8.3

Reviews of Holiday Inn Katra Vaishno Devi by IHG 4 stars

RLDA Plot, Katra Railway Station Road, Reasi, 182301 Katra, India

  • Anjali

    Reviewed: 5 September 2025 · Stayed in August 2025

    Verified review

    Location is near to the railway station and staff was polite and proactive and listen to our request. Stay was comfortable and peaceful. We did not take breakfast during our stay.

    Food was expensive.

    Property response:

    Dear Valued Guest, Greetings from Holiday Inn Katra Vaishno Devi!! Thank you for your valuable feedback and taking out time to share your experience on the social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Holiday Inn Katra Vaishno Devi. Warm Regards Gaurav Sharma General Manager

    Dear Valued Guest, Greetings from Holiday Inn Katra Vaishno Devi!! Thank you for your valuable feedback and taking out time to share your experience on the social platform. All of us are delighted that we could ensure a comfortable stay dur… Show more

    Holiday Inn Katra Vaishno Devi by IHG
    5 September 2025
  • Nirantak

    Reviewed: 28 August 2025 · Stayed in July 2025

    Verified review
  • 7.0 Good
    Bijayasree

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Sushil

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Wasan

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
  • Aman

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review

    Location , Food n Atmosphere

    No free Drop to Banganga

    Property response:

    Dear Valued Guest, Greetings from Holiday Inn Katra Vaishno Devi!! Thank you for your valuable feedback and taking out time to share your experience on the social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Holiday Inn Katra Vaishno Devi. Warm Regards Gaurav Sharma General Manager

    Dear Valued Guest, Greetings from Holiday Inn Katra Vaishno Devi!! Thank you for your valuable feedback and taking out time to share your experience on the social platform. All of us are delighted that we could ensure a comfortable stay d… Show more

    Holiday Inn Katra Vaishno Devi by IHG
    19 August 2025
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  • Rekha

    Reviewed: 19 August 2025 · Stayed in July 2025

    Verified review
  • Vikas

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Sangeeta

    Reviewed: 16 August 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Puri

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review
  • Abhilash

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    The location of the property is perfect , there is a mall and railway station next to it making it really convenient. I check-in at the hotel on 10 Aug 12pm.. the front office staff who was there at the time she was really sweet and kind . I don’t remember her name but big thanks to her for making out stay really comfortable

    Property response:

    Dear Valued Guest, Greetings from Holiday Inn Katra Vaishno Devi!! Thank you for your valuable feedback and taking out time to share your experience on the social platform. All of us are delighted that we could ensure a comfortable stay during your visit. Thank you once again for your stay and your feedback and look forward to welcoming you back to Holiday Inn Katra Vaishno Devi. Warm Regards Gaurav Sharma General Manager

    Dear Valued Guest, Greetings from Holiday Inn Katra Vaishno Devi!! Thank you for your valuable feedback and taking out time to share your experience on the social platform. All of us are delighted that we could ensure a comfortable stay d… Show more

    Holiday Inn Katra Vaishno Devi by IHG
    14 August 2025
  • See the hotel
  • 7.0 Good
    Mandar

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review

    Food was decent not very great.

    Property response:

    Dear Valued Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn KATRA VAISHNO DEVI. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Gaurav Sharma General Manager

    Dear Valued Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn KATRA VAISHNO DEVI. I would like to start by apologizing to you for not meeting your expectations. We st… Show more

    Holiday Inn Katra Vaishno Devi by IHG
    13 August 2025
  • Ananda

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Dr

    Reviewed: 10 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • 7.0 Good
    Vivek

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review
  • Santosh

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review
  • Sachin

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review
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  • Saransh

    Reviewed: 2 August 2025 · Stayed in July 2025

    Verified review
  • Vaidyanathan

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review
  • Raushan

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
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  • Indrabhan

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
  • Neeraj

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Breakfast was decent

    Both rooms had A/C problem and not cooling rooms below 26deg celcius. Basic things were missing in toilet and had to be asked. Staff didn't help in getting a room at higher floor inspite of asking for it. Reception staff wasn't helpful at all.

    Property response:

    Dear Valued Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn KATRA VAISHNO DEVI. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Sincerely, Gaurav Sharma General Manager

    Dear Valued Guest, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn KATRA VAISHNO DEVI. I would like to start by apologizing to you for not meeting your expectations. We s… Show more

    Holiday Inn Katra Vaishno Devi by IHG
    26 July 2025
  • Arjun

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review
  • See the hotel
  • Sangeeta

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review
  • Showing 1 - 25

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