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Reviews of Holiday Inn Cochin by IHG 5 stars

NH Bypass, Chakkarparambu Junction, Vennala, Ernakulam, 682028 Cochin, India

#76 of 249 hotels in Cochin

Guests' Choice

Review score

Based on 1930 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.8

  • Facilities

    8.5

  • Staff

    8.9

  • Value for money

    8.3

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 29 August 2025

    9.0
    Enjoyable and convenient
    • Business trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights

    The breakfast spread was enjoyable, featuring different main dishes daily. Its central location in the city made commuting easy. I would choose the Holiday Inn for my next visit.

    Stayed in August 2025

  • Reviewed: 27 August 2025

    9.0
    Superb
    • Business trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    Nothing to complain about. Everything was good.

    Location is good. Not too far from Lulu Mall. Breakfast was exceptional, and so was dinner. Friendly staff.

    Stayed in June 2025

  • Reviewed: 24 August 2025

    9.0
    Nice Hotel with friendly staff
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Apart from the bland pizza, there's nothing to complain about! You would do well, investing in a better oven, to serve a crispy pizza!

    The staff was very friendly and tried to accommodate my every need! If I ever travel back to Kochin, I would stay there again! Thank you!

    Stayed in August 2025

  • Reviewed: 22 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    Buffet for breakfast, lunch, and dinner, absolutely delicious.

    Stayed in June 2025

  • Reviewed: 22 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    The room AC was not having much cooling. But later when put into auto mode, it was ok. Someone should have explained how to use the AC to get the maximum cooling.

    Room was spacious and clean. The breakfast buffet was good with many varieties of dishes. The pool was very neat and well maintained. The valet parking was good. The staff was very friendly and helpful.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premium King Room
    • Stayed 2 nights

    Stinky smell near the head side of the bed, which should be probably due to some leakage in the pipeline of the washroom

    Location is wonderful, In the heart of the city with access to most of the important places in and around the city, very nice Breakfast and the staffs in the front desk, greeting staffs who were outside the hotel and restaurant staffs were exceptional. Anu mole from the front desk helped in every possible way to make things comfortable for my family overall a good experience.

    Stayed in July 2025

  • Reviewed: 20 August 2025

    9.0
    Good Hotel, Predictable Experience
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    For a hotel of this stature and in today's world, I am absolutely surprised that rooms still keep plastic kettle. It is absolutely toxic to heat water in plastic kettles. If I choose not to stay next time, it will be exclusively because of the plastic kettle. The bathrooms need a soap stand if guests do not want to use the soaps provided by the hotel.

    The breakfast, lunch and dinner spread was great ! The choice of menu was predictable. They could do with some variety. The food was tasty, the restaurant staff were very helpful. The juice / soft drink at the buffet was very flavourless and cheap. For a hotel of this stature, you could do significantly better. The room was spacious, linen clean and hygienic. The bathrooms however were quite small. The staff were the best part of the hotel - whether at check in desk, or at the restaurant or the kerb. They were absolutely warm, pleasant and helpful !

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff were so courteous

    Stayed in August 2025

  • Reviewed: 18 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights

    Buffet could have been better.

    The staff was exceptional, very friendly and professional. Service was very prompt. The room was excellent and the facilities were very clean.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    9.0
    I had a comfortable and pleasant experience staying in HI. Will choose to stay here again
    • Leisure trip
    • Solo traveller
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Location its crowded outside

    Breakfast was excellent , rooms were clean and comfortable

    Stayed in August 2025

  • Reviewed: 12 August 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The Beefdish with the Malabar parotta was fantastic

    Stayed in August 2025

  • Reviewed: 6 August 2025

    8.0
    Comfortable
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The front desk staff may seem a little stuck up

    The property was located close to Lulu mall and the surrounding shops and eateries so it’s easy to get around from.

    Stayed in July 2025

  • Reviewed: 4 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    there was an unpleasant odour throughout the hotel. Also, there was no bathtub in the bathroom, which was a bit disappointing.

    The lobby was spacious, and the staff was very welcoming, location not very far from LuLu.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Good location, amazing food& value for money.

    Stayed in August 2025

  • Reviewed: 4 August 2025

    9.0
    Value for money
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Front desk, couple of counters were empty during peak hours..took some time for our turn although counters with no staff.

    Value for money Food

    Stayed in August 2025

  • Reviewed: 2 August 2025

    9.0
    Read comments.
    • Leisure trip
    • Solo traveller
    • Standard Room
    • Stayed 4 nights

    The price. It's still too expensive.

    I had a great stay at Holiday Inn Cochin! The place is super clean, modern, and really comfortable. The room was spacious with a very cozy bed – I slept like a baby. The staff were friendly and helpful throughout – check-in was smooth, and they were always around if I needed anything. The breakfast buffet was awesome, with a nice mix of Indian and Western dishes. I also really liked the pool area – well maintained and great for relaxing. Plus, the location is convenient, close to the city but still peaceful. Overall, it was a super comfortable and easy stay. Would definitely come back the next time I’m in Kochi!

    Stayed in July 2025

  • Reviewed: 28 July 2025

    9.0
    I had an absolutely wonderful stay at the Holiday Inn Cochin. From the moment I arrived, I was greeted with warm smiles
    • Leisure trip
    • Solo traveller
    • Standard King Room - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Front desk staffs can be more accommodative and genuine smile.

    Room and cleanness.

    Stayed in July 2025

  • Reviewed: 27 July 2025

    9.0
    We really enjoyed the stay and the breakfast was excellent.
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, we really enjoyed our stay,

    Location and staff services

    Stayed in July 2025

  • Reviewed: 24 July 2025

    8.0
    Convenient and comfortable
    • Leisure trip
    • Couple
    • Standard King Room - High Floor/Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Nil

    Convenient and comfortable. Good location

    Stayed in July 2025

  • Reviewed: 20 July 2025

    9.0
    Everything very good, except for the car parking
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    I normally don't allow the staff of any hotel to drive my car for parking. I was told that I cannot park myself and hotel staff took the car to hotel parking and brought back at the time of checkout. After reaching home I found that there was scratches on the rear corners happened from the drivers who took the car to parking. There was no scratches in my new Jeep Meridian car when it was handed over to the hotel drivers. Few years back, I had seen the rough and careless way of driving by the hotel staff in Abu Dhabi five star hotel when I was driving myself to the car parking floor. They just jump the speed breakers without breaking.

    Breakfast was excellent and all the staff in the restaurant were very friendly and helpful.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    7.0
    Good location with a decent-sized room and a nice breakfast spread. The infrastructure feels a bit worn out, but overall
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Feels slightly worn out.

    Great Location.

    Stayed in July 2025

  • Reviewed: 18 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room - High Floor
    • Stayed 1 night
    • Submitted via mobile

    Everything about the property was good from the check in to check out, the buffet had good spread and was tasty. The front office staff especially Aparna was helpful during our checkin process

    Stayed in July 2025

  • Reviewed: 11 July 2025

    9.0
    Short and sweet stay
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The wooden cupboards are a bit hard to open and I did get a small injury.

    The property is centrally located and it took us 31 minutes to reach from the airport at 8pm. The restaurant served very good food at dinner and the breakfast was delicious

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Prime Location
    • Leisure trip
    • Group
    • Standard King Room - High Floor/Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nil

    Friendly staff

    Stayed in July 2025

Showing 1 – 25

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