Reviews of Keys Prima by Lemon Tree Hotels, Katti-Ma, Chennai 3 stars
11/23, Kalakshetra Road, Thiruvanmiyur,, Thiruvanmiyur, 600041 Chennai, India

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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLocation
The room space is too small. The bathing space is also tiny. There was no tissue available. Didn't have sofa.
Reviewed: 25 April 2025 · Stayed in March 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 6 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 February 2025 · Stayed in January 2025
Verified reviewGood breakfast
N/A
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decid… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewReviewed: 16 February 2025 · Stayed in February 2025
Verified reviewVery professional and warm treatment. The staff at the restaurant as well as the reception was kind and considerate. Surely will visit the property if at all I need to travel to Chennai again!
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decid… Show more
Reviewed: 15 February 2025 · Stayed in January 2025
Verified reviewGood
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decid… Show more
Reviewed: 12 February 2025 · Stayed in February 2025
Verified reviewLocation
Mattress and the cost of the room.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our… Show more
Reviewed: 7 February 2025 · Stayed in December 2024
Verified reviewI always stay here whenever I travel to Chennai. Best place. Neat n clean and safe.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you back soon. When you decid… Show more
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewThe food was very good. Room was comfortable.
Ac wasn't working very well. Bathroom wasn't cleaned properly. Found small cockroaches running in the bathroom.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you back soon. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our… Show more
Reviewed: 23 November 2024 · Stayed in November 2024
Verified reviewVaried menu for breakfast. Wholesome. The Airport, Central and Egmore Railway stations are all within 40 to 50 minutes ride, Guindy [IIT Chennai], Kalakshetra is nearby. The Thiruvanmiyur bus station and MRTS is nearby
nothing specific.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly sm… Show more
Reviewed: 18 November 2024 · Stayed in September 2024
Verified reviewReviewed: 17 November 2024 · Stayed in November 2024
Verified reviewCleaniness. Friendly staff.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly sm… Show more
Reviewed: 7 November 2024 · Stayed in October 2024
Verified reviewIt was arranged to an artist family, it seems they are happy with the hotel and room services.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 110+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly sm… Show more
Reviewed: 18 July 2024 · Stayed in July 2024
Verified reviewIt was clean
There could be Better maintenances
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am happy to hear that you had a comfortable stay with us. We're glad to hear that you had a comfortable stay and found our hotel clean. We appreciate your suggestion about maintenance and will work on improving it, which we continuously work on. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 100+ hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am happy to hear that you had a comfortable stay with us. We're glad to hear that you had a comfortable stay and fou… Show more
Reviewed: 9 July 2024 · Stayed in July 2024
Verified reviewQuality of the rooms. And assistance.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels 10,000+ rooms. 100 + hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly sm… Show more
Reviewed: 3 May 2024 · Stayed in May 2024
Verified reviewDear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels ~10,000 rooms. 100 + hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly sm… Show more
Reviewed: 19 April 2024 · Stayed in April 2024
Verified reviewLocation and safety
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our product/service improvement plan, which we continuously work on. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai Lemon Tree Hotels ~10,000 rooms. 100 + hotels
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti-Ma, Chennai. I am happy to hear that you had a comfortable stay with us. We have taken on board your comments and suggestions for our… Show more
Reviewed: 28 March 2024 · Stayed in January 2024
Verified reviewReviewed: 28 March 2024 · Stayed in March 2024
Verified reviewReviewed: 10 March 2024 · Stayed in March 2024
Verified reviewDisspointed to this hotel
I check in about 12.45pm on 6 mar, however this is really bad experience for me. The hotel still under renovation, when we come out from hotel to room, the 1st floor are renovating, place is dirty and not safety at all. I booked 2 guest, however, they serve only one towel, 1 set of toothbrush, without comb, without shaver, without shower cap Also, didnt serve drinking water.. This is my 4th time stay in this hotel, however, this time really dissapointed. However, the worst part is 1st floor renovating, it is really bad bad bad environment for guest. I m totally disppointed to Lemontree allow Key hotel to operate the hotel which is not safe for any guest… It is ridiculous…. If u need the photo and video, i can send and share.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti Ma, Chennai. May I apologize for not meeting some of your expectations during your stay. I deeply apologize for the inconvenience caused to you during your stay. I have personally re-briefed all our departmental heads and team members in order to ensure that such a situation is never repeated in the future. I request you to treat this matter in isolation and allow us to make amends. We have noted your comments and are reviewing the relevant processes. Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti Ma, Chennai Lemon Tree Hotels ~9,700 rooms. 100+ hotels.
Dear Guest, Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti Ma, Chennai. May I apologize for not meeting some of your expectations during your stay. I deeply apologize for the inconvenience cause… Show more
Reviewed: 4 February 2024 · Stayed in January 2024
Verified reviewThe room was clean and comforting. The food is nice as well.
Dear Guest Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance. When you decide to visit us next, I will be happy to handle the arrangements personally. Best Regards, Hotel General Manager Keys Select by Lemon Tree Hotels, Katti Ma, Chennai Lemon Tree Hotels ~9,700 rooms. 100+ hotels. 64 destinations
Dear Guest Thank you for the feedback regarding your visit to Keys Select by Lemon Tree Hotels, Katti Ma, Chennai. I am delighted to hear that you had a memorable stay with us. We look forward to welcoming you soon with our friendly smile… Show more