Opiniones del Mad about Coco Yoga & Beach Retreat 2 estrellas

Dear guest, we are very sorry to read that you felt scammed and forced. Your review shows unfortunately that the main issue was miscommunication as you don't speak English. Whatever you didn't understand must have felt like a scam for you and we could feel your pressure and distrust from the moment of check-in. You've been suspicious about every information. We only tried to make you more comfortable as you booked two different rooms for 2 following days separately and we offered you to not change the room and therefore change the reservation, so that you can stay in the first room for 2 nights. We even offered you a free upgrade including breakfast but you misunderstood and refused, you booked the lowest category, but got the better room for free and think again it's a scam. unbelievable. We offer the breakfast set to all our guests who are not booking their room including breakfast and our guests love this offer as everyone loves our breakfast. We call it a special offer for our room guests, you can call it a scam again, uff, your choice. Sorry, but nobody forced you to have breakfast in our restaurant. The scooter rental service is not part of our guesthouse, we are not responsible for anything, we only arrange scooters for our guests, but it seems it would have been better not helping you with that. You didn't pay double, you paid 500₹ for the scooter and your petrol. The rate was clearly communicated with you and you agreed. How many kilometers you drive and how much petrol you need is of course your own amusement. Nobody else has to pay for that. That is everywhere in the world the same. in Spain too. Here you just pay much less, you made all this drama for about 3 Euros and we found your way of communicating with us about the petrol in the tank quite aggressive. Seems the petrol pump was also scamming you as petrol for 600 ₹ won't fit in that small tank. We tried very hard to make you understand everything but the more we explained the more you were overwhelmed. Sometimes people only understand what they want to understand. And when you feel scammed all day you get afraid and don't trust anyone anymore, we get it. Anyway it's sad that this circumstance makes you say we scammed and forced you to do something when we only tried to help you and make you more comfortable and giving you the best service as we always do.

Dear guest, we are very sorry to read that you felt scammed and forced. Your review shows unfortunately that the main issue was miscommunication as you don't speak English. Whatever you didn't understand must have felt like a scam for you a… Mostrar más

Dear Guest, we are sorry to read that you were not happy with your stay. You might have missed the information in the description that we offer yoga classes only in high-season from October to March. Unfortunately we cannot make it more clear on the providers page. Anyway we offered you to join the classes in our neighbouring house as there is a Yoga school and also we offered you to get the rooftop cleaned and arranging a new mat would have been a quick fix. We are sorry for the inconvenience but we are not using the rooftop in the rainy season and don't offer any activities there. Furthermore we are sorry that you were expecting a seaview room but we are nowhere stating that we offer rooms with sea view. Also the pictures show the view of the room you booked and the description says garden view as well. About the tiny alley to the cliff we are more than happy as this is saving our guests about 15 minutes walk to the cliff, through this alley it takes you hardly 15 seconds. This makes our location actually more attractive as hardly any other guest house can offer this facility. When you travel abroad we recommend you to inform yourself about seasonal conditions of weather and the use of beaches as we cannot predict how the ocean is moving sand banks as it's every year different but swimming in the off-season is in general not recommended. Booking.com is not offering the option for weather updates. When you visit a place in Off-season you have to expect certain reasons for it. Still we feel the vibe is nice and has its own charm compared to high season and many guests prefer to visit in this time of the year. We are sorry that you were not feeling comfortable under the Off-season circumstances and that you didn't talk to us to give us a chance to correct it. Your Mad about Coco Team

Dear Guest, we are sorry to read that you were not happy with your stay. You might have missed the information in the description that we offer yoga classes only in high-season from October to March. Unfortunately we cannot make it more c… Mostrar más