Reviews of Jaypee Vasant Continental 5 stars
Vasant Vihar, Vasant Vihar, 110057 New Delhi, India

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGood property
The road leading to the hotel was completely blocked . Waited for the taxi about 1h
Dear Andrew, Thank you for sharing your experience. It's great to hear that you found the property to your liking. We apologize for the inconvenience caused by the road blockage and the wait for your taxi. Your feedback is important, and we'll work on improving this aspect for our guests' comfort. I P Singh Vice President Operations
Dear Andrew, Thank you for sharing your experience. It's great to hear that you found the property to your liking. We apologize for the inconvenience caused by the road blockage and the wait for your taxi. Your feedback is important, an… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation
We're ecstatic to receive your 8-star rating! Your support drives us to maintain and even elevate this level of excellence.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe vibe
Nothing
Your feedback is absolutely priceless, and a 10-star rating is a testament to our commitment to perfection. We're here to ensure every visit is truly unforgettable.
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThe vibe
Late food delivery
Thank you for being a 10-star advocate! We look forward to continually wowing you.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewIts good staff is great just i don’t like the the swimming pool timings
Dear Chintana, Thank you for your kind words about our staff! We're glad to hear you had a positive experience. We appreciate your feedback regarding the swimming pool timings and will take it into consideration. Your input helps us improve our services. I P Singh Vice President Operations
Dear Chintana, Thank you for your kind words about our staff! We're glad to hear you had a positive experience. We appreciate your feedback regarding the swimming pool timings and will take it into consideration. Your input helps us imp… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewStaff at check-in desk are courteous and friendly. Service staff are all super friendly and helpful as well.
Their use of mini plastic bottles appalled me. One was given during check-in (in place of a welcome drink that is usually offered at hotels of this stature). Then these bottles appeared again at each of the breakfast tables, leading to extreme plastic waste. The breakfast buffet was nice enough but honestly did not feel like a 5-star experience. There was hardly any variety one day to the next. The staff in the dining area had to be approached personally. It would be a nicer dining experience altogether if they could at least come to the tables to at least take your drink orders.
Dear Shaileshwori, Thank you for taking the time to share your recent experience with us. We truly appreciate your kind words about our front desk and service staff – your recognition means a great deal to the team. We're equally grateful for your candid feedback regarding the areas where we fell short of your expectations. Please accept our sincere apologies for the use of single-use plastic bottles and for any disappointment caused during your dining experience. Your comments highlight important concerns, and we assure you that they are being taken seriously. We are actively reviewing our sustainability practices and looking into more eco-friendly alternatives that align with both guest expectations and our commitment to the environment. Additionally, your feedback regarding the variety at the breakfast buffet and the attentiveness of our dining staff has been shared with the relevant teams for immediate improvement. Our goal is to provide an experience that reflects true five-star hospitality in every aspect, and your observations help us move closer to that standard. We hope to have the opportunity to welcome you back and provide a stay that better reflects the level of service and experience we aim to deliver. We hope to welcome you back to Jaypee Vasant Continental in the future. I P Singh Vice President Operations
Dear Shaileshwori, Thank you for taking the time to share your recent experience with us. We truly appreciate your kind words about our front desk and service staff – your recognition means a great deal to the team. We're equally grate… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewSimilar to European standard Very good quality of food and 3 different restaurants for dinner (chinese, indian and mixed)
Dear Giorgio, Thank you for your kind words! We're thrilled to hear that you enjoyed the cleanliness and quality of food at Jaypee Vasant Continental. It's wonderful to know that our variety in dining options met your expectations. We appreciate your feedback and hope to welcome you back soon! I P Singh Vice President Operations
Dear Giorgio, Thank you for your kind words! We're thrilled to hear that you enjoyed the cleanliness and quality of food at Jaypee Vasant Continental. It's wonderful to know that our variety in dining options met your expectations. … Show more
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe staff at the reception when I checked in. She is great
The staff at the reception who came later at night. I requested her to let the second guest to come without troubling him. But still she did what she wanted to. The kitchen service is horrible. Can't get my order made correctly even when I visit every month and order the exact same thing everytime from last 2 yrs. Pls improve the kitchen services
Dear Singh, Thank you for taking the time to share your feedback with us. We truly value your continued patronage over the years and appreciate both your kind words and constructive observations. We’re glad to know that your check-in experience was pleasant and that our front office team member made a positive impression. However, we are truly sorry to learn about the inconvenience caused during your interaction with our night staff and the issues faced with our kitchen service. Please accept our sincere apologies for the discomfort caused. Your comments regarding the kitchen team and service consistency have been taken seriously, and we are already addressing the matter internally to ensure immediate corrective action and improved guest satisfaction moving forward. We deeply value your loyalty and assure you that your feedback has been shared with the concerned departments for training and service enhancements. We look forward to welcoming you again and providing a seamless and improved experience on your next visit. I P Singh Vice President Operations
Dear Singh, Thank you for taking the time to share your feedback with us. We truly value your continued patronage over the years and appreciate both your kind words and constructive observations. We’re glad to know that your check-in ex… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe room air-conditioning was very comfortable. The coffee shop had a good choice of healthy food.
Nothing
Dear Sonam, Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the comfortable air-conditioning in your room and found a good selection of healthy food in our coffee shop. Your feedback is truly appreciated! I P Singh Vice President Operations
Dear Sonam, Thank you for sharing your positive experience! We're delighted to hear that you enjoyed the comfortable air-conditioning in your room and found a good selection of healthy food in our coffee shop. Your feedback is truly app… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified review