nothing negative experienced by me. i had a great stay.

As usual one of the best hotels in the heart of the city. i always love to stay alone or with family. nice cozy beds for a great sleep and a lavish breakfast for the family. all the luck to you ITC WINDSOR team

Stayed in August 2025

We were begged by staff to give tips, which made us very very uncomfortable. In general there was an expectation to give staff some extra money every single day. Especially for internationals this makes guests feel uncomfortable. Paying a five star hotel would make you think that staff would earn enough to not beg internationals for more money. In contrast, at Taj Hotels this seems to be forbidden and we were treated more than professional. So please, please, pay your staff enough so that they do not beg for money. Even if you have to increase room prices.

Very good hotel, and no wishes were left unfulfilled.

Stayed in August 2025

Nothing

Everything from the hospitality of the main reception till the housekeeping and f&b staff. Everyone is so attentive to your requests and very helpful and friendly. The breakfast buffet in the morning was scrumptious and Labelle chocolate boutique had many delicious desserts to offer too. Don't forget to head to Kalp Spa as they offer a variety of treatments based on your needs 😍❤️🌹

Stayed in August 2025

very good breakfast, staff ability to take care about guest needs and requests, rooms interior design , courtesy of staff and housekeeping, afghan restaurant

Stayed in August 2025

Not much to complain except the fact that I have to request for some supplies which were insufficient in the room when we checked in! And a little overpriced (due to understandable reasons)!

Spacious neat and tidy bedroom and toilet, clean comfortable mattress and pillows over all 4.5 / 5! Though I would love to have little bit more continental items in the menu, breakfast was excellent. Another specialty we enjoyed was the evening tea service. I must say it, it is our first time experience, and it was quiet refreshing after our international trip. However, we didn't like the idea of having alcohol and non-alcohol options together. Kids enjoyed the swimming pool, and I had a good time in the Gym. Ambience and architecture were amazing which was a good change compared to our stays in other hotels.

Stayed in July 2025

That our stay was short 🙂‍↕️

Exceptionally beautiful property with vintage vibes. Yashica, the front desk staff was extremely professional and helpful with explaining amenities with details for our stay.

Stayed in August 2025

Nothing to mention

Embiance, cleanliness, staff and service, Breakfast

Stayed in August 2025

Over all cleanliness and amazing food.

Stayed in July 2025

The staff were exceptional. They provided a warm and welcoming environment throughout our stay. We loved breakfast time. The room is lovely and there is space outside for the kids to run around and fod and sevice isnexcellent. Our suite was quite oversized due to the older nature of the building which was great.

Stayed in June 2025

Dinner buffet could have been improved when it comes to taste

It was overall good experience. Rashmi helped us and made us feel like home. Thanks

Stayed in July 2025

Smallish swimming pool. Could have more hanging hooks in bathroom for robes etc.

Staff were very efficient, courteous and welcoming. Location was good and hotel property peaceful. Breakfast buffet had a large selection.

Stayed in July 2025

Room service is a bit slow and the pillows weren't very comfortable. Gave me a neck pain. Other than that, everything was wonderful!

Everything! The staff, the room, the facilities, the extra mile they went to celebrate my child's birthday - wonderful! We loved our 2 nights at the hotel.

Stayed in July 2025

Hotel taxi service was too expensive with no "one-way" options for travel. They also discouraged the use of local taxis, which were much cheaper. Room did not get cleaned one day, so we had to wait in the lobby until that was done. Outdoor pool is too cold for swimming, even in the summer months.

Nice buffet breakfast with many options, including cold and hot coffee, fresh fruit, and French toast. Staff was attentive and courteous. The gratis dinner (finger-food) buffet was also a nice perk.

Stayed in July 2025

Nothing

Luxurious and friendly staff. Eye for detail and needs of guests

Stayed in July 2025

The breakfast buffet is not as good as expected.

Extremely professional and courteous staff.

Stayed in July 2025

There is no direct number that connects to the front desk. The front desk phone did not answer when connected by the help desk or any other number.

Excellent and polite staff. Very prompt room service. The food was very delicious. Was upgraded to the Cambridge Suite, which is extraordinary.

Stayed in July 2025

Despite asking housekeeping they couldn't sort out the bathroom leak.

Room was fantastic. But bathroom door was leaking so floor was always wet.

Stayed in July 2025

Everything

Stayed in July 2025

room size

breakfast was excellent

Stayed in June 2025

Super location excellent service

Stayed in June 2025

Breakfast was average

Stayed in June 2025

Nothing

Breakfast - very lavish spread, great in taste & marvelous ambience Room - spacious, comfortable bed properly illuminated & lovely balcony Dinner - customized dishes as per request & good taste

Stayed in June 2025

Morning breakup not much of Indian foods,dosa was very bad

Evening snacks was good

Stayed in June 2025

Floors have a peculiar smell, can be improved by using perfumes.

Leaving a special shout-out to the following individuals who were stellar on the job during our stay. They are the assets of your hotel, take care of them. Mayank- F&B. Pranab- Admin. Nikhila - F&B. Veena- F.O.

Stayed in June 2025