants Nandita, Chavi and Rashi. Thank you so much for your hospitality.
Dear Guest, Thank you for your wonderful feedback and perfect ratings. We are delighted to know you enjoyed your stay and found our team helpful and polite. Your kind words for Bhavay, Nandita, Chhavi, and Rashi have been shared with them, and they are truly encouraged by your appreciation. We look forward to welcoming you back for another memorable stay. Warm regards, Raj Singh General Manager
Dear Guest, Thank you for your wonderful feedback and perfect ratings. We are delighted to know you enjoyed your stay and found our team helpful and polite. Your kind words for Bhavay, Nandita, Chhavi, and Rashi have been shared with them,… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThanks bhavay
Dear Greg, Thank you for your perfect ratings and kind words. We’re delighted you had a great stay, and your appreciation for Bhavay has been shared with him. We look forward to welcoming you back soon. Warm regards, Raj Singh General Manager
Dear Greg, Thank you for your perfect ratings and kind words. We’re delighted you had a great stay, and your appreciation for Bhavay has been shared with him. We look forward to welcoming you back soon. Warm regards, Raj Singh General Man… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWonderful hospitality we experienced here....for the very first time we feel hotel like a home without any inconvenience...Especially i want to thank Mr Bhavay,Ms Nandita & Ms Rashi. I would say thanks to these people.
Dear Mohammad, Thank you for your wonderful feedback and perfect ratings. We are delighted to know that you felt at home during your stay with us. Your kind words for Bhavay, Nandita, and Rashi have been shared with them, and they are thrilled to have made your experience so special. We look forward to welcoming you back for another memorable stay. Warm regards, Raj Singh General Manager
Dear Mohammad, Thank you for your wonderful feedback and perfect ratings. We are delighted to know that you felt at home during your stay with us. Your kind words for Bhavay, Nandita, and Rashi have been shared with them, and they are thri… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified review