In-room fridge noisy at night, waiters at breakfast would benefit from further training

Location, breakfast, mountain view

Stayed in February 2025

The fact that tea and sugar sachets did not seem fresh.

Cleanliness and room size

Stayed in September 2024

1. Service was slow. 2. Basic aminities not up to the mark. (a) Comb was of poor quality. It scraped my scalp. (b) Wanted to note down a telephone number. Could not find any paper / pencil to note down.

Its location

Stayed in May 2024

need to cleanup a bit

good location

Stayed in May 2024

The hotel room was far away with elevators only available at the opposite end of the room. It was always a 200m commute everytime we got out of the room.

The property is at a prime location.

Stayed in November 2023

Reception staff with odd behavior

Breakfast

Stayed in September 2023

At the time of booking it was shown in facilities that Wi-Fi is free but during checkout they charged us Rs 2795/-. I think that not fare and I will go for some legal action against them or booking.com

Location

Stayed in April 2023

front desk lady. very inexperienced

mall inside

Stayed in April 2023

The Wi-Fi service was poor, service by the reception were not up to the standard of the hotel, for example repeated requests for a simple band aid,never turned up.

The location,the rooms were nice and clean.

Stayed in November 2022

Booking.com charged me for 2 days but I stay at hotel only one day.

Stayed in June 2025

1. There was roof repair going on when we were there which would go banging until late night. 2. Towels could be better

We were a family of 3 and had taken the executive suite with the valley view, so that was great. The room, or rather the set of rooms, was spacious, both sides had cupboards and plenty storage, plus writing desks and importantly two full bathrooms - which is really the best thing - as not all suites are equipped so! The location of the hotel is very good, on Rajpur road - enroute to mussorie on one side. It is situated in a mall (should you need any essentials etc) and the neighborhood has plenty of restaurant options. The team at the hotel was extremely hospitable, warm, and helpful. The Citrus café team went all out to give us yummy delights and personal attention - many thanks to Chef Vineet Kumar and to Rohit, Rishabh, and others whose names I didn't catch - apologies for that. Thank you also to Front desk team Kushagra, Aditi, and Swati and to Jitendra in housekeeping. It was very good to see an inclusive attitude in staff recruitment - an empowering approach. The Lemon Tree would most certainly be our go- to place on our next visit!

Stayed in May 2025

Friendly staff

Stayed in May 2025

Some staff at the reception and their tone in talking to a customer.

Location

Stayed in May 2025

Room tariff is on very higher side I have been charged rs 16600for two days without cp plan. But keeping view the same level (4star) hotel available in dehradun in same area rajpur road ,it should not be higher than rs12000/- with cp plan

Frontline staff (reception,guard, restaurant)is very courteous and customer caring ,house keeping staff is doing exceedingly well in keeping hotel cleanliness as per standards. Amal pathak the restaurant manager is very focused in providing best services to customers by doing direct interaction with each customer in restaurant

Stayed in April 2025

Staff Behaviour Was Very Bad . At The Time Of Breakfast, When I Told Them that Breakfast is Cold , They Said You need To Eat The Same . They Cannot Provide Fresh Hot Food As It Was 10.55am and It 11am was their Closing Time

It Was On Good Location

Stayed in April 2025

Lemon Tree takes their name too damn seriously, the entire hotel had strong smell of citrus, little too much for me. The bathroom amenities were of very poor quality including the bath towels and the room decor is little too dated.

Getting upgraded to double king size room was a blessing. The breakfast was great, Staff was super helpful and pampered us right throughout taking special requests for food with a smile.

Stayed in April 2025

The rooms nice but shower and toilets not clean

Breakfast was ok

Stayed in March 2025

Abu Dhabi 10th March 2025 With deep disappointment I must say that the reception staff were extremely rude and uncouth. They dont know how to talk to a respectable lady. I can name one as Ms. Swati. The other one's name I did not get. They were not even apologetic after their extremely unruly behaviour and misconduct. It is unbecoming of the front desk staff to behave this way when my wife's I-card was somehow missing from her purse and she could not produce when asked. I was a regular at the Lemon Tree Dehradun, and she had accompanied me many times and never we had to face this . I must tell you that it was my last visit to that hotel and I will never go there again. The front desk staff Swati must be severely punished for her boorish behaviour, if this hotel wishes to host international guests like me and my wife. I must thank here the Manager Amal ( If I remember his name correctly) , who intervened and allowed my wife inside the hotel.

Stayed in March 2025

Very poor

Very poor

Stayed in January 2025

No complain . My stay was excellent and staff was very helpful

Good Breakfast quality of food was good.

Stayed in January 2025

No complain

Excellent and very Helpful Staff. Nice ambience. Good Mountain View.

Stayed in January 2025

The Reception at night since w reached a bit late was not upto the mark as no one was there to take luggage to the room was a only thing that was short else all well

Overall the feeling of being in an world class environment along with excellent staff made it worth it.The Buffet was good with plenty of variety and the loctaion is an added advantage

Stayed in December 2024

The reception staff were very welcoming and helpful in responding to all my queries about various trips around Dehradun. The housekeeping staff, Kitendra Singh, Vikram Rathod and Paras did a great job keeping the room clean and fresh. The Cafe also served good breakfast. Second time this year i stayed here. The Pacific mall shopping centre is next door. Very good location...

Stayed in August 2024

hotel picture shown while booking is different from actual. Facilities shown while booking are not there . We were interested in Swimming pool and so we booked this hotel. But it does not exist.

Location, Size , cleanliness, staff co-operation. food is also nice. but very limited items.

Stayed in July 2024