Nothing

Good room, so so view

Stayed in June 2025

Breakfast taste was not superb.

Room was spacious and clean. View was great. Staff was kind. Location is nice. Close to the mall road- walkable. Booked via booking. Com. INR 3000 for two people with breakfast Inc. It was a great deal because the room was large size and spacious and clean. Same with washroom for room 601-6th floor. Balcony had view of Kanchenjunga mountain on clear sunny days . Phinzo at restaurant and Milan at reception was great to deal with. They were the only problem solvers and absolutely deserve a hike and promotion for the food hospitality they give. Rest others at reception didn't bother to solve our issue. The room doesn't have a fridge and hot water timing is there - morning and evening. 6 :30 am to 10 am and 6:30-9 pm. Room service is good and quick and prompt. The hotel is at good location. Very close to mall road. The road right next to hotel downward sloping is best shortcut to go to new market from where we get sharing cabs. Overall, no compliants. 2-3 days are sufficient to spend in Darjeeling to explore all the places. Car drop and pick up can be done at jai complex

Stayed in June 2025

Good hotel, near and clean property, walking distance to Mall Road, overall recommended as justifying the price.

Stayed in June 2025

Breakfast was horrible and service was very bad that is no of staff serving was very less which caused mayhem.

It's ok. Location is good. Rooms are good and clean

Stayed in May 2025

Hot water comes after calling to room service.

Ambience, location

Stayed in May 2025

Big size TV and some complementary fruits

Breakfast was alright. Location little congested. One way road. Otherwise it is fine

Stayed in May 2025

The foldable window was damaged and not possible to close, so the room temperature (during winter with 3°C nights) got fairly chilly. Should have asked for a heater (the small handy ones)

Walking distance between taxi stands and main plaza. Spacious, hot water also in the tap Nice bathroom Tea cooker and drinking water for free

Stayed in December 2024

Rooms are very cold. May be insulation not done properly. You can get room heater but need to pay 300 per day for that. And there is no hair dryer.

Hotel staffs are well mannered. Room is good and clean. Same room delivered as shown in the image. Some renovation works need to be done at our room 410 .Location wise it is very good. 5mnt walking distance from mallroad.

Stayed in February 2025

The location is good. It's very close to the taxi stand as well as the mall road. Lots of rentals and food places nearby.

Stayed in December 2024

Everything was great but we faced frequent disruption in the wifi provided. So, don’t rely on the hotel wifi if you are planning to work on vacation. Kindly note we have also faced network and data issues with our Airtel sim, but Jio services worked really fine.

We stayed for a longer period in this hotel and its definitely a family friendly hotel and near to major tourist destinations in Darjeeling. Most of the places were on walking distance. All basic amenities were present inside the room and even their in room dining were best and at reasonable priced.

Stayed in January 2025

The location was perfect, close to all the shopping places and railway station and peace pagoda.

Stayed in December 2024

Nothing

Good food excellent behaviour of front office and fnb staff.

Stayed in November 2024

Strong smell of mold in the room.

Good location, near a shopping center. Very good food for breakfast. Lovely, attentive personnel.

Stayed in August 2024

Sheets in one room had a stain and it bothered one of the people in the room.

Nice location. Friendly staff. Good food. Worth the price.

Stayed in August 2024

hospitality

location was good

Stayed in June 2024

1)Fittings in the room and bathroom need an overhaul... 2)bedsize was queen not king....as I was promised

Very good location and overall a nice stay....

Stayed in May 2024

Very good

Not to say anything very good service

Stayed in April 2024

A little cold room but we rented a heater at the reception for 300 rupees

Fantastic location, very clean and spacious room and helpful staff.

Stayed in March 2024

Room service can be improved

Nice location and sevice is noticable good

Stayed in February 2024

Excellent 👌👌👌👌👌

Stayed in December 2023

Nil

Awesome stay at jai hotel darjeeling..

Stayed in December 2023

Bathroom could be more spacious.

Please provide a room heater in both bed rooms for the family suites.

Stayed in November 2023

Break fast is very good and the property is situated centre of Darjeeling.

Stayed in July 2023

Very good. Nothing against.

Good hotel in Darjeeling in a very good location . Loved the stay.If you don't mind for Himalayas view from your room then it's a very good property to stay.Food was good and breakfast was lovely.

Stayed in June 2023