6.0

Reviews of Itsy Hotels Peak View, 300 Mts From Mall Road 3 stars

Telephone exchange, Post office Camels back road, 248179 Mussoorie, India

  • Ravi

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Nothing

    Location is incorrect, and locality is very bad

  • Shubham

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Anonymous

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    Location

    There was no cleaniness it was pathetic

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  • 7.0 Good
    Sachin

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review
  • Rupanshi

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review
  • Anonymous

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Nothing. It was a shady hotel in unhygienic conditions. A person from a good family would never stay anywhere close to it. I have literally survived the place. everything was stinking starting from the room , sheets , bathroom.

    Everything. it was a horrible experience and I paid 4500 per day for that shitty hotel. If you guys cannot keep a check on the kind of hotels in your listing , start listing brothels as well. I am going to file a complain on consumer helpline for booking.com and the shady hotel for misleading and looting customers.

    Property response:

    Dear Guest, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hospitality Ventures

    Dear Guest, Thank you for sharing your valuable feedback. We are disappointed to hear about the experience you had during your stay with us. We have noted the issue highlighted by you and have forwarded this to our team to take appropriate … Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    7 July 2025
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  • 7.0 Good
    Anonymous

    Reviewed: 29 June 2025 · Stayed in June 2025

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  • 3.0 Poor
    Anonymous

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Food was very good rest was not worth.

    Access to rooms was a disaster.

    Property response:

    Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the food. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    Dear Guest, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the food. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportun… Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    20 June 2025
  • Deepak

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Staff is good

    Location and cleaning was not good... As compared to the prices it should be good 1 broken kettle was kept with 1 tea bag...not worth for money..

    Property response:

    Dear Deepak, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating our staff. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    Dear Deepak, Thank you so much for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating our staff. We will definitely work towards addressing the concerns highlighted by you. We hope to have further opport… Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    20 June 2025
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  • Sandip

    Reviewed: 22 May 2025 · Stayed in May 2025

    Verified review

    It was good cozy room with all the required amenities. The view was also good. Location is very good, just a short walk to mall road.

    The tv was not playing.

    Property response:

    Dear Sandip, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. Thank you for appreciating the room and amenities. We will definitely work towards addressing the concern highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    Dear Sandip, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. Thank you for appreciating the room an… Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    20 June 2025
  • Abhinav

    Reviewed: 7 May 2025 · Stayed in April 2025

    Verified review

    Staff was cooperative. Breakfast was included, nice location with mountain view and cleanliness was present all around hotel premises .

    It was quit tough to find routes of the hotel. Its quite far from library chowk in mussorie

    Property response:

    Dear Abhinav, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even greater levels of guest delight. We are glad that you found the location convenient. We look forward to welcoming you again. Best Wishes, Treebo Hospitality Ventures

    Dear Abhinav, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed your stay with us. Your appreciation is highly encouraging and will go a long way in motivating us to achieve even grea… Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    20 June 2025
  • 3.0 Poor
    Manoj

    Reviewed: 6 May 2025 · Stayed in May 2025

    Verified review
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  • Gupta

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review

    Good Breakfast

    The public road to the property is very narrow

    Property response:

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for your appreciation of the breakfast. We regret that you didn't find the location convenient. We hope to have further opportunities to serve you. Best Wishes, Treebo Hospitality Ventures

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. Thank you for your appreciation of the breakfast. We regret that you didn't find the location convenient. We hope to have further opportu… Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    5 May 2025
  • Tabrez

    Reviewed: 30 April 2025 · Stayed in April 2025

    Verified review
  • Tiwari

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    Location is too down , you have trouble when you return, no pick drop from there you have to go inside and upside by foot.

    Property response:

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We regret that you didn't find the location convenient. We hope to have further opportunities to serve you. Best Wishes, Treebo Hospitality Ventures

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We regret that you didn't find the location convenient. We hope to have further opportunities to serve you. Best Wishes, Treebo Hospitali… Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    1 May 2025
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  • Barotia

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    It was clean and the view was amazing. Staff were friendly and polite. Very helpful people.

    Nothing as I can describe as of now everything was good

    Property response:

    Dear Barotia, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the cleanliness levels. At Treebo, it is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes, Treebo Hospitality Ventures

    Dear Barotia, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our staff and the cleanliness levels. At Treebo, it is our top priority to provide a delightful experience to our guest… Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    1 May 2025
  • Gupta

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review

    Services of staff are very good.

    Services are very good. I suggest that a private veh is to be detail either library chowk or picture palace to collect the customers to hotel.

    Property response:

    Dear Guest, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff. We will certainly look into the improvement area highlighted by you. We look forward to having you back soon. Best Wishes, Treebo Hospitality Ventures

    Dear Guest, Thank you for choosing to stay with us and sharing your valuable feedback. Thank you for your appreciation of our staff. We will certainly look into the improvement area highlighted by you. We look forward to having you back soo… Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    1 May 2025
  • Rajiv

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review
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  • 3.0 Poor
    Rajesh

    Reviewed: 18 April 2025 · Stayed in April 2025

    Verified review
  • 3.0 Poor
    Makkar

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review
  • 7.0 Good
    Manish

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    If Pickup and dropped facility available

    So far from texi stand, pickup and dropped facility not available

    Property response:

    Dear Manish, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely look into the concern highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo Hospitality Ventures

    Dear Manish, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely look into the concern highlighted by you. We hope to have further opportunities to serve you better. Best Wishes, Treebo … Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    23 April 2025
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  • Gaurav

    Reviewed: 8 April 2025 · Stayed in April 2025

    Verified review

    This hotel is in the perfect location — Mall Road is just a blink away, and the famous Camel Back Road with the Camel Rock is so close it’ll make your stay feel special. Everything you need is right around the corner!

    Everything else was great, just a small note—if the bedsheets and hygiene could be slightly improved, it would really elevate the overall guest experience

    Property response:

    Dear Gaurav, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. We will definitely work towards addressing the concern highlighted by you. We look forward to hosting you again. Best Wishes, Treebo Hotels

    Dear Gaurav, Thank you for choosing to stay with us and for taking the time to share your valuable feedback. It was an absolute pleasure hosting you. We are glad that you found the location convenient. We will definitely work towards addres… Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    14 April 2025
  • Jaswinder

    Reviewed: 29 March 2025 · Stayed in March 2025

    Verified review
  • Chirag

    Reviewed: 12 March 2025 · Stayed in February 2025

    Verified review

    It proximity to the mall road. The staff is good but not cooperative when we ask for the service.

    Here is the list: 1. Quilts bed sheets and pillow covers, super filthy. They said the’re washed but We had to adjust because we had no other options. 2. When you serve prantha with breakfast, either butter or curd is complementary, sometimes both are. In here, neither of them Were complimentary, they forced us to play and 50 bucks for a cube of butter. 3. Bathing water could only cater one person at a time, the water actually took 30 minutes to heat up and another 20 minutes to fill up the bucket.

    Property response:

    Dear Chirag, Thank you for choosing to stay with us and sharing your feedback. We are glad that you found the location convenient. Thank you for appreciating our staff. Please accept our sincere apologies for the inconvenience you had during your stay with us. We have noted the issues you highlighted and conveyed this to our team to take appropriate action. I am disappointed that we fell short this time but I hope you will give us further opportunities to serve you better. Best Regards, Treebo Hotels

    Dear Chirag, Thank you for choosing to stay with us and sharing your feedback. We are glad that you found the location convenient. Thank you for appreciating our staff. Please accept our sincere apologies for the inconvenience you had durin… Show more

    Itsy Hotels Peak View, 300 Mts From Mall Road
    22 March 2025
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  • Happy

    Reviewed: 25 February 2025 · Stayed in January 2025

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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