It was lovely but some of the maintenance details need to be attended to. To be clear, this is not a housekeeping or service issue. This is the property owner’s responsibility. E g there were not enough outlets; bathroom windows and doors needed upgrading; little better lighting. Also, given climate change, I arrived on a hot and humid day. I thought there would be air conditioning but there wasn’t. I think it would be pretty unbearable in the summer months.

It was a charming heritage property and I intentionally booked a room on their heritage side. I was fortunate to come during off season so not too many noisy fellow tourists.

Stayed in June 2025

Good for small groups. Air Condition should be there in suites also.

Cozy heritage property Priyanka on the main desk was very friendly, approachable and responsive. Also gave us valuable recommendations about nearby touristy places. Smriti at the restaurant was very cordial with kids and their food preferences.

Stayed in June 2025

Restaurant

Breakfast ok

Stayed in May 2025

Breakfast was service only, not buffet and service was slow.

Location is little away from the main square in a quiet neighborhood. It has amazing views of the Himalayas all around. The morning view of Kanchenjunga was the best. The rooms are big and spacious, had a colonial feel

Stayed in January 2025

Location

Stayed in January 2025

Food. There is variety but not much taste. Tea/Coffee kept in regular vessel and not thermal, hence not very hot. Missed the local food recipes (e.g momo, thukpa, Nepali thalis), and instead it was a regular buffet. Suggest to introduce more local dishes.

Well maintained and nice outdoor. Gentle and supportive staff.

Stayed in December 2024

everything was good..

The location, staff, breakfast, drinks, pretty much everything was perfect, room was also nice and clean. The Highlight of this place is the staff, they are super nice and helpful. Special mention to Pranoy for his suggestions of off beat hikes and view points

Stayed in December 2024

Thought the food cost was rather on the higher side and little more variety could be added too

Liked the heritage prperty the gentry the food the service british type decor the cleanliness the room rents etc

Stayed in November 2024

Nothing… it was hard to leave This Hotel is much better than the photos suggest!

The heritage has been maintained. Our Heritage Room was beautiful… it even had a dressing room. The staff were all very attentive and welcoming. The garden setting.

Stayed in November 2024

Everything was great and the staff very helpful, understanding and accommodating

Location, the beautiful rooms and decor throughout, the peace and tranquillity and the wonderful staff.

Stayed in November 2024

Sitting in the room you can enjoy the view.

Stayed in October 2024

I booked three rooms for ourselves and relatives. One of the room was leaking during rain. The most important aspect is there were frequent power cuts and hotel facilities were not available during such condition. Hotel management must take of alternative power sources.

Well behaved staff, takes care of guest. Given good rooms.

Stayed in June 2024

- Since this is located a bit off the city center, a better equipped games room with a TT table would have been great. It does mention on Booking.com listing that it has a TT table, but on enquiring we were told there was none. - We would hear a lot of noises due to monkeys on the roof ( as it has a wooden roofing) - We found taste of certain items not to our liking - extensive use to Tomato pure ( the Chef informed us his preparation are in the local style )

This is a beautiful heritage property manned by ever helpful staff. The room that we were put in on the 4th floor were a tad smaller ( or felt smaller than they were ) but were functional and all basic amenities in place. The property has spacious common areas on certain floors which offer excellent views. Overall a good value for money.

Stayed in June 2024

We ended up having dinner at the hotel, it wasn't good. The beans were stringy, mature and overly salted. When I mentioned it wasn't good, there was no offer to replace the item. I ended up not eating it. Our room had no view, just facing the wall of the building in front. The room was cold and drafty, though the space heater helped a bit.

Breakfast buffet was good, several options for vegetarians and others. The location of the hotel itself is quite nice, facing the mountains. There is a lookout room on the top floor with great views.

Stayed in March 2024

The breakfasts were ordinary. The dinners were really terrible. There are not other good restaurants nearby. So, unless you’re ready for long hike in a hilly area, you’re very much starved.

The main highlight was the view of Kanchenjunga during clear mornings. This makes the stay worthwhile. The staff were polite and helpful.

Stayed in January 2024

Nothing, but a little overpriced (perhaps because I stayed during Christmas)

Staff Cleanliness

Stayed in December 2023

Ambiance n service

Stayed in December 2023

Food portion sizes were too much even for two ppl. More options with simple preparations to be included in menu. Local preparations as well.

Nice and cosy layout of the property.

Stayed in December 2023

Expected to have a bit more of variations of restaurant foods as it’s a bit from main market area so in-house dining menu should be a bit more elaborate . Next the room amenities need to be a bit more . Else nothing to complain .

The location , the overall heritage mixed with modernity, the staffs are so welcoming and polite , this is a perfect property to relax and spend time with nature …

Stayed in December 2023

All good

Excellent breakfast. Fantastic location with a view of the Kanchenjunga.

Stayed in November 2023

Low water pressure for hot water showers.

Helpful friendly staff. Great views on a clear day from observatory area. Delicious food from the in house restaurant, though not all items are available during quiet periods.

Stayed in November 2023

The staff was very courteous including GM.. food was very delicious. Spending time outside the hotel/ resort at Night and early morning were worth.

Stayed in October 2023

The surroundings are very pleasant and it's very quiet. The staff are all very welcoming and efficient.

Stayed in September 2023

Ground floor can be noisy if there are groups staying. Ask for upper floors

Nicely restored heritage building with modern addition. The staff are lovely and the food served in restaurant was very good . Good location

Stayed in August 2023