Some attractive offer with executive suit room . But staff r not asking for that offer , and we lost our offer . I think u need more carefully handle this matter. Because this is not only matter of ITC Morya reputation, but also reputation of our cuntry India . Because hear stay not only normal public , but also hole world prestigious person . So please I request to you, check this matter .

Acomodation, food quality is amazing 👌 .

Stayed in August 2025

Had to wait for a room to be available after checking in. However, as a gesture we got a complimentary upgrade.

Exceptionally large spead, personalised service from the staff.

Stayed in August 2025

No issue

Everything was good

Stayed in August 2025

The hotel was exceedingly busy, so the check in took an hour. It was exhausting after a long day of travel. When I got to my room there was strong chemical/ paint smell that seeped through the vents. Could only change the room the following morning to the next wing where the smell did persist albeit a lot less.

The service and staff were exceptional. From the reception, duty manager, booking team, restaurants and housekeeping. Exceptional service

Stayed in August 2025

The location of my room and the view from the room

Everything.. especially Bukhara lunch

Stayed in July 2025

Not right level of hospitality particularly during breakfast where staff were overwhelmed perhaps due to busy day

Pool and lobby

Stayed in July 2025

Bukara not as it used to be.

Good hotel

Stayed in July 2025

nothing to say

hotel staff are very good, food in the restaurant & breakfast is very good

Stayed in July 2025

Property is quite compact. Even indoor is not much bigger to roam around. Pool area was bit smaller as compare to other 5 star Property like Taj Palace. But seprate pool for kids was very well defined according to kids safety. Even there was no evening performance on piano etc .

Room was so spacious. There was coffee maker and weighing machine. Which was great. It was easy to access all the provided facility in room. Complementary cake nd flower decor was amazing. Food was great, especially the chaat delicacies. My kid enjoy the fullest meal. Which was more satisfying. Great service, food nd room.

Stayed in July 2025

Bathroom Cleanliness, clean under the cabinets

Bathroom cubicles were small and not very clean.

Stayed in July 2025

The traffic snarls outside the hotel gates, as detailed above.

Almost everything about the hotel was exceptional, including breakfast, staff behaviour, cleanliness etc. But what really put you off are the long traffic snarls right outside the hotel gates, which make your entrance and exit, especially during the peak office hours, really painstaking. May be you can take this up with the relevant government authorities and find some way out.

Stayed in July 2025

Nothing

Cool staff were very helpful & kind particularly Rakesh- house keeping

Stayed in July 2025

My reservation made two weeks before did not reflect in their system for some strange reason. However the customer service worked hard to resolve the issue and provided me with complimentary cake and wine for my wife’s birthday.

The rooms were comfortable. The food was delicious.

Stayed in July 2025

Nothing

Swimming pool

Stayed in June 2025

Like missing shower caps and the weighing machine not working in the room. Either it could be removed or should be checked.

Location and view. Breakfast options were also good with good service.

Stayed in June 2025

Mattress comfort

Good breakfast Great food at Dum Phukt

Stayed in June 2025

Team at the reception would do better by being a it warm to customers.

Breakfast spread was good. Some items were repeated every day...which could be avoided. The hospitality in the restaurant was really good with all the staff putting their best. Duty Manager Ayush was at his absolute best ...trying to do whatever he could for our comfort. Young guy....deserves all the praise. Concierge were really good and helpful...

Stayed in May 2025

Still old construction

Room need upgradation

Stayed in May 2025

The service, the food, the ambience.

Stayed in April 2025

No lawns for walking for jogging

Small campus but beautifully maintained, all standard 5 star facilities available.

Stayed in February 2025

Although the room size was fine, the bathroom was very small, with the shower inside the bathtub, which could present problems for some people. The rooms look a bit tired and in need of an update. The lobby is very busy and noisy due to its open plan design, and the day we checked in it was particularly noisy, to the point that we had difficulty communicating with the person who was checking us in. The restaurants onsite are ok but overpriced for the location and quality, and unfortunately, it appears that there are very few other options for eating nearby. It is very difficult to reach the front desk from the phone in the room. There is no direct number. We were put through an operator, and when we asked to be put to the front desk to extend our stay by a few more hours, the operator did not put us through. We had to call three times before we were finally able to speak with the duty manager who apologised and extended our stay at no cost, which was wonderful. However, we think that the hotel should consider modifying their internal processes and staff training to avoid the frustration situations like these can cause.

The room was very clean and it had the most comfortable bed of our 11-day trip. The hotel is a 20 min drive from the airport so it is very convenient if you are staying for one night pre-flight, but it is far away from the points of interest. Would recommend something closer to the centre if you are flying into Delhi for sightseeing. Breakfast had many options and there are also restaurants on site open for lunch and dinner.

Stayed in April 2025

Comfortable rooms

Stayed in February 2025

Yes, I do have a few comments...while the services, food, and staff were outstanding. Unfortunately, the property is looking extremely dated, worn-out, and fatigued. Extremely outdated scuffed furniture. Unusually small old TV. Curtains that were old, tired, and crumpled ! Bathroom fittings that date back to the mid 90's. ! Bathroom linen that was well past its life cycle. Dust on bedside tables & and minibar console. (Which admittedly, was addressed once brought to their attention). Overall, the atrocious condition of the room and the entire property in general was quite a shocker for this once upon a time, an exceptionally grand, opulent hotel. Hate to say it, but this property is past its prime and needs a serious makeover/revamp.

As a world traveller and having stayed in over 300 hotels over the years i have always considered ITC Maurya as a benchmark of quality, Luxury, outstanding food, exceptional service and staff that go the extra mile for the guests.

Stayed in March 2025

Only enough consumables for one person and it took some effort to have them increased

Staff exceptionally helpful, especially bar and restaurant

Stayed in March 2025