Reviews of Hyatt Regency Kolkata 5 stars
JA-1 Sector III, Salt Lake City, 700098 Kolkata, India

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewIt looks very grand and has the globally recognised name
The hotel was without water for the entire day when I was staying here. The staff tried to answer my questions but without being able to provide any estimates or solutions. Being without water for 24 hours is very difficult. This negatively impacted my work trip
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewCleanliness and comfort of satying
all were good...
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of Hyatt Regency Kolkata, I look forward to welcoming you back soon. Warm Regards, Team Hyatt Regency Kolkata
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successf… Show more
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewIt’s location
Temperament of staff
Dear Guest, Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! It is extremely disheartening to know that we were not able to create an inspirational experience for you during your most recent stay with us. Your feedback about your experience and the services at the hotel has been taken up quite seriously and immediate corrective actions have been initiated to ensure that such instances do not recur. May I humbly request you to kindly accept our most sincere apologies for the inconvenience caused and to treat this experience in isolation not reflective of our service standards that we are known for. I implore you to provide us with another opportunity to showcase and deliver the true Hyatt bespoke experience. Best Regards, Team Hyatt Regency Kolkata
Dear Guest, Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! It is extremely disheartening to know that we were not able to create an inspirational experience for you during your most rec… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLiked the cleanliness of the room and hotel , staff is very nice and they understand the need of customer
Clarity of Lounge timings was not told clearly at the time of booking
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of Hyatt Regency Kolkata, I look forward to welcoming you back soon. Warm Regards, Team Hyatt Regency Kolkata
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successf… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was good and ther serving staff was awesome. The location of the property was prime.
There is nothing to hide everything was good and perfectly placed.
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of Hyatt Regency Kolkata, I look forward to welcoming you back soon. Warm Regards, Team Hyatt Regency Kolkata
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successf… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation and cleanliness were excellent
Food and Boofey facitlities were worst ever
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of Hyatt Regency Kolkata, I look forward to welcoming you back soon. Warm Regards, Team Hyatt Regency Kolkata
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successf… Show more
Reviewed: 23 August 2025 · Stayed in May 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEverything
Everything
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of Hyatt Regency Kolkata, I look forward to welcoming you back soon. Warm Regards, Team Hyatt Regency Kolkata
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successf… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewAffordable Accessible Hotel
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of Hyatt Regency Kolkata, I look forward to welcoming you back soon. Warm Regards, Team Hyatt Regency Kolkata
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successf… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewFront desk incharges were extremely helpful and it looks like a legacy everytime I visit the property. House keeping Mr Dipankar is a gem of a person
Bit more equal hospitality to each guest at the time of breakfast by the managers Though young people at service were extremely well behaved
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of Hyatt Regency Kolkata, I look forward to welcoming you back soon. Warm Regards, Team Hyatt Regency Kolkata
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successf… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewBuffet breakfast, dinner, pool, gym, tennis court.
My room was quite small and we were family of four. The pillows were too thin and couldn’t get sound sleep.
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successful in achieving this during your recent visit. We are so glad you enjoyed the services and offerings during your time with us. Your kind words of encouragement have been shared with the team and they are thrilled to receive this recognition of their hard work. On behalf of the entire team of Hyatt Regency Kolkata, I look forward to welcoming you back soon. Warm Regards, Team Hyatt Regency Kolkata
Dear Guest, Greetings! Thank you very much for choosing Hyatt Regency Kolkata and taking the time to share your experience! We make every effort to ensure your visit is a truly inspired one and we are delighted that we have been successf… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified review