Reviews of ITC Maurya, a Luxury Collection Hotel, New Delhi 5 stars
Diplomatic Enclave, Sardar Patel Marg, Chanakyapuri, 110021 New Delhi, India
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Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewAcomodation, food quality is amazing 👌 .
Some attractive offer with executive suit room . But staff r not asking for that offer , and we lost our offer . I think u need more carefully handle this matter. Because this is not only matter of ITC Morya reputation, but also reputation of our cuntry India . Because hear stay not only normal public , but also hole world prestigious person . So please I request to you, check this matter .
Dear Ms. Mohua, Namaste! We are exhilarated to learn that you had a memorable stay with us and that the team was able to exceed your expectations. We would truly like to thank you for appreciating our services and offerings. At ITC Maurya, the team is committed to offering our guests warm personalized services. Your appreciation will help to “raise the bar”. Also, I have personally taken note of your feedback and will take it up with the concerned department and would like to assure you that corrective action will be taken. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Ms. Mohua, Namaste! We are exhilarated to learn that you had a memorable stay with us and that the team was able to exceed your expectations. We would truly like to thank you for appreciating our services and offerings. At ITC Mau… Show more
Reviewed: 26 August 2025 · Stayed in July 2025
Verified reviewLuxurious and inviting as well as staff was quite cordial and well behaved Archana assisted quite well in making my stay memorable and looked after my concerns
Dear Ms. Arpita, Namaste! We are pleased to learn that you had a memorable stay with us and that the team was able to exceed your expectations. We sincerely thank you for appreciating our services and offerings. At ITC Maurya, the team is dedicated in providing our guests with warm, personalized experiences. Your kind feedback has been shared with Archana, and she is grateful. This recognition will inspire her to continue enhancing your experience. We look forward to welcoming you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Ms. Arpita, Namaste! We are pleased to learn that you had a memorable stay with us and that the team was able to exceed your expectations. We sincerely thank you for appreciating our services and offerings. At ITC Maurya, the team i… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewExceptionally large spead, personalised service from the staff.
Had to wait for a room to be available after checking in. However, as a gesture we got a complimentary upgrade.
Dear Mr. Samant, Namaste! We are pleased to learn that you had a memorable stay with us and that the team was able to exceed your expectations. We sincerely thank you for appreciating our services and offerings. At ITC Maurya, the team is dedicated in providing our guests with warm, personalized experiences. We look forward to welcoming you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Mr. Samant, Namaste! We are pleased to learn that you had a memorable stay with us and that the team was able to exceed your expectations. We sincerely thank you for appreciating our services and offerings. At ITC Maurya, the team i… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewEverything was good
No issue
Dear Ms. Renu, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review helps us to ‘raise the bar. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Ms. Renu, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review h… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThis is one of the few hotels that has me looking forward to many more visits. From the warm hospitality of the staff to the inviting atmosphere, this property is exceptional in every sense.
Dear Ms. Yashodhara, Namaste! It was a pleasure having you with us at ITC Maurya. We appreciate the time taken to write this review. We are truly delighted to know that you had a great experience with us and you enjoyed the exclusive facilities and services that we offer. We look forward to welcoming you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Ms. Yashodhara, Namaste! It was a pleasure having you with us at ITC Maurya. We appreciate the time taken to write this review. We are truly delighted to know that you had a great experience with us and you enjoyed the exclusive fa… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery nice staff n food
Hospitality
Dear Mr. Ajay, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience. I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action. We do hope you choose to stay with us again. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Mr. Ajay, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience. I have perso… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThe service and staff were exceptional. From the reception, duty manager, booking team, restaurants and housekeeping. Exceptional service
The hotel was exceedingly busy, so the check in took an hour. It was exhausting after a long day of travel. When I got to my room there was strong chemical/ paint smell that seeped through the vents. Could only change the room the following morning to the next wing where the smell did persist albeit a lot less.
Dear Ms. Sharon, Namaste! It was a pleasure having you stay with us at ITC Maurya. We appreciate the time taken to write this review. We are truly delighted to know that you had a great experience with us and you enjoyed the exclusive facilities and services that we offer. We look forward to welcoming you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Ms. Sharon, Namaste! It was a pleasure having you stay with us at ITC Maurya. We appreciate the time taken to write this review. We are truly delighted to know that you had a great experience with us and you enjoyed the exclusive f… Show more
Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewCould not sleep in night as there was so much noise because of which my stay got bitter.
Dear Mr. Ankur, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience. I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action. We do hope you choose to stay with us again. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Mr. Ankur, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience. I have pers… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in July 2025
Verified reviewEverything.. especially Bukhara lunch
The location of my room and the view from the room
Dear Mr. Sumit, Namaste! It was a pleasure having you with us at ITC Maurya. We appreciate the time taken to write this review. We are truly delighted to know that you had a great experience with us at Bukhara. Your appreciation will help to “raise the bar”. Also, I have personally taken note of your feedback and will take it up with the concerned department and would like to assure you that corrective action will be taken. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Mr. Sumit, Namaste! It was a pleasure having you with us at ITC Maurya. We appreciate the time taken to write this review. We are truly delighted to know that you had a great experience with us at Bukhara. Your appreciation will h… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewIt was a lavish spread with great veg and non veg options....
Dear Guest, Namaste! It was a pleasure having you with us at ITC Maurya. We appreciate the time taken to write this review. We are glad to know that you had a wonderful experience with us and enjoyed the exclusive facilities and services we offer. We look forward to welcoming you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Guest, Namaste! It was a pleasure having you with us at ITC Maurya. We appreciate the time taken to write this review. We are glad to know that you had a wonderful experience with us and enjoyed the exclusive facilities and service… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewPool and lobby
Not right level of hospitality particularly during breakfast where staff were overwhelmed perhaps due to busy day
Dear Mr. Rajesh, Namaste! We are exhilarated to learn that you had a memorable visit with us and that the team was able to exceed your expectations. We would truly like to thank you for appreciating our services and offerings. At ITC Maurya, the team is committed to offering our guests warm personalized services. Your appreciation will help to “raise the bar”. Also, I have personally taken note of your feedback and will take it up with the concerned department and would like to assure you that corrective action will be taken. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Mr. Rajesh, Namaste! We are exhilarated to learn that you had a memorable visit with us and that the team was able to exceed your expectations. We would truly like to thank you for appreciating our services and offerings. At ITC M… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewGood hotel
Bukara not as it used to be.
Dear Guest, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review helps us to ‘raise the bar. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Guest, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review help… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewi did not have breakfast
Dear Guest, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review helps us to ‘raise the bar. We look forward to the pleasure of welcoming you back soon. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Guest, Namaste! Thank you for taking out time to review ITC Maurya. We are happy to know that you had a great experience with us and you enjoyed the exclusive facilities and warm service that we offer. Your encouraging review help… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGood rooms but too much irresponsible staff Not value for money
Too much staff not value for money and waste of money
Dear Guest, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted. I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action. We do hope you choose to stay with us again and it would be a pleasure to welcome you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Guest, Namaste! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted. I have personally taken note of your feedback and will take it up with the c… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewShreya was great helped a lot through the stay
Dear Mr. Sachin, Namaste! It was a pleasure having you with us at ITC Maurya. We appreciate the time taken to write this review. We are truly delighted to know that you had a great experience with us and you enjoyed the exclusive facilities and services that we offer. Thank you for taking a kind note of the warm service that our staff strives to offer and the team is grateful for the same. Your encouraging comments on your recent visit have been conveyed to Shreya and she is delighted. This will motivate her to further enhance your experience. We value your patronage and look forward to welcoming you back. Yours sincerely, Amaan Kidwai Area Manager - North Luxury Hotels & General Manager - ITC Maurya
Dear Mr. Sachin, Namaste! It was a pleasure having you with us at ITC Maurya. We appreciate the time taken to write this review. We are truly delighted to know that you had a great experience with us and you enjoyed the exclusive facili… Show more