Reviews of juSTa Birding Resort & Spa - Best Dhauladhar View Resort 5 stars
Indrunag Near Paragliding Point Tahu, Chohla, 176215 Dharamshala, India
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewOur recent stay at Justa Resort in Dharamshala was truly an incredible experience. Everything was perfect down to the last detail – from the ambience and room décor to the service and food quality – simply top-notch. The staff were efficient, dedicated, and extremely customer-oriented, making us feel truly valued. We were genuinely spellbound by the hospitality. We would definitely plan another trip and encourage Justa to keep up the stellar brand reputation!
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewwonderful views from the rooms the new block is preferable as the older rooms need some TLC
Inability to pay for the rooms in total on a credit card - this was not helped by the reception staff who didnt know how to solve the issue if you use Booking.com be aware that this hotel asks to be paid directly to their own bank account
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, location, view from rooms and the service extended by our team members. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort. jüSTa Hotels & Resorts, as an organization, prides itself on exceeding guest expectations and is open to feedback which could see us getting to the next level. On behalf of the team at jüSTa, we look forward to hosting you again in the near future. Yours Sincerely, Sanjeev Kumar General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, location, view from rooms and the service extended by our team members. Please accep… Show more
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewStunning location
Difficulty paying with uk credit cards
Dear Guest, We truly thank you for sparing your time to write your feedback on Booking.com which is indeed very important for us. It is a pleasure to note that you liked our resort, location, cleanliness maintained and the service extended by our staff. We have investigated the areas of concern highlighted by you. As such we were able to rectify and resolve on those points. It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go the extra mile and serve to exceed their expectation. We thank you once again and look forward to serving you as our esteemed guest at our hotels in the near future. Yours Sincerely, Sanjeev Kumar General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, We truly thank you for sparing your time to write your feedback on Booking.com which is indeed very important for us. It is a pleasure to note that you liked our resort, location, cleanliness maintained and the service extended… Show more
Reviewed: 13 April 2025 · Stayed in April 2025
Verified reviewStunning location and fantastic staff
Dear Guest, My team and I are truly honoured to read such a fantastic review. Thank you so much for sharing your experience on Booking.com. We are happy to note that you liked our resort, location, cleanliness maintained and the service extended by our staff. We sincerely appreciate your compliments. All of our staff members were delighted to note that their efforts were recognized and well appreciated. It is our constant endeavour to provide warm, efficient and discreet services to our guests. It is our foremost priority to ensure that every guest needs and requirement are looked upon as an opportunity to go the extra mile and serve to exceed their expectation. We thank you once again and look forward to serving you as our esteemed guest at our hotels in the near future. Yours Sincerely, Vikash Pandey General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, My team and I are truly honoured to read such a fantastic review. Thank you so much for sharing your experience on Booking.com. We are happy to note that you liked our resort, location, cleanliness maintained and the service ex… Show more
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewGreat mountain views Great food and friendly staff
Dear Guest, Thank you so much for your kind words of appreciation. Our team joins me in thanking you for your valuable feedback. It is indeed a pleasure to note that you liked resort, delicious food served, location and the service provided by our staff. We are happy to note that you had a good experience during your stay at our resort. It was an absolute pleasure to have had the opportunity to serve you. We look forward to hosting you again as our esteemed guest in future. Yours Sincerely, Vikash Pandey General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, Thank you so much for your kind words of appreciation. Our team joins me in thanking you for your valuable feedback. It is indeed a pleasure to note that you liked resort, delicious food served, location and the service provide… Show more
Reviewed: 10 April 2025 · Stayed in March 2025
Verified reviewThe rooms were beautiful, the view is good.
The receptionist, Khushboo, the housekeeping staff and the restaurant staff seemed unprofessional and undertrained.
Reviewed: 11 March 2025 · Stayed in December 2024
Verified reviewThe location of the Hotel is a bit away from the city which makes it peaceful. The Road to the hotel seems a bit scary though, but once you reach it is absolutely beautiful. The rooms are nice a good in size, also comfortable beds. They could do better with the toileteries though. The staff is polite and courteous and are available for any needs you request for. The rooms are maintained and clean. But be careful with what you book and what price you pay. The stay is really good if you book the righ room with the right price. Breakfast was very good all days. Overall the food is really good here.
The details mention as private balcony with best views, unfortunately when we reached we only realised that its not the case. I booked a Excutive club suite which was way expensive than the normal club rooms and even the balcony was not private as the stairs to higher floors go through this balcony. Moreover the Dhauladhar view was better from the club rooms and even the balcony was private and way cheaper. We asked for change in room and refund or adjustment with meals as I had paid in full. Even if the hotel covered all meals with full board the club room would have worked cheaper. But the Hotel only gave us 3 dinner and no refunds. Was disappointed on that part. We asked to give us the Christmas eve package to cover the cost but were denied. Still we shifted to a club room as that was much better with privacy and view and compromised on the money. We lost almost 20000 INR extra for this.
Dear Guest, We truly thank you for sparing your time to write your feedback on Booking.com which is indeed very important for us. It is a pleasure to note that you liked our resort, location, spacious roomsdelicious food served, cleanliness maintained and the service extended by our staff. Please accept our sincere apologies for the inconvenience you have had to experience during your stay at our resort. Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on our standards. On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects. Yours Sincerely, Vikash Pandey General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, We truly thank you for sparing your time to write your feedback on Booking.com which is indeed very important for us. It is a pleasure to note that you liked our resort, location, spacious roomsdelicious food served, cleanlines… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewView from our room was excellent. The stunning view of the mountains from the property was in itself a major reason for staying there. Staff was extremely friendly specially at the restaurant. Food served at the restaurant was excellent though a bit expensive. Enjoyed our stay there. Though expensive, a must stay place if you are looking at stunning views, and comfortable stay.
Dear Guest, We truly thank you for sparing your time to write your feedback on Booking.com which is indeed very important for us. It is a pleasure to note that you liked our resort, location, delicious food served, cleanliness maintained and the service extended by our staff. Your compliments are our greatest reward. It is our constant endeavour to make our guests feel special in every aspect and providing the highest quality of service. We earnestly look forward to having you stay in our hotel and serve you again as our esteemed guest. Yours Sincerely, Vikash Pandey General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, We truly thank you for sparing your time to write your feedback on Booking.com which is indeed very important for us. It is a pleasure to note that you liked our resort, location, delicious food served, cleanliness maintained a… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewAmazing views good food nice staff overall an amazing stay
Dear Guest, My team and I are truly honoured to read such a fantastic review. Thank you so much for sharing your experience on Booking.com. We are happy to note that you liked our resort, location, quality of food served, cleanliness maintained and the service provided by our staff. We are delighted to note that you have had a comfortable stay and look forward to welcoming you back in future. Yours Sincerely, Vikash Pandey General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, My team and I are truly honoured to read such a fantastic review. Thank you so much for sharing your experience on Booking.com. We are happy to note that you liked our resort, location, quality of food served, cleanliness maint… Show more
Reviewed: 28 January 2025 · Stayed in January 2025
Verified reviewNothing much
The room was dirty. The floor and the carpet had hair and dust as it appears that no cleaning was done in the room for weeks.
Reviewed: 3 November 2024 · Stayed in November 2024
Verified reviewLocation
Coffee and sandwiches were cold
Dear Guest, We truly thank you for sparing your time to write your feedback on Booking.com which is indeed very important for us. It is a pleasure to note that you liked our resort, location and the service provided by our staff. Every guest feedback is important for us and is treated with utmost priority. We assure you that we will definitely work on our standards. On behalf of our team, we look forward to another opportunity to be able to host you as our esteemed guest and assure you to exceed your expectation on all the aspects. Yours Sincerely, Vikash Pandey General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, We truly thank you for sparing your time to write your feedback on Booking.com which is indeed very important for us. It is a pleasure to note that you liked our resort, location and the service provided by our staff. Every gu… Show more
Reviewed: 20 October 2024 · Stayed in October 2024
Verified reviewGreat location if u want to switch off from hectic lifestyle and need some peace and enjoy the silence of the nature u should stay there.
Guardrail should be there in the pathway
Dear Guest, We thank you for taking your precious time to write such an encouraging review about our resort, location, cleanliness maintained and the services extended by our staff members Our team members are tremendously encouraged after reading your words of appreciation. Thank you once again for your valuable feedback and we look forward to hosting you as our esteemed guest shortly. Yours Sincerely, Vikash Pandey General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, We thank you for taking your precious time to write such an encouraging review about our resort, location, cleanliness maintained and the services extended by our staff members Our team members are tremendously encouraged afte… Show more
Reviewed: 28 June 2024 · Stayed in June 2024
Verified reviewReviewed: 22 June 2024 · Stayed in June 2024
Verified reviewReviewed: 11 June 2024 · Stayed in June 2024
Verified reviewFood had ample variety and was not a repeat. Restaurant staff was extremely good and served with smile
Dirty room on arrival. Even after cleaning the balcony had cigarette buds.. WC had was using so called stp untreated water with some chemical, this made toilet and room stinking. The toilet always seemed unflushed. ( worse part). They had no solution for the problem.unliveable. Locker and wifi never worked. Toiletries never replenished after request. Did not have shampoo. 2 tea bags was the limit.
Reviewed: 25 March 2024 · Stayed in March 2024
Verified reviewamazing staff, extremely caring and polite, nice location, next to paragliding venue, all in all excellent.
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, location, cleanliness maintained and the service extended by our staff. On behalf of our team at juSTa, we look forward to the opportunity to host you at our Hotels & Resorts across the country. Yours Sincerely, Arvind Sharma General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, It was an absolute pleasure to have had the opportunity to host you as our esteemed guest. We are honoured to note that you liked our resort, location, cleanliness maintained and the service extended by our staff. On behalf o… Show more
Reviewed: 5 November 2023 · Stayed in November 2023
Verified reviewReviewed: 9 October 2023 · Stayed in October 2023
Verified reviewReviewed: 19 June 2023 · Stayed in March 2023
Verified reviewReviewed: 1 June 2023 · Stayed in June 2023
Verified reviewThe location was awesome, food was delicious and staff was helpful. Overall a great staying experience.
None
Dear Ayush, Thank you for sharing your positive experience! We are thrilled to hear that you enjoyed your stay with us and that our location, delicious food, and helpful staff made your experience even better. We appreciate your feedback and hope to have the opportunity to serve you again in the future. Thank you for choosing our establishment! Arvind Sharma General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Ayush, Thank you for sharing your positive experience! We are thrilled to hear that you enjoyed your stay with us and that our location, delicious food, and helpful staff made your experience even better. We appreciate your feedback an… Show more
Reviewed: 26 May 2023 · Stayed in May 2023
Verified reviewExcept location and room not much good can be said about this hotel.Balconies though large lack privacy.
Poor service especilally in the resturant. In buffet refills are late to come, variety is slim and food taste is questionable. Staff at hotel seem demotivated. Check in was not smooth and except the GM other staff at front desk lack PR skills. The hotel location is on a hill top so there are no alternate eating options available nearby. The hotel charges are overpriced for the standards they maintain.
Dear Sudipto, Thank you for taking the time to provide your feedback about your recent stay at our hotel. We apologize for any inconveniences you experienced during your stay and appreciate your honest feedback. We are sorry to hear that our hotel did not meet your expectations and that you encountered issues with our restaurant service and front desk staff. We will be sure to communicate your feedback to our team and work on improving our service standards. Regarding the pricing of our hotel, we believe that we offer competitive prices for the quality of service and amenities we provide. However, we understand that this may not be sufficient for some guests, and we will take your comments into consideration. Once again, we apologize for any shortcomings during your stay, and we hope you will give us another opportunity to exceed your expectations. Arvind Sharma General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Sudipto, Thank you for taking the time to provide your feedback about your recent stay at our hotel. We apologize for any inconveniences you experienced during your stay and appreciate your honest feedback. We are sorry to hear that o… Show more
Reviewed: 15 March 2023 · Stayed in March 2023
Verified reviewScenic beauty, over looking Dharmshala, Mcloadganj. snow caped mountains and 2 temples in the vicinity.
surroundings
Dear Guest, We truly thank you for sparing your time to write your feedback on Booking.com which is indeed very important for us. It is a pleasure to note that you liked our resort, location, cleanliness maintained and the service extended by our staff. On behalf of our team at juSTa, we look forward to the opportunity to host you at our Hotels & Resorts across the country. Yours Sincerely, Arvind Sharma General Manager jüSTa Hotels & Resorts manager.dharamshala@justahotels.com
Dear Guest, We truly thank you for sparing your time to write your feedback on Booking.com which is indeed very important for us. It is a pleasure to note that you liked our resort, location, cleanliness maintained and the service extended… Show more