Istana Resorts And Spa, 1 AJC Bose Road, Lal Kothi Road, Darjeeling, 734102 Darjeeling, India
#21 of 81 hotels in Darjeeling
Guests' ChoiceBased on 85 hotel reviews
8.2Cleanliness
8.9
Comfort
8.8
Location
8.4
Facilities
8.5
Staff
8.5
Value for money
8.1
Free Wifi
10.0
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End of dialog contentReviewed: June 24, 2025
Utkarsh
IndiaBathroom was a little small. Heater took time for water to heat up.
Buffet, WiFi, location, ambience
Stayed in June 2025
Reviewed: May 19, 2025
Rahul
IndiaThe timing of the breakfast and dinner. They start only at 8am and 8pm respectively. For most tourist attractions you must leave by 8:30 to avoid the traffic and crowd and it becomes difficult to have breakfast and the leave. It would be good if they change it 7am and 7pm
The property was very good and comfy. Food was very tasty and one to keep in mind is it's a veg restaurant.
Stayed in April 2025
Reviewed: April 16, 2025
Atul
IndiaGreat experience and comfort Family room was awesome
Stayed in April 2025
Reviewed: April 15, 2025
Rahul
IndiaThe stay was good and rooms were clean. It was as it looks in the pic. Food is very good and it’s a complete veg food. Only issue I had with the place was their breakfast starts at 8am and most cab drivers insist on starting by 8:15 to visit the place to beat the traffic and with breakfast starting at 8 it becomes difficult to have breakfast at the hotel. It would be good if they start by 7:30 am
Stayed in April 2025
Reviewed: April 2, 2025
Pattanaik
IndiaRestaurant is only vegetarian with limited options only.
Rooms are spacious, clean and comfortable. Staffs are nice 👍.
Stayed in April 2025
Reviewed: December 31, 2024
Debopriyo
IndiaThe room conditions are poor.The heater is too small for a big room.The paint works are pretty poor.It was like done in a hurry.I mean 6500 everynight anyone should expect more .The main problem is their non availibility of Nonveg foods in the inhouse restaurants.
The location.the exterior of the property and the views are too good.At a congested place like Darjeeling this hotel is a must look out for the tourists who wants to be at a place where things are distant from the crowd and ofcourse have to mention the view of Kangchenjunga.It was memorising.
Stayed in December 2024
Reviewed: December 23, 2024
Dath
Indiacan add warm sheets for beds and heater in rooms during winter
Stayed in December 2024
Reviewed: October 23, 2024
Syed
IndiaInclusion of non veg
Break fast was good. Could be better if non veg is included
Stayed in October 2024
Reviewed: May 15, 2024
Bharat
IndiaService of hotel about water bottles about toiletries were poor.
Food & specially Sharmaji's quick sevice.
Stayed in May 2024
Reviewed: May 11, 2024
Satyendra
IndiaBathroom looked outdated and was a bit smelly.
Luxury at good price. The rooms were good, staff good and services were nice. View from the balcony was amazing.
Stayed in May 2024
Reviewed: November 6, 2023
Ankur
IndiaThe Dining experience was also outstanding. Additionally all services is remarkable. Thank you 🙏
Thank you to the entire staff for making us stay so memorable
Stayed in November 2023
Reviewed: October 16, 2023
Avik
AustraliaRoom could have been cleaner, not up to the mark for a 4 star property.
The location and view from the property is very good. The terrace area is quite large and ideal for kids to run around. A 5 star rating for the staffs, they were amazing. Buffet breakfast were also very good quality and enough options for everyone.
Stayed in October 2023
Reviewed: April 30, 2023
Partha
Saudi ArabiaToilet - no shower curtains in the toilet. Makes the whole toilet wet while having a shower. Also one wall facing outwards had a glass window with no curtains. Due to this the toilet had no privacy. Curtains need to be put on these windows
Excellent room. Very good view. Good and polite staff.
Stayed in April 2023
Reviewed: April 12, 2023
Fabiola
SpainThe staff wasn't always helpful as they should be. We had to keep asking for help/services even talking to them several times, on the phone or presentially
Breakfast was nice, and the variety and quality of the different dishes were excellent. Also, the sights of the hotel (room, dining room, and some common spaces) were stunning.
Stayed in April 2023
Reviewed: March 11, 2023
Shareef
IndiaStaff could have better behaviour
Complimentary breakfast was Delicious
Stayed in March 2023
Reviewed: February 2, 2023
Shravanti
IndiaThe room we checked into for first night was in terrible condition with plaster peeling & falling out from ceiling to bed/ floor. We had 3 rooms- one was changed, but the other 2 remained as is- appeared like no one inspected or cleaned up before allotting. We complained to the manager next morning & he was very kind to promptly change our rooms to better ones on a different floor. The next 2 nights were very comfortable. We are happy the manager took immediate action.
Breakfast was excellent, but was only vegetarian- no eggs etc.
Stayed in January 2023
Reviewed: October 24, 2022
Rupsa
IndiaJust aswame.everything is so so good
Nice hotel nice place &its atmosphere is so good.
Stayed in October 2022
Reviewed: August 16, 2025
Chandan
IndiaNothing Staff very bad unprofessional
Nothing
Stayed in August 2025
Reviewed: May 2, 2025
Sneha
IndiaExcellent service
Stayed in April 2025
Reviewed: April 4, 2025
Mukherjee
IndiaLocation is very good
Stayed in April 2025
Reviewed: February 17, 2025
Nikita
IndiaThe property is located at a great location and all the staff members are very helpful and polite. Had an amazing stay. We had breakfast included in the stay and it was more than worth it.
Stayed in February 2025
Reviewed: September 24, 2024
Dr
IndiaInside the room specially bathroom - not maintained
External environment
Stayed in September 2024
Reviewed: May 3, 2024
Shaibal
IndiaNothing
Good
Stayed in March 2024
Reviewed: January 15, 2024
&tools
IndiaI think..the hotel must it self have to arrange cabs .. for their client .. because we don’t get cabs from the location .. as it’s walkable distance to mall road ..but due to ups and downs ..its difficult to walk ..
View of K2..and the prime location .. I think no other hotel in Darjeeling will be having this view,next the rooms and the property its value for money .. 100 percent its worth .. each and everything no drawbacks ,you will really enjoy your stay ..
Stayed in January 2024
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