7.5

Reviews of Sarovar Portico Kolkata

Kadampukur - Jhalgachhi Road, Opposite Eco Park, Newtown, Kolkata, West Bengal, 700156 Kolkata, India

  • 7.0 Good
    Pratim

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Good property. Courteous staff Ashish and Sayani

    There was data leak to the scammers

  • Sudip

    Reviewed: 26 August 2025 · Stayed in July 2025

    Verified review
  • Shraddha

    Reviewed: 19 August 2025 · Stayed in August 2025

    Verified review
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  • Senthil

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Good Clean rooms & responses were Good by staff

    Too small rooms, with less space

    Property response:

    Dear Mr. Senthil, We appreciate your feedback, and we are happy to hear that you found our rooms clean and our staff responsive. Our team works hard to ensure the comfort and cleanliness of all our rooms. We understand that you found the rooms a little small, and we apologize if that marred your overall experience. We do offer larger rooms and suites that you might find more spacious and comfortable, and we would be happy to let you know more about those options. The next time you plan a stay with us, we'd love the opportunity to help find a room type that better suits your needs. Your comfort and satisfaction are paramount to us. Thanks again for your thoughts.

    Dear Mr. Senthil, We appreciate your feedback, and we are happy to hear that you found our rooms clean and our staff responsive. Our team works hard to ensure the comfort and cleanliness of all our rooms. We understand that you found the… Show more

    Sarovar Portico Kolkata
    18 August 2025
  • Raman

    Reviewed: 16 August 2025 · Stayed in August 2025

    Verified review

    Room is too small and quality of the food was also not good and cost of the food was extremely high in accordance of the food menu and quality of the food.

    Property response:

    Dear Mr. Raman, We're deeply sorry to hear about your less than satisfactory experience at our hotel. We completely understand that the room may have been smaller than expected, and we are currently working on upgrading some rooms to provide more space and comfort. About the food, we regret that it did not meet your expectations, and your feedback has been taken seriously. We will endeavour to re-evaluate our food menu prices and quality. We are continuously striving to improve our services based on the feedback from our valued guests such as yourself. We hope you give us another opportunity to better serve you in the future.

    Dear Mr. Raman, We're deeply sorry to hear about your less than satisfactory experience at our hotel. We completely understand that the room may have been smaller than expected, and we are currently working on upgrading some rooms to… Show more

    Sarovar Portico Kolkata
    18 August 2025
  • Bhowmik

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    I really had a very good stay and I really enjoyed the stay at Sarovar portico kolkata. Front desk team is very kind specially Ms.Tannu and the bell boy partha was too good . Food was great .

    Property response:

    Dear Mr. Bhowmik, We're delighted to read your positive review about your stay at Sarovar Portico Kolkata. It's heartwarming to know that our front desk team, especially Ms. Tannu and Partha the bell boy, made a lasting impression on you with their kind service. It's always our aim to provide efficient and friendly service to our guests. Your compliments about our food put a wide smile on our faces too! We thrive on this kind of satisfaction and we're excited to have served you well. Your feedback will surely be shared with the team to keep them motivated. Looking forward to hosting you again soon, promising an even better experience.

    Dear Mr. Bhowmik, We're delighted to read your positive review about your stay at Sarovar Portico Kolkata. It's heartwarming to know that our front desk team, especially Ms. Tannu and Partha the bell boy, made a lasting impressio… Show more

    Sarovar Portico Kolkata
    18 August 2025
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  • Rajorshi

    Reviewed: 14 August 2025 · Stayed in July 2025

    Verified review

    Value for money

    Location - the approach road is too dirty . Room given was too small , then had to get an upgrade to stay

    Property response:

    Dear Ms. Rajorshi, I appreciate your feedback regarding your recent stay with us. It's disheartening to learn that you encountered some inconveniences. We understand the issue concerning the road and are in touch with local authorities to initiate improvements. I'm sorry to hear that you found the initial room allocation smaller than expected. We're committed to providing a comfortable and enjoyable stay, so we appreciate you choosing to upgrade for your comfort. Please keep in mind for future visits, that we offer a variety of rooms, each with different space layout, to try to meet our guests' specific needs. We invite you to explore these options while making a booking, so we can ensure to accommodate your preferences. Once again, we truly appreciate your feedback as they enable us to identify areas we can improve. We look forward to hosting you again for a better experience.

    Dear Ms. Rajorshi, I appreciate your feedback regarding your recent stay with us. It's disheartening to learn that you encountered some inconveniences. We understand the issue concerning the road and are in touch with local authoriti… Show more

    Sarovar Portico Kolkata
    20 August 2025
  • 77

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Cleanliness

    Restaurant and room

    Property response:

    Dear Guest, We greatly appreciate your feedback regarding the cleanliness, restaurant, and room quality. The comfort and satisfaction of our guests are our utmost priorities and we're continually striving to improve our services. If you have any specific comments or suggestions regarding these facilities, we would be more than glad to hear them as it helps us in rectifying our shortcomings. We hope your overall experience was satisfactory and we look forward to serving you better in the future.

    Dear Guest, We greatly appreciate your feedback regarding the cleanliness, restaurant, and room quality. The comfort and satisfaction of our guests are our utmost priorities and we're continually striving to improve our services. If … Show more

    Sarovar Portico Kolkata
    4 August 2025
  • Sandip

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review
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  • 7.0 Good
    Sangeet

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review
  • Anonymous

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review
  • Rath

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Very nice cozy stay. Nice work at reception by tannu and sayani !

    Property response:

    Dear Mr. Rath, We're delighted to hear that you had such an enjoyable and cozy stay at our hotel. It's hugely gratifying to know that Tannu and Sayani's efforts at the reception made a significant positive impact on your experience. They're indeed valuable members of our team and we'll ensure to pass your uplifting compliments to them. It's our main goal to provide top-notch service, creating a warm and welcoming atmosphere for all our guests. We look forward to having the opportunity to host you again!

    Dear Mr. Rath, We're delighted to hear that you had such an enjoyable and cozy stay at our hotel. It's hugely gratifying to know that Tannu and Sayani's efforts at the reception made a significant positive impact on your expe… Show more

    Sarovar Portico Kolkata
    7 July 2025
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  • Dr

    Reviewed: 5 July 2025 · Stayed in July 2025

    Verified review
  • Ankur

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review

    yes

    yes

    Property response:

    Dear Ankur, We value your concise feedback. Your positive reaction shows we are on the right track with our services and we appreciate that. We’re delighted to hear that you had a good experience and are eager to continue providing you with our services. All comments are vital to us, as they help us strive for improvements. Your satisfaction is our top priority. Looking forward to serving you in the future.

    Dear Ankur, We value your concise feedback. Your positive reaction shows we are on the right track with our services and we appreciate that. We’re delighted to hear that you had a good experience and are eager to continue providing you w… Show more

    Sarovar Portico Kolkata
    3 July 2025
  • Kamdar

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
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  • Ankur

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    Property was very good. The service your staff is excellency specially thanks for the Tannu and sayani.

    Fine

    Property response:

    Dear Mr. Ankur, We are glad to know that you had a wonderful time at our property. Our primary aim is to provide our guests with a world-class service and your appreciation makes us believe we are heading the right way. Tannu and Sayani are indeed valuable members of our team and they will be thrilled to receive your compliments. It is satisfaction like this that inspires us to strive harder and offer a memorable experience to our patrons. We hope to host you again soon.

    Dear Mr. Ankur, We are glad to know that you had a wonderful time at our property. Our primary aim is to provide our guests with a world-class service and your appreciation makes us believe we are heading the right way. Tannu and Sayani … Show more

    Sarovar Portico Kolkata
    30 June 2025
  • Gidwani

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review

    All the services offered was very good & Mr. Ashish & Ms Sayani & Amrit has guided and provided good service & guidance thanks team .

    All Hotel services & ambiance was fantastic.

    Property response:

    Dear Mr. Gidwani, We are delighted to know that you had an excellent experience with our services, particularly with the guidance and service provided by our team members Mr. Ashish, Ms Sayani, and Amrit. Their dedication to serving our guests is indeed commendable. Your comments about our hotel services and ambiance are also genuinely appreciated. Providing a fantastic and memorable customer experience is our ultimate goal, and we are glad that we were able to achieve that with you. Again, your satisfaction is our highest priority issue. Please don't hesitate to contact us if you need any assistance in the future. We look forward to welcoming you back soon.

    Dear Mr. Gidwani, We are delighted to know that you had an excellent experience with our services, particularly with the guidance and service provided by our team members Mr. Ashish, Ms Sayani, and Amrit. Their dedication to serving our … Show more

    Sarovar Portico Kolkata
    30 June 2025
  • Patnaik

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    I really had a comfortable stay at Sarovar portico kolkata. Surely gonna come next time . Special mention to front desk team Tannu and Sayani.

    Property response:

    Dear Mr. Patnaik, We're overjoyed to know that you had a comfortable stay with us at Sarovar Portico, Kolkata. It's encouraging to hear such pleasant feedback and it bodes well for our striving to offer the best possible experience to our guests. We're truly glad to hear your kind words about our front desk team, Tannu and Sayani. Their dedication is one of the pillars of our excellent customer service, and hearing such praise about them definitely boosts their morale. We look forward to having you with us on your next visit and promise to make it an equally delightful experience.

    Dear Mr. Patnaik, We're overjoyed to know that you had a comfortable stay with us at Sarovar Portico, Kolkata. It's encouraging to hear such pleasant feedback and it bodes well for our striving to offer the best possible experien… Show more

    Sarovar Portico Kolkata
    20 June 2025
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  • 3.0 Poor
    Krishnendu

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review
  • Gupta

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review

    Same breakfast daily Limited options No taste

    Overall experience was pathetic

    Property response:

    Dear Mr. Gupta, We're truly sorry to hear that your experience with our breakfast service did not meet your expectations. We strive to provide a wide variety of tasty options to suit different tastes and dietary preferences, so your feedback is really disappointing. We regret that we fell short in this instance. Please be assured that your thoughts have been noted down and will be shared with our culinary team. They're dedicated to delivering a dining experience that leaves a positive lasting impression so any opportunity to improve is welcomed. While we can’t take back your unpleasant experience, we can assure you we’re taking the necessary steps so that all our guests enjoy their meals. We look forward to offering you a more satisfactory experience in the future.

    Dear Mr. Gupta, We're truly sorry to hear that your experience with our breakfast service did not meet your expectations. We strive to provide a wide variety of tasty options to suit different tastes and dietary preferences, so your … Show more

    Sarovar Portico Kolkata
    3 July 2025
  • Rishab

    Reviewed: 4 June 2025 · Stayed in June 2025

    Verified review

    Had a good stay at Sarovar portico Kolkata Staffs are very polite and kind. Ms.Tannu was very kind

    Property response:

    Dear Mr. Rishab, We are thrilled to receive your positive and heartwarming feedback regarding your stay at Sarovar Portico Kolkata. It is satisfying to know that our staff, particularly Ms. Tannu, left a positive impression on you with their politeness and kindness. We believe that the secret to a memorable stay lies in the details, and we are grateful that the efforts of our team members are being recognized. We will certainly pass your appreciation on to Ms. Tannu. Your encouraging words will instill more energy in us to serve our guests better. We hope that you will choose us for your accommodation needs in the future as well.

    Dear Mr. Rishab, We are thrilled to receive your positive and heartwarming feedback regarding your stay at Sarovar Portico Kolkata. It is satisfying to know that our staff, particularly Ms. Tannu, left a positive impression on you with t… Show more

    Sarovar Portico Kolkata
    6 June 2025
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  • Kumar

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review
  • Sarthak

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review
  • Kumar

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review
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